The Japan Research Institute, Ltd. Survey on the current status of digital health service utilization in companies

[The Japan Research Institute, Ltd.] Survey on the current status of digital health service utilization in companies ​
Japan Research Institute Co., Ltd. Press release: September 26, 2024 Survey on the current status of digital health service utilization in companies ～Understanding the intentions of industrial physicians, which is essential for promoting utilization in “health management”～ The Japan Research Institute, Inc.
(Headquarters: Shinagawa-ku, Tokyo, President and Representative Director: Katsunori Tanizaki, hereinafter referred to as “Japan Research Institute”) is the activities of the Japan Digital Health Alliance (hereinafter referred to as “JaDHA”), which serves as the secretariat. conducted a questionnaire survey (hereinafter referred to as the “Survey”) targeting industrial physicians regarding the actual usage and intention to use digital health services (hereinafter referred to as “DH”) aimed at promoting health management. We have now compiled the results into a comprehensive report and are publishing it. This comprehensive report can be viewed below. JaDHA General Report “Survey on industrial physicians’ intention to use digital health services to promote health management”
https://www.jri.co.jp/MediaLibrary/file/pdf/company/release/2024/0926.pdf

■Purpose of this survey Due to the spread of the new coronavirus infection, DH has become widely recognized as having features not found in conventional medical treatment, such as not necessarily requiring face-to-face medical treatment and being able to be used outside of consultation hours. It has become. As the number of businesses participating in DH development increases, performance continues to improve, and services that support health promotion through data utilization, such as acquiring and analyzing the daily conditions of consumers and providing advice, are being provided. It’s starting to happen. DH is also attracting attention as a means of making the medical care delivery system sustainable as it becomes difficult to secure medical personnel. In particular, companies value it for its cost advantages, and in recent years, companies working on “health management” have very high expectations for it as a way to solve health issues faced by individual employees. . On the other hand, it has been pointed out that the DH market, which is still in the process of growth, is in a mixed state, which is said to be hindering the promotion of its utilization in health management. Therefore, JaDHA conducted a survey regarding the utilization of DH targeting industrial physicians, who are key persons in health management at companies and organizations. By clarifying information collection methods, purchase decision factors, actual utilization status, concerns, future expectations, etc. when companies and organizations introduce DH, we will create a market environment where companies can introduce DH with peace of mind. The purpose is to make recommendations necessary for development. ■Summary of the survey results 1. More than 80% of industrial physicians find value in utilizing DH It was found that more than 80% of industrial physicians see value in utilizing DH in promoting health management. While 33% of respondents said that DH alone has value in its use, 51% said it is desirable to use it in combination with guidance from health staff. In that case, for example, the DH could be used to provide knowledge and messages to support health promotion during regular face-to-face guidance by health staff. 2. The focus of the introduction is DH that “supports individual behavior change” We found that companies are increasingly introducing DH in services aimed at improving
lifestyle-related diseases, such as improving exercise habits, smoking cessation, and dietary habits. It was also often used in services that help improve the mental health of employees. DH has a wealth of behavioral change apps that encourage self-care, and this is reflected in the implementation status. On the other hand, the introduction rate of services for conditions that are difficult to resolve through lifestyle improvements alone, such as those aimed at preventing frailty, dementia, and eye symptoms, is low. It has also become clear that there is a large difference between the implementation status of services aimed at improving health issues unique to women, and the implementation status of large companies and companies promoting health management and those of other companies. . 3. Implementation status varies depending on company size and focus on health management Approximately 30% of industrial physicians belong to companies that have already introduced DH. Approximately 60% of these companies were health management promotion companies (Note 1), mainly large-scale companies, while only about 20% were small and medium-sized companies. Regarding the information sources used in considering the
introduction, health management promotion companies, mainly
large-scale companies, mainly used primary information such as domestic and international papers and conference presentations. On the other hand, small and medium-sized companies tended to rely mainly on secondary information such as service implementation records and user reviews. 4. Third-party authentication that reduces the burden of information collection is the key to popularizing DH The most frequently cited barrier to implementing DH, especially among small and medium-sized companies and companies with low focus on health management, is the difficulty in determining cost-effectiveness. This was followed by difficulty in selecting a useful DH and lack of resources to explain how to use it to employees. In addition, if a third-party certification system was established to demonstrate the usefulness of individual DH, more than 80% of industrial physicians would further introduce DH services, regardless of company size or focus on health management. I answered that it would be easier. ■Future outlook There were large differences in the implementation status of DH in companies depending on the size of the company and the degree of focus on health management. This is closely related to the ability to bear the costs and labor required to collect, organize, and utilize scattered DH information. Therefore, it is necessary to compile information on the usefulness of each DH and create an environment where industrial physicians can easily select the appropriate DH. For example, if the results of an objective evaluation through third-party certification were published as a service list, it would be easier to search for the appropriate DH to solve your company’s health management issues and make a decision to introduce it. Masu. We also expect that this change in behavior on the demand side will have an impact on service development behavior on the supply side, creating a virtuous cycle that promotes the creation of scientific evidence. In order to promote the spread of DH, it is necessary to create a market environment that is attractive to both supply and demand. Industry, government, and academia are
collaborating to form a consensus in countries such as the United States and the United Kingdom, which are leading the way in developing DH and how quality evaluation should be conducted. In order to promote the appropriate selection and utilization of DH, JaDHA will continue to deepen its cooperation with the demand side and the relevant ministries and agencies, and will work to propose measures that can be implemented from the service supply side and practice problem solving. . ■Summary of this survey Survey period: February 20th to March 22nd, 2024 Survey target: 104 industrial physicians (industrial physicians affiliated with JaDHA member companies, etc.) Survey method: Internet survey ■About Japan Digital Health Alliance (abbreviation: JaDHA) It is characterized by being a cross-sectional research organization that transcends industry boundaries, and its philosophy is to eliminate the convenience, logic, and speculation of each industry, and promote discussions and activities based on ideal theories in the pursuit of true value. This is an organization that does Specifically, ・ Gain deep insight into the issues that hinder the development of the digital health industry and the spread of related services and technologies in Japan. ・ Promote research on measures and methods to overcome challenges, and not only disseminate information on research results, make policy recommendations, and disseminate activities, but also pursue the implementation of policies and systems. ・ Contribute to the improvement of people’s health and industrial development by revitalizing the digital health industry and improving the social acceptability of related services and technologies. More than 100 member companies, including ICT companies, venture companies, and pharmaceutical and medical device manufacturers, are active. (Note 1) Defined as companies and organizations that fall under any of the Health and Productivity Stocks/White 500/Bright 500 ■Contact information regarding this matter [For the press] Public Relations Department Yamaguchi Phone: 080-7154-5017 [General customers] Research and Consulting Department Nagumo Phone: 080-8411-3567 *For inquiries regarding membership, please contact the JaDHA homepage ( Please see https://jadha.jp/admission/index.html).