[Salesforce Japan Co., Ltd.]
AI for everyone: Salesforce offers free AI training and office space to help people succeed in an AI world
*Salesforce Japan Co., Ltd.*
Press release: September 19, 2024
**
AI for everyone: Salesforce offers free AI training and office space to help people succeed in an AI world
*In addition to opening a pop-up AI center at our headquarters, we also plan to open an AI training center in Japan, providing a place of learning for local communities and employees*
* Free practical courses and certification programs through 2025, investing more than $50 million to develop the workforce of the future*
*This article was published in the United States on September 17, 2024 AI for All: Salesforce Provides Free AI Training,
Dedicates Office Space to Help Anyone Succeed in an AI World
This is an abridged translation. The official language of this article is English, which shall prevail for its content and interpretation.
Salesforce (hereinafter referred to as Salesforce) has announced plans to provide free AI training available to anyone and expand
opportunities to improve skills. Until the end of 2025, our free online learning platform “
Trailhead ” through high-quality AI
(English) courses and AI certification programs for free. To support this effort, we have opened a new space at our San Francisco headquarters, including a pop-up AI Center that will offer in-person community AI training courses, as well as a place for employees to improve skills related to AI tools and AI agents. A dedicated floor will be set up. Salesforce will invest more than $50 million in this new initiative to help upskill workers and address the growing AI skills gap.
Slack investigation
According to research, there has been a sevenfold increase in executives seeking rapid adoption of AI tools in the past six months, and it is now a higher priority than inflation or the broader economy. However, the same survey found that more than two-thirds of workers are still not using AI technology in the workplace, and only a small percentage of workers feel they have received the training needed to effectively utilize AI.
15%
It has also been shown that it is only .
Brian Milham, President and COO of Salesforce
Millham) says: “The arrival of AI and AI agents will represent the biggest technological change of our time and will revolutionize the way people work.To succeed in this new AI era, we all need to It’s important to make sure you have the skills you need.”
*Providing facilities to support worker reskilling through practical AI training*
Salesforce is now offering AI training spaces in offices around the world. In June of this year, the first AI center was opened in London. (English), and plans to open a new pop-up AI center at its San Francisco headquarters in 2025. We also plan to open training centers in major locations around the world, including Tokyo, Chicago, and Sydney. In these physical spaces,
Trailhead
In addition to offering face-to-face courses through (English), we will bring together industry experts, partners, and customers to accelerate AI innovation and provide opportunities to upskill quickly.
* Expanding access to AI training *
Salesforce has helped hundreds of thousands of professionals improve their technical skills through high-quality instructor-led training and resume-ready certification programs, and now with this new initiative Reach 100,000 learners and make every
Trailblazer (English) is Agentblazer
(English)
In addition to quality content, Trailhead recently launched
AI-specific skills training.
Expanded (English) basics of AI, ethical use of AI, prompt creation
We have added free online courses to learn (English) and more. Since June 2023, employees, job seekers and learners have earned over 2.6 million AI and data badges to gain the skills they need.
* Upskill 72,000 employees with reliable AI*
To help upskill its 72,000 employees, Salesforce holds quarterly global AI Learning Days to provide hands-on exposure to the latest AI innovations. This includes AI agents that autonomously handle employees’ daily tasks in service, sales, marketing, and commerce. Agentforce (English)” with the aim of improving operational efficiency and customer satisfaction. The company also plans to create a floor at its San Francisco headquarters called the AI Knowledge Center (planned) to provide immersive learning experiences to employees around the world.
To date, Salesforce has launched more than 100 AI-powered tools and technologies to help employees around the world leverage AI to focus on more meaningful work.
has been developed. Today, employees are using Trailhead to learn how to bring AI and agents to work, and 40% of the 2.6 million AI and data badges earned on Trailhead are from Salesforce employees. It’s a thing. Additionally, as a first-time user of our product, thousands of employees are using Agentforce to automate repetitive tasks and work more efficiently and faster. Find, summarize, and generate ideas with an interactive interface in Slack
Since implementing AI in February, Salesforce employees have saved approximately 3 million hours of work time in the past six months.
President and Chief People Officer (CPO) of Salesforce
Nathalie Scardino (Officer)
Scardino) said: “Like any technological innovation, AI will transform the way we work and create new jobs and opportunities. And that change has already begun. As employers, we need to ensure that our employees succeed in these new roles. It’s our responsibility to provide training opportunities so you can learn the skills you need to succeed. Salesforce has always been a platform for change, and we believe in technology based on our core values. , space and talent to move everyone forward.”
Detailed information:
– Learn more about Agentforce *here*
(English).
– Learn more about Salesforce AI Centers *here*
.
– Trailhead is *here*