JBMIA [A total of 110,000 people have attended the course] Now accepting applications for the “2024 Edition” customer engineer learning system common to the multifunction device industry!
JBMIA Press release: November 5, 2024 [A total of 110,000 people have attended the course] Now accepting applications for the “2024 Edition” customer engineer learning system common to the multifunction device industry! We support skill improvement with a wide variety of courses. Individuals and
organizations other than member companies can also apply.
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■Background The Service and Support Committee of the Business Machinery and Information Systems Industries Association (Chairman: Masahiro Okitsu, hereinafter referred to as JBMIA) aims to improve the skills of customer engineers (CEs) who are engaged in service and support work for multifunction devices. We introduced the “CE Learning System” in August 2007, and to date more than 110,000 people have taken the course. ■This year’s CE learning system A “common skills course” is prepared for all job types, and there is a technical skills acquisition course to improve human skills, compliance skills, and ICT literacy. For CE, MFP basic course and FAX basic course can be selected. There is also a “telephone response course” for those involved in telephone response. All courses aim to improve skills common to the industry and are open to people other than member companies. Group applications are also possible, so please consider this before applying. ■Available period ・Application: October 18, 2024 – March 14, 2025 ・E-learning: November 1, 2024 – March 31, 2025 ・Skill diagnosis: November 1, 2024 – March 31, 2025 ■Application *Service and Support Committee homepage ・Link →
https://service.jbmia.or.jp/ ・Application link →
https://lms.emanabi.jp/jbmia/ *People and organizations other than member companies can also apply from the “application link” above. ・Cost: ¥1,100/1 person (tax included) ・Application: October 18, 2024 – February 28, 2025 ・Authentication key: otls2024 *Contact information ・Email: emanabi@emanabi.jp ■Future outlook The JBMIA Service and Support Committee aims to improve customer satisfaction in the office machinery industry and further develop the service and support field. We will work on this through specialized task force activities, such as the use of
