IRidge Digital City Okinawa co-hosts “Customer experience changed by generative AI: From ‘dialogue’ to ‘co-creation'” held
iRidge Co., Ltd. Press release: November 7, 2024 iRidge Digital City Okinawa co-hosted “Customer Experience Changed by Generative AI: From ‘Dialogue’ to ‘Co-Creation'” November 13th (Wednesday) 13:00-14:00 @Zoom Webinar | Tips on how to use it for those who are worried that “generative AI is difficult” or “cannot utilize it in business” Explanation
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iRidge Co., Ltd. (Headquarters: Minato-ku, Tokyo, President and CEO: Kentaro Oda, Tokyo Stock Exchange Growth: 3917, hereinafter referred to as “iRidge”) and Digital City Okinawa Co., Ltd. (Headquarters: Naha City, Okinawa Prefecture, Representative Director: Hayato Miyamura) ) is pleased to announce that it will hold an online seminar “Customer Experience Changed by Generative AI: From ‘Dialogue’ to ‘Co-Creation'” on November 13, 2024. Generative AI is a hot topic as it will bring about major changes in various business fields. On the other hand, even if companies want to utilize generative AI, there may be many hurdles that prevent them from utilizing it in their business. In this webinar, experts who were among the first to incorporate generative AI into their businesses and are actively using it in their work will discuss the appeal of generative AI in a conversational format, including examples of its use in actual business. “Generative AI seems to be somewhat difficult” “I don’t understand generation AI well, so I can’t use it properly” Even if you have such an impression, by participating in this webinar, you will be able to learn about the current state of generative AI and take home hints on how to utilize it in your business. If you would like to learn more about the appeal and possibilities of generative AI, please join us. Event overview Seminar title Customer experience changed by generative AI: From “dialogue” to “co-creation” Date and time November 13th (Wednesday) 13:00-14:00 *You can enter or leave the room early How to hold it Online (Zoom webinar) *Participation fee: Free *After completing your application, we will send you a separate “viewing URL” via email Application URL
https://iridge-7767001.hs-sites.com/seminar_20241113 Seminar contents ・Optimization and seamlessness of customer journeys using generative AI ・Changes in interaction with customers due to generative AI ・Introduction of usage examples ・Q&A Speaker Hayato Miyamura Digital City Okinawa Co., Ltd. Representative Director Engaged in planning PdM and marketing measures at a mega-venture company while attending university. After joining Digital City Co., Ltd., he was in charge of project management related to AI systems mainly for major clients. He also has experience in expanding the same product to the United States and South Korea. In 2024, he became the representative director of Digital City Okinawa Co., Ltd. Sotaro Nishi iRidge Co., Ltd. Digital Innovation Office Director Mainly engaged in projects using cutting-edge technology for financial institutions. He has been exposed to programming since childhood and has development experience in Taiwan and Silicon Valley. In Japan, he also works for both domestic and foreign financial institutions and leads many IT-related projects. His consulting firm also belongs to the financial sector and guides projects, large and small, to success. He is such an “uncle who loves computer science.” Hiroshi Yamashita *Facilitator iRidge Co., Ltd. Director, Business Production Division General Manager, Business Producer Currently has experience with over 10 companies. He embodies a work style that is not tied to any type of business, such as major retail, Internet-related, independent, system company, or advertising agency, and has a track record of being involved in and growing all kinds of online businesses since the dawn of the Internet. He is a genuine business producer who has many achievements in BtoC, BtoBtoC communication design, and digital marketing, and also provides lectures at universities, advisors to government offices, and marketing mentors for startups all over Japan.
https://prcdn.freetls.fastly.net/release_image/11255/493/11255-493-398b86d04a7fcc2454004cb20adfe7d6-660×400.png iRidge Co., Ltd. iRidge Co., Ltd. supports DX in a wide range of areas, including retail tech, fintech, MaaS, and business support, with a focus on corporate app business support and business production support. In app business support, we have an industry-leading track record in planning and developing OMO* apps, and the number of monthly active users of the apps we have worked on is over 90 million, one of the largest in Japan. Our main product is APPBOX, an app business platform that can be used for everything from development to function expansion and marketing measures. *Online Merges with Offline: Marketing that integrates online and offline Business production support is not limited to apps, and can support everything from communication design strategy planning to planning and implementation of measures that integrate digital and real. In collaboration with our group company Qoil, our team consisting of producers, planners, creative directors, etc. provides unique value that transforms point-based consultations into surface-level solutions. We have a wide range of experience working with top companies in the industry, including general electronics manufacturers, financial service providers, and telecommunications carriers.
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