Science Arts Co., Ltd.
Yaoko introduces smartphones as a structural change from the Showa model to the Reiwa model of work style, and adopts Buddycom for in-store communication
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Buddycom, a live communication platform that connects deskless workers provided by Science Arts Co., Ltd. (location: Shibuya-ku, Tokyo, CEO: Shuichi Hiraoka), has recently announced that Yaoko Co., Ltd. (location: Kawagoe City, Saitama Prefecture, (Representative Director and President: Sumito Kawano), we would like to inform you that the system has been introduced in 20 stores, which is 10% of the total. We plan to introduce it to all stores by March 2026.
[Background of introduction]
At Yaoko, we aim to create a system that allows people to focus on work that creates value, and simultaneously realize value creation and a comfortable work environment for employees.As part of the structural change from the Showa model to the Reiwa model, We are moving ahead with the mobileization of store operations, centered on the management department. In addition to using Buddycom as an intercom, we are developing in-house business applications such as checking selling prices and picking online supermarkets, with the aim of centralizing operations that occur in stores on smartphones.
[Buddycom benefits]
1. Functionality
Compared to conventional intercoms, it allows two-way calls, so you can interrupt the call in an emergency, and what you say is recorded, so you can check it later.
2. Expansion of communication area
By using carrier communication, it is now possible to communicate even in parking lots and underground parking lots far from the store, making information transmission between staff more efficient. In addition, the radio waves are highly robust and can be used stably even during power outages or disasters.
3. Collaboration with external services Buddycom is linked with external services such as AI cameras that have already been
introduced, and is effectively used as a crime prevention measure. [Endorsement]
Mr. Tetsuya Ikeda, Director of DX Promotion, Digital Division, Yaoko Co., Ltd. Since last year, we have been promoting the use of smartphones as part of our store DX. Buddycom, a smartphone intercom, was a great match for our activities. In addition to the basic performance as an intercom, it also has a rich API, so it is extremely useful for improving the freshness of in-store information by linking with security systems and internal communication systems. We will complete trial operations at experimental stores over the past six months, and will proceed with rollout to all stores over the next year.
What is Buddycom ( https://www.buddycom.net/ja/index.html )
Buddycom, a live communication platform that connects deskless workers, uses internet communication networks (4G, 5G, Wi-Fi) to connect multiple people like a walkie-talkie or radio by installing an app on a smartphone or tablet. This is a service that enables simultaneous communication. In addition to voice, text chat, video, and location information (IoT), you can communicate with digital assistants using AI.
It has been used as a means of communication in a variety of industries including aviation, railways, construction, welfare facilities, and distribution.
About Science Arts Co., Ltd.
Science Arts’ mission is to “connect people around the world beautifully,” and we provide “Buddycom,” a live communication platform that connects deskless workers. “Buddycom” is already being used at over 1,000 customer sites, and by utilizing not only voice but also text, images, videos, location information, AI, etc., it can be used at mission-critical sites in all industries and industries. , a horizontal x SaaS application that enables new team communication. ◆ Contact information
[Company name] Science Arts Co., Ltd.
[Location] MFPR Shibuya Building 5F, 1-2-5 Shibuya, Shibuya-ku, Tokyo [Representative Director and President] Shuichi Hiraoka
[Capital] 50 million yen
[Established] September 2003
[E-mail] pr@science-arts.com
[Website] https://www.buddycom.net/