Easmile, a local plumber, starts responding to chat inquiries using LINE
Easmile, the local plumber Press release: November 12, 2024 E-Smile, a local plumber, starts responding to chat inquiries via LINE You can check the available hours for consultation and visiting with an operator from LINE
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renovation, and housing businesses with branches and offices nationwide from Hokkaido to Kagoshima (Tokyo Head Office: Ota-ku, Tokyo; Osaka Head Office: Chuo-ku, Osaka; Representative Director: Rei Shimamura) Takashi (hereinafter referred to as E-Smile) has started a service on November 1, 2024 that allows you to make inquiries and check visiting times from the chat screen on the official LINE account “Town Plumber E-Smile”. Background to the introduction of chat using LINE official account Up until now, E-Smile has only been able to respond to customers by phone or email, and as we receive a large number of requests, especially during the winter, it may take some time to respond. Due to the current situation, we aim to provide smoother guidance by using chat inquiries using the official LINE account. Additionally, even customers who don’t like making phone calls can now feel free to contact us via LINE Talk.
https://prcdn.freetls.fastly.net/release_image/83108/13/83108-13-442bfaa8a55ef2efb7ec94d68a677210-540×700.png https://lin.ee/G50Arpk ↓↓E-Smile official LINE friend registration here↓↓ https://lin.ee/G50Arpk Inquiry flow To inquire on LINE and check available visiting hours, start from the rich menu at the bottom of your “Town Plumber E-Smile” LINE account.
https://prcdn.freetls.fastly.net/release_image/83108/13/83108-13-57b91a70e5771e4a7128914709a5eee9-1490×840.jpg Flow of inquiries from LINE Smooth cooperation with operators by answering with chatbot When you tap the “Chat” button in the menu, the chatbot will start displaying items that suit the customer. By answering the options displayed on the screen, you will be able to communicate the details of your inquiry with the operator and provide a smooth response. In addition, by sending us your desired visit date and time using “Check available visit times,” we will check and let you know when nearby staff will be able to visit you. *Operator support hours: 9:00 a.m. to 6:00 p.m. (open all year round) At E-Smile, we will continue to aim for even faster and more courteous customer service. ■Water troubles come to us in as little as 20 minutes! Reliable waterworks bureau designated store We are available 24 hours a day, 365 days a year to solve water problems in various places such as toilets, faucets, and drain pipes! E-Smile’s service staff will visit you anywhere in the country with just a phone call! Please leave it to us for water leaks and blockages. There are no estimates, late-night/early-morning surcharges, or cancellation fees. We always give you an estimate before we start work. Tokyo Head Office: E-Smile Tokyo Building, 3-44-9 Kamiikedai, Ota-ku, Tokyo 145-0064 Osaka Head Office: E-Smile Building, 3-7-3 Kawaramachi, Chuo-ku, Osaka, Osaka 542-0066 Representative Director: Yasutaka Shimamura Official website: https://www.esmile-24.com/
