[World Co., Ltd.] “STAFF OF THE YEAR” to determine the charismatic staff of Reiwa
2024” “Untitled” YuKaRi ranks 3rd on the final stage!
*World Co., Ltd.*
Press release: September 17, 2024
**
“STAFF OF THE YEAR 2024” “Untitled” to determine Reiwa’s charismatic store staff YuKaRi ranks 3rd in the final stage!
*Selected from 1,300 brands and approximately 85,000 people. “We value the feeling of being close to each and every customer.”*
『STAFF OF THE YEAR 2024』
* “STAFF
On Friday, September 13, 2024, Vanish Standard Co., Ltd., which provides “START”, held a “STAFF
OF THE YEAR
2024” final judging, YuKaRi of Nagoya Meitetsu “Untitled”, who participated from World Group’s Fields International Co., Ltd., won 3rd place. *
“STAFF OF THE YEAR 2024” far left) “Untitled” YuKaRi who won 3rd place
This time, “STAFF OF THE
YuKaRi, who is taking on the challenge for the third time in “YEAR,” has honed her customer service skills together with brands and store members during her 10-year sales career. Members of World and “Untitled” came to the judging venue and came together as one to give passionate support.
* “STYLE SNAP” * *
https://store.world.co.jp/staff_detail/index.html?user_id=51523*
* Nagoya Meitetsu “Untitled” YuKaRi speech *
“I bought it, but I ended up not wearing it.” This is what a customer told me when I was a new employee.
At that moment, I felt sorry for the customer and regretted my lack of customer service skills, which did not meet their expectations. Our work doesn’t end once we make a sale. I realized that the connection with the customer is important after the purchase, so that the clothes we chose together will be loved for a long time. We want you to love it forever, so we always tell you how to care for it. We strive to provide customer service that allows customers to feel free to ask for help when they have a problem, and we include snaps of the items they have purchased in their thank-you messages at a later date, so they don’t have to worry about mixing and matching items. There are some words that make me the happiest when a customer says something to me.
“Because YuKaRi is in charge of my closet,” I don’t think I’ll ever forget these words. I believe these words were given because we place ourselves in the shoes of each customer and value the feeling of being close to them. Because we live in an era where online customer service is the norm, we will continue to evolve, valuing connections with people.
* In the World Group, dressers through “STYLE SNAP” *
* We connect stores and customers by sending out coordination and recommendations. *
World Group began operating “STAFF START” at the end of 2021. world On the online store, Dresser* sends out various coordinations and recommendations, connecting stores and customers. *Dresser: World Group’s salesperson’s name.
By leveraging the detailed know-how and proposal capabilities of each World Group dresser, cultivated at over 2,000 stores nationwide, we will be able to expand our brand by focusing more on the individual. and convey the appeal of the product.
* About “STAFF OF THE YEAR” Sponsored by: Vanish Standard Co., Ltd. * * Special site * * https://soty.staff-start.com/*
“STAFF OF THE
“YEAR” is an event to determine the “charismatic clerk of Reiwa” by competing in various customer service skills, including online customer service, which has now become one of the important skills for staff.
“STAFF OF THE YEAR” will be held for the 4th time.
2024, approximately 1,300 fashion and fashion goods brands and approximately 85,000 staff members will participate. After passing through the 1st stage, where approximately 1,500 people entered, a total of 14 people made it through the 2nd stage to compete for the title of “No. 1 Store Staff.”
* “Untitled” *
*【UNTITLED Brand Concept】*
The Body Is Your Canvas ~Clothes that allow you to freely draw yourself~ Real Clothes is aimed at women who live positively and flexibly in an ever-changing era.
It’s high quality, simple, comfortable at all times, and makes your body look beautiful. We want you to feel free to wear these clothes according to your own sensibilities without being pretentious or pretentious, and to feel the beauty that is unique to you. “Bringing the joy of wearing high-quality clothes on a daily basis to all women” ■ Online store https://store.world.co.jp/s/brand/untitled/
-Company Profile-
Name: Fields International Co., Ltd. (100% subsidiary of World Co., Ltd.) Representative: Noriyuki Maruyama
Location:
6-8-1 Minatojima Nakamachi, Chuo-ku, Kobe 650-8585
3-5-10 Kita-Aoyama, Minato-ku, Tokyo 107-8526
World corporate website: https://corp.world.co.jp/