LIFULL HOME’S’ “AI Homes-kun BETA LINE version” is now available for housing consultations for vulnerable people

LIFULL HOME’S’s “AI Homes-kun BETA LINE version” now available for housing consultations for vulnerable people ​
LIFULL Co., Ltd. Press release: September 26, 2024 LIFULL HOME’S’s “AI Homes-kun BETA LINE version” is now available for housing consultations for vulnerable people Make housing counseling easier for vulnerable people with an AI consultation service that can be easily used 24 hours a day LIFULL HOME’S is a real estate and housing information service operated by LIFULL Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo, President and CEO: Yuji Ito, TSE Prime: 2120, hereinafter referred to as “LIFULL”), which works to solve social issues through business. (Rifle Homes) has updated its “AI Holmes-kun BETA LINE version”, which allows you to consult on relocation 24 hours a day on LINE, to a specification that can also accommodate consultations for people with housing difficulties. Image
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URL: https://actionforall.homes.co.jp/friendlydoor/ai-homeskun LIFULL HOME’S is a service that allows you to search for real estate companies that provide sympathetic housing search consultations for people who have difficulty finding housing, such as the elderly, foreign nationals, LGBTQ people, people on welfare, and other people who have difficulty finding housing.LIFULL HOME’S HOME’S “FRIENDLY DOOR”*1 has been available since 2019. Four years have passed since we started providing the service, and in June 2024 we will open the “FRIENDLY DOOR Support Desk” *2, and we are also working on more specialized and highly individualized support for people with housing difficulties. . We have recently updated the “AI Holmes-kun BETA LINE version” released in April 2023 to specifications that can also support consultations for vulnerable housing residents. With this update, it will be possible for people living in housing poverty to feel free to talk to AI about concerns and questions they have that would be difficult to talk to someone about, just as if they were having a conversation. In addition, “AI Homes-kun BETA LINE version” is available in 60 languages, including English, Chinese, Korean, Vietnamese, and Portuguese, and can be used for consultations with foreign nationals looking for housing. . In the future, we will continue to aim to create a world where it is easier for people in housing disadvantage to seek advice on housing. *1 LIFULL HOME’S “FRIENDLY DOOR”: https://actionforall.homes.co.jp/friendlydoor *2 FRIENDLY DOOR Support Desk: Background and purpose of the update Providing information tailored to the concerns and questions of housing vulnerable people The 2022 survey conducted by LIFULL HOME’S revealed that many vulnerable people face various difficulties in finding housing. In particular, a higher percentage than the general population answered yes to questions such as “I was worried whether I would pass the tenancy screening” and “I didn’t understand the real estate terminology because it was difficult,” indicating the concerns and doubts of people who are vulnerable to housing. It can be said that there is a strong need to provide information on an individual basis. However, there are many people with housing disadvantage who feel psychological hurdles in directly consulting with others, such as “It’s difficult to talk to family members or people close to you.” This time, by making “AI Homes-kun BETA LINE version”, a service that links generation AI and LINE, available for consultations for housing vulnerable people, we will create an environment where people can feel free to consult 24 hours a day, and eliminate hurdles to consultation. I’m thinking of lowering it. Developed based on interviews with people involved and those who have experience supporting them In addition, for the update, we asked for the cooperation of people with housing disadvantages and those who have experience in providing support for housing disadvantaged people, and we interviewed them about scenarios and questions that would be expected to be used by housing
disadvantaged people. We also received feedback from AI Holmes-kun, and the content is reflected in the answers. An example of feedback from a person with a disability is, “Even though I wanted to live alone, there weren’t many people I could talk to, and my family opposed it, so I couldn’t make any progress.” I was encouraged by hearing about my experiences living alone, so I think there are many people who would like to hear more about their experiences than just real estate information.” In response to this, we have reflected information from interviews with people in similar situations from the information held by LIFULL HOME’S so that it can be presented as an AI answer. In addition, we have created our own data necessary for housing disadvantaged people, such as “a guideline for the width of entrances and interior doors that allow comfortable living in a wheelchair,” and have them learn it, in order to address the anxieties and questions of housing disadvantaged people. We are updating it to help you. “ AI Holmes-kun BETA LINE version ” How to use You can start consulting by accessing “AI Holmes-kun BETA LINE version” and adding him as a LINE friend. When you tell us about your situation, concerns, and desired conditions for a home, AI Holmes-kun will quickly respond. [Example questions that AI Holmes can answer] ● How to find an English-speaking real estate agent in Tokyo? ● I am a wheelchair user. We are considering rental properties. How wide and tall does it need to be for a wheelchair to pass through? ● Should I tell the person in charge of the real estate company that we are a same-sex couple? ● I don’t have any relatives who can be my guarantor. What should I do? ● I am looking for a home for my elderly parents. What kind of property should I choose? ● Please tell us the specific experiences of people with disabilities who live alone ● Is there any support from the government for single mothers when renting a house?
