IVRy, a conversational voice AI SaaS, begins business partnership with Fukushima Bank, and both companies promote DX support for small and medium-sized enterprises in the Tohoku region
IVRy Press release: November 12, 2024 IVRy, a conversational voice AI SaaS, begins business partnership with Fukushima Bank, with both companies promoting DX support for small and medium-sized enterprises in the Tohoku region. ～Our first partnership with a regional financial institution～
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Prefecture). We are pleased to announce that we have begun a business partnership with Fukushima City, President and CEO: Yoshihiro Kato (hereinafter referred to as “Fukushima Bank”). This is the first time in Japan that our company has partnered with a regional financial institution. By leveraging Fukushima Bank’s strong regional network and promoting operational efficiency and accelerating the use of AI in companies, we will contribute to resolving the labor shortage in companies in the Tohoku region. We will continue to deliver the best technology to businesses across Japan by utilizing our interactive voice AI SaaS “IVRy” and expanding our network with regional partners who can promote DX for various companies. I will continue to do so. About business alliance with Fukushima Bank According to the survey results (*1) released by the Japan Chamber of Commerce and Industry and the Tokyo Chamber of Commerce and Industry in 2024, more than 60% of small and medium-sized enterprises answered that they were “short of manpower,” and by industry, almost all 60-80% of all industries are either “Very Serious (serious impact on business operations, risk of closure)” or “Severe (risk of impact on business operations, risk of disruption to future business continuity)” “There is)” was the answer. Additionally, according to materials published by the Fukushima Prefecture Reconstruction and Comprehensive Planning Division (*2), estimates of Fukushima Prefecture’s population shortage peaked in 1998 and have been on the decline, with the number of working people between the ages of 15 and 64 declining. is decreasing. The
prefecture’s labor shortage is progressing faster than in the nation, and measures to improve productivity are urgently needed. As the demand for business efficiency and business automation among small and medium-sized enterprises is increasing, through this business alliance, Fukushima Bank will introduce “IVRy” and respond to customers’ demands for business efficiency, thereby improving management in various aspects. We support you from We will strive to operate IVRy stably and develop more convenient functions so that small and medium-sized enterprises that have not been able to utilize the latest technology can easily and inexpensively utilize services such as AI utilization. The business alliance between our company and Fukushima Bank is one of the action guidelines of Fukushima Bank’s medium-term management plan (basic policy: “Maximize the power of “real” with the power of “digital””), “Promote DX, develop new services, etc. This is an initiative that contributes to improving customer convenience, and aims to support the core business of Fukushima Bank’s customers and revitalize the local economy. *1 Japan Chamber of Commerce and Industry/Tokyo Chamber of Commerce and Industry “Survey Results on the Situation of Labor Shortages and the Participation of Diverse Human Resources” *2 Fukushima Prefecture Reconstruction and Comprehensive Planning Division “Analysis of the current population of Fukushima Prefecture” Comments from Masayuki Kusano, Executive Officer of Fukushima Bank, Ltd. “IVRy” is a product that focuses on “telephone”, so it is effective in any industry and industry, which is the main point of our business partnership. We provide a wide range of support beyond just finance to our business clients. I have heard that “IVRy” has been introduced to many service industries. Until now, we were only able to introduce limited services to the service industry businesses we support, such as POS cash registers and back office products. We feel that IVRy is a service that can create new value in a wide range of ways, from improving business efficiency in the service industry to avoiding opportunity loss and ultimately improving sales and customer satisfaction. In addition, since it does not compete with other existing services, we feel that it is easy to recommend it to a variety of businesses, including those in the service industry. Because “telephone” is a service that everyone uses, it is easy to talk about with any carrier, and it is simple and easy to understand, so we believe that the hurdles to start using it are low. We hope that many businesses will use our service because it is inexpensive, allows us to approach a wide range of businesses, and has a large contribution to our customers. Our bank has entered into a business alliance with IVRy, and by promoting DX for many businesses in the Tohoku region, centered on Fukushima Prefecture, we will lead to the revitalization of Fukushima Prefecture. Comments from Ryoka Okunishi, Representative Director/CEO of IVRy Co., Ltd.
