ECPower releases “Customer Journey” function that allows you to understand the entire CRM picture, and officially launches in overseas markets at the same time
*ECPower Co., Ltd.*
Press release: September 17, 2024
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ECPower releases “Customer Journey” function that allows you to understand the entire CRM picture, and officially launches in overseas markets at the same time
*Achieved “#3 Product of the Day” on the first day and “#2 Product of the Week” in the SaaS category. *
* ECPower Co., Ltd. (Headquarters: Minato-ku, Tokyo, Representative: Daimu Masuda) has been offering the SaaS-type Shopify app “ECPower | We have released the “Customer Journey” function that allows you to intuitively manage the entire CRM picture in “Customer Segment Management” (hereinafter referred to as ECPower). *
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ECPower is already being used by more than 250 merchants in 20 countries, and with the release of this feature, we have officially launched the service for overseas. More than 10 overseas Shopify companies
Centered on partnerships with partner companies, we will continue to improve the value we provide to users and accelerate the development of services both domestically and internationally. *
Release of “Customer Journey” feature
Customer Journey is a unique feature of ECPower that allows you to intuitively manage the overall picture of your online store CRM using customer segments, and we have been developing it with the cooperation of users since January 2024. Compare multiple routes leading to a “loyal customer segment” to discover the most important paths, see how customers move between tiers in a membership program, visualize how customers move between online and physical stores, and more. It can be used for any purpose.
Usage examples/function guide
Official launch for overseas markets
Since its domestic release in November last year, ECPower has gradually expanded its scope of service to overseas users, and as of September 2024, more than 250 merchants in 20 countries are already using the service.
Taking advantage of the release of the customer journey function, we have officially launched our overseas service,
#3 on the first day at
We are pleased to announce that we have won the #2 Product of the Week in the SaaS category.
ECPower Co., Ltd. has so far worked with more than 10 overseas Shopify companies in the United States, Europe, Hong Kong, Vietnam, India, etc.
We have formed partnerships with partner companies. Going forward, we will continue to focus on expanding our partner network in overseas markets, working to improve the value we provide to users through mutual collaboration of apps and solutions and use case development, and at the same time expand our business through joint marketing activities.
Comments from overseas partner companies regarding this release Mr. Ifran Khan, CTO
We’re thrilled to partner with ECPower, which offers unique features for managing segments based on purchase behavior. The use cases we’ve developed together provide substantial value for both our users, and we’re excited to further enhance the customer engagement solutions available to AiTrillion’s community.
AiTrillion (USA)
*ECPower comments*
AiTrillion is a development company in the United States and India that provides “.”, and has many users mainly in the United States. AiT is an all-in-one oriented package that provides various functions, but it is mutually complementary to ECPower’s customer segment management solution, which led to the conclusion of this partnership. We have already developed a series of use cases with the company as shown below, and we will continue to promote joint marketing activities.
*Joint development use case*
AiTrillion and ECPower: A Powerful Integration for Enhanced Customer Engagement
Enhance Customer Engagement: Integrate ECPower with AiTrillion
Mr. Rolland Yip, Co-Founder
ECPower’s launch of its “customer journey” feature offers synergy with Wave Commerce’s omnichannel loyalty solutions. This partnership marks an exciting opportunity for further collaboration around helping merchants deliver better omnichannel retailing experiences.
Wave Commerce (Hong Kong)
*ECPower comments*
Wave Commerce
is Hong Kong’s leading Shopify Plus, serving clients in Hong Kong and overseas. Partner. In addition to store construction, we also provide D2C growth marketing support, OMNI Loyalty
We provide omnichannel membership and loyalty solutions such as: In addition to jointly developing the following use cases with the company, we will also deepen our collaboration in marketing
activities, including co-sponsoring webinars.
*Joint development use case*
ECPower Recipe | Omnichannel Analytics by Wave Commerce
ECPower Recipe | Membership Analytics by Wave Commerce
Ms. Chloe Nguyen, Japan Market Lead
ECPower’s retention marketing solution perfectly complements PageFly, creating a strong synergy that enhances both platforms. We look forward to seeing how this integration will drive even greater engagement with PageFly, delivering more value to our users. As we continue to expand our offerings in Japan, we believe this marks partnership an important milestone in that journey.
PageFly (Vietnam)
*ECPower comments*
PageFly
is the global #1 Shopify page builder app with over 200,000 active users. As customer needs diversify, it is important to use landing pages that appeal to different targets. By combining PageFly, which allows you to easily and flexibly create and manage multiple landing pages, and ECPower’s solution, which manages customers by landing page and tracks LTV, you can find out “What kind of appeal will increase the LTV of customers acquired?” We will clarify this and contribute to optimizing customer attraction.
*Joint development use case*
Drive Continuous Growth with Landing Page-Based Segmentation: Integrate PageFly and ECPower
About “ECPower | Customer Segment Management”
A CRM for marketers that manages “customers like this”. Centrally manage customer segments such as “Customers at risk of leaving”, “Loyal customers”, and “Customers who are fans of specific products” that are scattered across various tools, and monitor changes in the number of customers, average LTV, sales from segments, etc. on a daily basis. You can.
Service site: https://www.ec-power.io
Shopify App Store: https://apps.shopify.com/ecpower?locale=ja
Main features
*About ECPower Co., Ltd.*
*Company name*: ECPower Inc.
*Established*: 2020
*URL*: https://www.ec-power.io/ja-jp/about
Contact point for inquiries regarding this matter
Kokai Kobayashi (omi.kobayashi@ec-power.io)