https://prcdn.freetls.fastly.net/release_image/33058/569/33058-569-b804a839850f9b13d48d2e83fa3c57ad-2016×927.png *The answer is just an example. Comments from Tamao Esaka, in charge of planning and development of LIFULL HOME’S “FRIENDLY DOOR” Image
URL: https://prcdn.freetls.fastly.net/release_image/33058/569/33058-569-afa59560688153ccc00b7eefc661dec9-3900×2600.jpg My anxiety about whether I would be able to rent a property and start a new life was based on my own experience. As a single mother, I was acutely aware of the difficulty of renting a house, and this experience led me to become involved in the planning and development of “FRIENDLY DOOR.” It is often difficult for people who are vulnerable to housing to discuss their concerns with the people around them, and the information they need is not limited to real estate information. Therefore, it can be very difficult just to find the information that suits you. By using LIFULL HOME’S’s “AI Homes-kun BETA LINE version,” people with housing disadvantage can ask questions in a natural conversational style through LINE and get the answers they need. I also believe that the process of organizing conditions during this conversational exchange is important. We would like to utilize the generative AI technology we have cultivated so far to transform access to various information into a more seamless and intuitive experience. We hope that this service will be used not only by those involved, but also by supporters, real estate companies, and many other people. “FRIENDLY DOOR” will continue to take on challenges so that everyone can find the property they want to live in! Regarding the notation of “person with a disability” While conducting interviews with people concerned, we received a request that “because their social participation is restricted due to their own disabilities, they would like to be referred to as “persons with disabilities” instead of just “persons with disabilities.” I received it. In order to sympathize with the feelings of those affected and to sincerely face and resolve the various obstacles that prevent them from participating in society, the search categories and customer service checklist on the “FRIENDLY DOOR” site We will use the notation “person”. About LIFULL HOME’S (URL: https://www.homes.co.jp/ ) LIFULL HOME’S is a real estate and housing information service based on the concept of “You can see what you want to achieve!”. From renting, purchasing single-family homes and condominiums, custom-built homes to selling homes. By providing information that is useful for finding properties and homes in the most appropriate format for each individual, we will help you realize the wishes you truly want to fulfill and expand the possibilities of a new life.
https://prcdn.freetls.fastly.net/release_image/33058/569/33058-569-f3efc9e27fcee41d69ecbba8551902d3-806×453.jpg Japan’s largest real estate and housing information service [LIFULL HOME’S] https://www.homes.co.jp/ If you are looking for a rental room or rental housing information, go to [LIFULL HOME’S]
https://www.homes.co.jp/chintai/ For purchasing condominiums and searching for property information, visit [LIFULL HOME’S]
https://www.homes.co.jp/mansion/ For purchasing detached houses and searching for property information, visit [LIFULL HOME’S]
https://www.homes.co.jp/kodate/ If you are looking for a custom home construction company or home catalogue, go to [LIFULL HOME’S Custom Home] https://www.homes.co.jp/iezukuri/ To sell real estate, first request an appraisal [LIFULL HOME’S Real Estate Appraisal]
https://www.homes.co.jp/satei/ For bulk appraisal of condominium sales, [LIFULL HOME’S condominium sales] https://lifullhomes-satei.jp/ If you are looking for real estate investment/profitable properties, go to [LIFULL HOME’S Real Estate Investment]
https://toushi.homes.co.jp/ Free consultation with an advisor on choosing and building your ideal home [LIFULL HOME’S Home Counter] https://counter.homes.co.jp/ About LIFULL Co., Ltd. (TSE Prime: 2120, URL: https://lifull.com/ ) LIFULL’s corporate message is “Every LIFE is FULL,” and we aim to solve social issues that hinder peace of mind and joy through our business, from issues faced by individuals to issues in the world beyond. A social enterprise. Currently, the group provides services in approximately 60 countries and regions, including the real estate and housing information service “LIFULL HOME’S,” “LIFULL Regional Revitalization,” which focuses on the revitalization of vacant houses, and “LIFULL Nursing Care,” which supports the lives of seniors. We are expanding our business into various fields with the aim of creating a society where each and every person in the world can live their lives with peace of mind and joy.