Webinar held on 12/5 What is the next generation customer support efficiency method realized by generative AI? ~A thorough explanation of how to achieve both speed and accuracy in response, such as natural language analysis and voice analysis~

[Webinar held on 12/5] What is the next generation customer support efficiency method realized by generative AI? ~A thorough explanation of how to achieve both speed and accuracy in response, such as natural language analysis and voice analysis~ ​
Ice Miley Co., Ltd. Press release: November 12, 2024 [Webinar held on 12/5] What is the next generation customer support efficiency method realized by generative AI? ~A thorough explanation of how to achieve both speed and accuracy in response, such as natural language analysis and voice analysis~ Icemiley Co., Ltd. (Shibuya-ku, Tokyo, CEO: Koji Itaba), which operates the AI ​​portal media “AIsmiley”, will start generating AI from 12:00 on Thursday, December 5th. ×We will be holding a webinar on the theme of customer support.
https://prcdn.freetls.fastly.net/release_image/53344/452/53344-452-7640e2b4807e22d62e61c81c2cf6cf89-1200×628.jpg

In this webinar, we will carefully introduce specific examples of how to use generative AI to dramatically streamline customer support operations and further improve customer satisfaction. Why does using generative AI in chatbots lead to improved customer satisfaction? How to automate inquiry operations and reduce workload, such as how to utilize generated AI in chatbots, and voice data analysis methods that automatically handle everything from post-processing to VoC
visualization, FAQ creation, and response evaluation. This is a must-see for companies looking to improve their response to inquiries. Please join us! ■Event overview [Webinar held on December 5th] “What is the next generation customer support efficiency method realized by generative AI?” ~A thorough explanation of how to achieve both speed and accuracy in response, such as natural language analysis and voice analysis~ ・Sponsor: Ice Miley Co., Ltd. ・Date and time: December 5, 2024 (Thursday) 12:00-13:00 ・Location: Webinar exclusive URL *We will send the webinar URL to those who apply. ・Cost: Free ・Application deadline: December 5th (Thursday) 11:30 Join the webinar for free ​ ■This webinar is recommended for these people! ・Those who want to use generation AI but don’t know how to use it ・Those who want to learn about automation and optimization of business processes using generative AI ・Those who want to improve the efficiency of inquiry classification and prioritization using generation AI ・Those who want to use AI for customer support ・Automation of inquiry response using AI (utilization of chatbots, FAQ systems, etc.) ・Those who want to know about AI usage examples to improve customer experience ■Webinar speakers ・Automagi Co., Ltd. Sales Department Manager Hirotaka Mitsuki ・Ivy Data Co., Ltd. Representative Director and President Kosuke Suzuki ・Facilitator Ice Miley Co., Ltd. Hiro Komaki ■Webinar speaker information Automagi Co., Ltd. Sales Department Manager Hirotaka Mitsugi
https://prcdn.freetls.fastly.net/release_image/53344/452/53344-452-81747e26935033d54cb44cfcb7108b54-296×273.jpg Joined Automagi in 2017. To date, we have provided proposals and support for the introduction of image video analysis AI and natural language analysis AI to numerous companies. Currently, he uses his knowledge of programming and knowledge of AI implementation to serve as technical support for sales members, and is also in charge of giving lectures at webinars and exhibitions. Ivy Data Co., Ltd. Representative Director and President Kosuke Suzuki
https://prcdn.freetls.fastly.net/release_image/53344/452/53344-452-e74dc8370a58a08a5fe186769270fcb6-312×295.jpg After graduating from Kyoto University and Kyoto University Graduate School of Engineering, he engaged in research and development of AI-related systems including natural language processing and speech technology at a domestic startup. After being in charge of developing voice recognition AI services and launching and growing a voice data analysis business, he founded Ivy Data. Develops and sells call center business support AI system “DigestCall”. Facilitator Ice Miley Co., Ltd. Hiro Komaki
https://prcdn.freetls.fastly.net/release_image/53344/452/53344-452-245437599bf10a77eb2617050b73edce-287×271.jpg Join the webinar for free ​ ・Please apply for each person. Please note that multiple people cannot participate in the same application. – Applications from competing companies or individual business owners may be refused participation. Thank you for your understanding. ■Overview of AI portal media “AIsmiley” AIsmiley is an AI portal media where you can request materials for services equipped with artificial intelligence. You can select AI products from the technology, industry, and business examples that interest you on the website and request information all at once for free.
https://prcdn.freetls.fastly.net/release_image/53344/452/53344-452-5272d69061f3f77487b67e3517201710-530×298.png URL: https://aismiley.co.jp/ ・ What is generative AI? ・ What is Natural Language Processing (NLP)? ・ What is voice recognition? ■Ice Miley company profile Company name: Ice Miley Co., Ltd. Address: Seibu Shinkin Bank Ebisu Building 9F, 1-20-2 Ebisu Nishi, Shibuya-ku, Tokyo 150-0021 Date of establishment: March 9, 2018 Representative: Representative Director Koji Itaba Capital: 14.99 million yen URL: https://aismiley.co.jp/company/ ■Inquiries regarding this release Ice Miley Co., Ltd. TEL: 03-6452-4750 Email: pr@aismiley.co.jp