[Gyro General Consulting Co., Ltd.] “A book that proposes a new approach to Kashara is now available” “Shin Kashara countermeasures for customers and stores – Stores that grow with Kashara
countermeasures and stores that collapse due to Kashara” published 2024 Released on November 8th
Gyro General Consulting Co., Ltd. Press release: November 7, 2024 “A book that proposes a new approach to Kashara is now available.” “Shin Kashara countermeasures for customers and stores – Stores that grow with Kashara countermeasures and stores that go bankrupt due to Kashara” will be published on November 8, 2024. This book is a must-read for everyone who is troubled by harassment, bringing new awareness to a wide range of readers, from managers to field staff. It will be sold at Amazon and other large bookstores nationwide. Gyro General Consulting Co., Ltd. (Headquarters: Chuo-ku, Tokyo, Representative: Yudai Shibuya)’s latest book ” Countermeasures for customers and stores – Stores that grow with countermeasures against harassment and stores that go bankrupt due to harassment ‘, proposes a new approach to customer harassment (customer harassment), which has attracted attention as a social issue in recent years, from a customer-oriented perspective rather than the traditional confrontational perspective. This book views the problem of harassment as a broader social problem rather than just a customer service problem, and the content will bring new awareness to a wide range of readers, from managers to frontline staff. This is a book that supports companies that take proactive measures against harassment, considering it as a measure to build good relationships with customers. It contains a wealth of case studies and practical case studies that are especially useful for small and medium-sized enterprises and micro-enterprises, providing concrete ways to improve customer satisfaction. This book will become a must-have for those who want to reconsider the relationship between companies and customers and aim to become lifelong customers. [Special page]
https://customerharassment.jp/
https://prcdn.freetls.fastly.net/release_image/116216/2/116216-2-2cbc83857a87a5a38a64dd039cc5faa4-801×1144.jpg Customer harassment resolved through customer-oriented approach Image
URL: https://prcdn.freetls.fastly.net/release_image/116216/2/116216-2-17178dcf2721a917d8ba2252019ef10e-1384×1544.jpg Author: Hiroshi Oki Chairman of Gyro General Consulting
https://prcdn.freetls.fastly.net/release_image/116216/2/116216-2-f48510dac64044be9783835fb5a550eb-801×1144.jpg Author Hiroshi Oki Chairman of Gyro General Consulting Co., Ltd. [Biography] Entered business after working as a journalist (tabloid reporter). He has experience in starting multiple corporate entities including the FC headquarters, and based on this practical management experience, he launched Gyro General Consulting Co., Ltd., which conducts seminars and consulting. He has many success stories in consulting for both large and small companies. He is also an extremely popular lecturer, giving more than 200 lectures a year, and has a reputation for his lecture style that creates emotion and resonance. “Commerce”, “Fashion Sales”, “Food Commerce”, “Nikkei Store Design”, “Nikkei Gifts”, “Japanese FC He has written many articles (as a serial writer, etc.) for magazines and newspapers such as Yearbook, “Independent Business,” “All Sales,” and “Store Journal.” Lecturer at Small and Medium Enterprise College and Japanese Communication Examination Committee member. Author: “ABC of Sales that Sell” (Winnet), “Management Strategy for Law Firms” (Gakuyo Shobo), “1/10,000 Marketing” (Dobunkan Publishing) etc. Writing cooperation Takanori Suzuki Gyro General Consulting Co., Ltd. Consultant [Biography] Master of Business Administration (MBA). Experienced marketing, app development, store sales, and sales planning at KDDI. He played an active role in organizing complaints and received high praise from both inside and outside the company as a specialist in writing apology letters. During his time at KDDI, he was involved in training more than 500 staff through training work. At stores implementing the training, the occurrence of serious complaints was reduced from 20 a year to zero from the following fiscal year. Currently leading seminars on customer harassment countermeasures and customer service skills seminars. He has also written numerous papers related to compliance, including investigations into corporate scandals. We provide guidance from a unique perspective that combines practical experience and academic knowledge. About Gyro General Consulting Co., Ltd. Founded in 1921, registered as a corporation in 1949. The current chairman, Hiroshi Oki, took over his grandfather’s company and restarted it as a women’s clothing store (boutique).In addition to his current business, he leveraged his reporting and writing skills to contribute to magazines related to the industry, and received feedback from readers. Consulting work begins after receiving a consultation. He attracted attention for his highly effective new theory development, which was derived inductively through field interviews in business (sales/sales). The current president, Yudai Shibuya, studied under chairman Hiroshi Oki and worked as a consultant and lecturer at the company for 17 years before becoming president in 2021. Based on the company’s unique induction method and making full use of IT technology, the company has established a new field of AI-based consulting, and has received high praise at consulting seminars, mainly from major companies. [Company Profile] Company name: Gyro General Consulting Co., Ltd. Head office location: Yamana Building, 3-43-2 Nihonbashihamacho, Chuo-ku, Tokyo 103-0007
Representative Director: Yudai Shibuya Business content: Management consulting, seminars/training, publishing/writing, etc. Established: October 1952 TEL 03-3808-2241 Email: consult@jairo.co.jp HP Official site: https://jairo.co.jp Seminar & Training Net: https://semi-ken.net