[Universal Knowledge Co., Ltd.] Introduced site search Unisearch on the e-commerce site operated by comprehensive discount store Mr. Max
Universal Knowledge Co., Ltd. Press release: October 7, 2024 Unisearch has been introduced on the e-commerce site operated by comprehensive discount store Mr. Max. Improve search accuracy with Unisearch AI, improve search UX, and leave it to us to handle notation variations From September 25, 2024, Universal Knowledge Co., Ltd. (head office: Shibuya-ku, Tokyo), which develops and operates next-generation AI in-site search engines for e-commerce sites, will be replaced by Mr. Max Co., Ltd. (head office: Fukuoka City, Fukuoka Prefecture). We would like to inform you that we have introduced the EC site search Unisearch for product searches on the official mail order site “Mr. Max Online Store” operated by the company.
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Examples of Unisearch introduced functions and services Improve search UX with AI suggestions Keyword suggestions made by AI that has learned purchasing behavior support a smooth shopping experience. Since keywords are predicted and displayed just by entering the first letter, the search UX is improved, especially on smartphone sites where inputting characters is troublesome, making it easier to find the desired product.
https://prcdn.freetls.fastly.net/release_image/82197/33/82197-33-f98fce928963189923c69753a470a30c-1050×613.png Mr. Max Online Store: Suggestion example
Improve search accuracy with Unisearch AI Unisearch, an AI site search, can display optimal search results based on the customer’s past purchase history and browsing history. On discount e-commerce sites that are used repeatedly on a daily basis, there are many repurchases of the same products, so a personalization function that displays specific products at the top based on the customer’s history is effective.
https://prcdn.freetls.fastly.net/release_image/82197/33/82197-33-65e1f71dcc86761be88d7926885613d6-987×585.png Mr. Max Online Store: Example of keyword search results Automatic notation fluctuation handling Unisearch is equipped with automatic conversion of hiragana and katakana keywords, and with a spelling dictionary of over 500,000 words, it is possible to significantly reduce the zero hit rate. Significantly improves the product match rate on volatile food and home appliance e-commerce sites.
https://prcdn.freetls.fastly.net/release_image/82197/33/82197-33-7684138526fc352742d28d37b18d7b49-1035×593.png Mr. Max Online Store: Examples of keyword search results that absorb spelling fluctuations
About Unisearch By changing the search within the EC site to Unisearch, AI learns and analyzes user logs and product data from search to purchase. Search results automatically reflect trends, allowing you to provide your customers with a pleasant shopping experience. Universal Knowledge handles all search-related operations, such as matching logic adjustments and spelling variations, eliminating the need for manual operations and making it easy to increase sales. Universal Knowledge will continue to provide useful search services to e-commerce site operating companies and users.
About Universal Knowledge Universal Knowledge’s mission is to “share knowledge and data,” and we value sharing. We will connect “people to people” and “people to data” and provide searches that are as easy to use as talking to people. Company name : Universal Knowledge Co., Ltd. Location : 301 Quartier Ebisu, 1-24-16 Ebisu, Shibuya-ku, Tokyo 150-0013 Representative : Representative Director Shunichi Inoue Business details : • Development and operation of site search “Unisearch” for e-commerce sites • Development and operation of search suggestion “Unisuggest” for EC sites Unisearch’s track record : • Number of monthly API requests: 3.53 billion times • Number of monthly users: 80 million people • Monthly purchase amount: 54 billion yen Corporate site : https://universal-knowledge.co.jp/ Service site : https://unisearch.jp/ Contact us : contact@universal-knowledge.jp