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| Take Eats, a takeout reservation and management system provided by Lamp Co., Ltd. (Kyoto City, Kyoto Prefecture, Representative Director: Takumi Kono), is a Western confectionery service operated by Flo Japon Co., Ltd. (Musashino City, Tokyo, Representative Director: Kenji Takatsuka).・Introduced at 114 Western side dish take-out shops, “Flo Prestige.'' |
| Take Eats is a service that allows Japanese and Western confectionery stores and other places to easily place orders online for products that previously could only be ordered over the phone or in-store, and then smoothly pick up the products at the store. |
| Now, with Take Eats, it is now possible to make online reservations for a wider range of products than the previous service, including standard popular items and limited edition items at “Flo Prestige.'' |
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| Background of introduction |
| Flo Prestige is a Western confectionery store with stores all over the country. |
| Web reservations have been available since 2016, but there were issues such as setting inventory by pick-up date and time, and pre-orders were not accepted for all products. |
| In order to solve this problem, we have introduced “Take Eats” and now you can order a wider range of products through online reservations. |
| By using Take Eats, customers will be able to pre-order products 24 hours a day, whenever and wherever they want, and since they can also pay online, they can smoothly purchase products without having to pay at the time of pick-up. It will be possible to receive it. |
| On the store side, in addition to “collective management of multiple stores'', “inventory management'', and “setting of sales period for each product'', “data analysis functions'' such as best-selling product rankings, “coupon issuing'', and order history can be stored in CSV format. It has all the functions necessary for takeout DX, such as the ability to download in bulk. |
| Additionally, customers can easily and conveniently place pre-orders at any time, which is a great service for both customers and stores. |
| Overview of online reservations using Flo Prestige's “Take Eats” |
| -Store introducing Take Eats- |
- Order site URL: https://floprestige.take-eats.jp/
- Stores where you can pick up
- Ikebukuro Shopping Park Store
- Oimachi Atre store
- In addition, 114 stores nationwide *As of September 22, 2024 (unavailable at some stores)
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| -Products that can be ordered (some)- |
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| ≪Pre-order limited item≫ Anniversary tart ~8 kinds of colorful fruits~: ¥5,184 *As of September 2024 |
| Custard cream and 8 kinds of fruits are colorfully decorated on an almond cream tart base. This is a special tart that is available only by reservation. |
| What is “Take Eats” |
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| This is a take-out reservation reception and management system for food retailers and restaurants that has been introduced to more than 2,000 stores nationwide. |
| In preparation for the post-coronavirus era, opportunities to “purchase food at a store and eat it at home,'' such as gatherings with relatives and parties with friends, have increased. |
| This has led to inconveniences such as crowded stores where customers have to wait in line or wait to purchase items, and the need to make reservations over the phone. |
| On the other hand, stores are also suffering from a serious labor shortage, and are forced to carry out inefficient sales operations such as in-store and telephone support due to delays in digitalization. |
| Take Eats provides a freely customizable ordering site for stores that sell foods such as boxed lunches and sweets, allowing them to easily start accepting advance reservations and payments online as soon as the same day. |
| Service site URL: https://take-eats.jp/ |
| In addition to solving operational inefficiencies and troubles caused by miscommunications faced by stores that accept all orders from customers over the phone or in-store, we can also move away from analog management using paper and fax, thereby allowing stores to “DX”. ” |
| In addition, orderers can easily place orders on their smartphones at any time and pick them up without lining up, creating a convenient and comfortable purchasing experience for both the store and the orderer. |
| Currently, it has been introduced in more than 2,000 stores nationwide, and the cumulative number of orders to date has exceeded 400,000. (As of September 2024) |
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| About LAMP Co., Ltd. |
| Since our founding in 2017, we have supported the online marketing of over 150 companies based in Kyoto with the vision of “lighting up local communities with the power of digital.” I released [Take Eats] with the desire to contribute. |
| Company profile |
| Company name: Lamp Co., Ltd. |
| URL: https://lamp.jp |
| Representative: Representative Director Takumi Kono |
| Location: |
| [Kyoto Head Office] |
| 4F KMG Building, 195 Shimyoukaku-cho, Nakagyo-ku, Kyoto-shi, Kyoto |
| ［Tokyo Office］ |
| 22nd floor, Shinagawa Intercity Building A, 2-15-1 Konan, Minato-ku, Tokyo |
| Established: February 2017 |
| Capital: 260 million yen (including capital reserve) |
| Number of employees: 20 (including part-time workers) |
| Main business: Development and sales of takeout reservation reception and management system “Take Eats” |
