Media Link Co., Ltd. “MediaVoice” was introduced at Hyogo Prefectural Police. Contributing to special fraud prevention with an autocall system that automates telephone call operations.

[Media Link Co., Ltd.] “MediaVoice” has been introduced at Hyogo Prefectural Police. Contributing to special fraud prevention with an autocall system that automates telephone call operations. ​
Media Link Co., Ltd. Press release: September 27, 2024 “MediaVoice” was introduced at Hyogo Prefectural Police. Contributing to special fraud prevention with an autocall system that automates telephone call operations. When a special fraudulent appointment call occurs, by calling all cooperating stores at the same time, we raise awareness of surrounding ATMs, and while talking on a mobile phone. We have built a system that helps prevent damage by calling out to elderly people who operate ATMs.
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Media Link Co., Ltd. (Headquarters: Minato-ku, Tokyo, Representative Director: Atsushi Matsumoto, hereinafter referred to as Media Link) provides services such as DX Phone, which automates telephone responses, and AIto, an AI agent that automates customer support. We would like to inform you that “MediaVoice” has been introduced at the Hyogo Prefectural Police. Overview In Hyogo Prefecture, as special fraud damage and predictive calls are occurring frequently, the Hyogo Prefectural Police Headquarters and Media Link have been working together to promote damage prevention on a community-wide basis by talking to elderly people who are likely to become victims at ATMs. We started operating an auto-call system on September 2, 2020, calling for special fraud damage prevention. Purpose When a warning call, etc. of a refund fraud occurs, the Hyogo Prefectural Police makes a simultaneous call using an autocall system to “special fraud border cooperation stores” located in the area, and responds to the warning call, etc. The purpose is to prevent damage by sharing information about the occurrence and asking for cooperation in keeping vigilance at nearby ATMs. *Autocall is a system that automatically makes phone calls using voice announcements created in advance Demonstration experiment efforts Last year, Media Link was selected as a company to conduct a demonstration experiment through the Hyogo TECH Innovation Project (Kobe City Representative: Masayuki Nakanishi), which aims to solve problems in Hyogo Prefecture through public and private sectors working hand in hand. We built a system that can share information in a timely manner with cooperating stores (financial institutions, etc.) in the area in the event of a phone call, etc., and conducted a demonstration from December 4, 2020 to January 29, 2020. Conduct experiment.
https://prcdn.freetls.fastly.net/release_image/72025/124/72025-124-305d193d64c5afc7ca3d0fbd2b46b8d7-3900×2194.jpg Operation start date Operation starts from September 2, 2020 Area covered by call Implemented targeting “special fraud border prevention cooperation stores” located in Hyogo Prefecture. If you want to streamline various tasks with an automatic answering phone service, use “MediaVoice”
https://prcdn.freetls.fastly.net/release_image/72025/124/72025-124-75d79455a179faa3a1a65ad1bbf75d74-3900×1060.png MediaVoice is an ASP-type cloud IVR (automated voice response) service independently developed using Media Link Co., Ltd.’s voice tech technology. We have a menu of various services that can be used to solve various problems in all industries using IVR, and we hope to improve business efficiency at the minimum necessary cost.
“MediaVoice” has a track record of stable operation with over 6 million calls per month, so you can use it with confidence even in situations where stability is required. Click here for the MediaVoice product page https://mediaseries.medialink-ml.co.jp/mediavoice/ Click here for MediaVoice’s dedicated call page
https://mediavoice-autocall.studio.site/ About Media Link Co., Ltd. Company name: Media Link Co., Ltd. ( https://www.medialink-ml.co.jp/ ) Address: PMO Tamachi 5F, 5-31-17 Shiba, Minato-ku, Tokyo 108-0014 Representative : Representative Director Atsushi Matsumoto
Established: July 2009 Business content: System development and consulting specialized in “business communication” such as call center systems and chat support tools