https://prcdn.freetls.fastly.net/release_image/56805/142/56805-142-a83e552c5e628b865ec8714e53f0ca8e-300×420.jpg Since its inception, IVRy has been operating with the desire to help small and medium-sized enterprises (SMEs) focus on their essential work. With the mission of “delivering the best technology to all companies,” we have incorporated AI technologies such as ChatGPT into software that anyone can use through a service called IVRy, helping to eliminate labor shortages and help businesses and individuals We would like to strive to improve the value we provide so that we can contribute to focusing on the work that needs to be done. “IVRy” is a product that focuses on “telephone”, which is used by all companies but has not undergone DX, and has been used to improve the efficiency of telephone operations in many companies. , are able to contribute. Through this business partnership with Fukushima Bank, we aim to help small businesses and small and medium-sized enterprises across the country, which we have not been able to reach so far, learn about and use IVRy, thereby solving problems in telephone response throughout Japan. I will continue to do so. Interactive voice AI SaaS “IVRy”: https://ivry.jp/
https://prcdn.freetls.fastly.net/release_image/56805/142/56805-142-937b247e1d31634414db517690f67143-1540×606.png This is an interactive voice AI SaaS that anyone can use from 2,980 yen per month (*). You can freely set the branching of phone responses, and there are a wealth of functions such as automatic answering and reservation agency using AI, recording, transcription, AI summarization, SMS sending, customer management (CRM), and notification of incoming calls to LINE and chat tools. are available. In addition, it is possible to make and receive calls using fixed-line telephone numbers starting with “03” etc. acquired by companies. You can also use that number to make and receive calls on the go. *Basic price: 2,980 yen (excluding tax). Separate phone number maintenance fees and usage charges will apply.
https://prcdn.freetls.fastly.net/release_image/56805/142/56805-142-7bb904ff24f7f75cd26b894a59b234d4-1918×1135.png It has been installed horizontally by companies of all sizes and industries, from large companies to small and medium-sized
enterprises, and as of October 7, 2024, it has issued over 20,000 accounts in 47 prefectures and over 88 industries. , a total of over 25 million calls have been received. Currently, we are developing products based on telephone calls, but in the future we will expand the scope of application of AI technology and provide multifaceted solutions to address issues such as human resource shortages and customer harassment. We will contribute to solving problems and promote productivity improvement and business efficiency in Japan. AI telephone service image video:
https://www.youtube.com/watch?v=trmzMcr4TXk
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https://www.youtube.com/watch?v=trmzMcr4TXk IVRy implementation example: https://ivry.jp/case Phone number search site:
https://ivry.jp/telsearch/ Recruitment information At IVRy, we are currently recruiting for all positions where we can work together to create products that continue to grow. Culture Deck:
https://speakerdeck.com/ivry/ivry-culture-deck Recruitment page: https://ivry-jp.notion.site/IVRy-e1d47e4a79ba4f9d8a891fc938e02271 Engineer recruitment page:
https://www.notion.so/ivry-jp/IVRy-b30395752c7c4a448f1520576dc55778 IVRy Co., Ltd. Company Profile
https://prcdn.freetls.fastly.net/release_image/56805/142/56805-142-b7b5977f31f07828903a007b47ff1773-1352×906.png Photos from top left: Entrance, in-house bouldering wall, group photo, in-house stage Company name: IVRy Co., Ltd. Representative:
Representative Director/CEO Ryoka Okunishi Established date: March 2019 Address: Sumitomo Fudosan Tokyo Sanda Garden Tower 29F, 5-19 Mita 3-chome, Minato-ku, Tokyo 108-0073 Phone number: 050-3204-4610 Company site: https://ivry.jp/company/