Recognized as a Leader in Gartner(R)’s 2024 Magic Quadrant(TM) for Digital Experience Monitoring
New Relic Inc. Press release: November 13, 2024 Ranked as one of the leaders in Gartner(R)’s 2024 Magic Quadrant(TM) for Digital Experience Monitoring New Relic is positioned at the top of the vision among all vendors *This release is an abridged version of the press release announced on October 24, 2024 (US local time) in San Francisco, California, USA. New Relic provides an observability platform for digital businesses.
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Quadrant(TM) for Digital Experience Monitoring. This report provides evaluations of DEM vendors based on specific evaluation metrics, including latest product performance, market understanding and responsiveness, innovation, and strategy. New Relic is ranked in the Market Leaders quadrant and at the top of the vision spectrum. Gain real-time insights with an integrated DEM for a more complete digital experience New Relic DEM is the only integration that combines real user monitoring (RUM) capabilities such as browser monitoring, mobile monitoring, and appearance monitoring with APM 360, Errors Inbox, and AI monitoring in a single platform and out-of-the-box. It’s a solution. New Relic gives businesses end-to-end visibility into customer experience and insights in the context of their entire application stack, allowing them to quickly identify performance bottlenecks and optimize user journeys. . Market-leading innovation using DEM Innovation is at the heart of New Relic’s success. Over the past few months, New Relic has continued its track record of innovation in DEM by announcing the following enhancements: • New Relic Session Replay: The only solution that automatically captures nearly 100% of incidents and records key user actions leading up to each incident. Customers gain great insights without the cost and effort of manually recording each session. • New Relic Mobile Logs: Compatible with a wide range of mobile platforms (iOS, Android, watchOS) and major hybrid frameworks (Xamarin, .NET MAUI, React Native, Flutter, Cordova, Ionic Capacitor, etc.). Detect, mitigate risks, and proactively address issues across your mobile ecosystem. • New Relic Mobile User Journeys: The only Mobile User Journeys solution that allows you to intuitively understand the path your mobile app takes to crash. Providing detailed insights beyond basic page views, such as breadcrumbs, HTTP events, and handled exceptions, to help resolve issues faster and improve the mobile user experience. Comments from New Relic Chief Product Officer Manav Khurana “We are honored that Gartner recognizes New Relic as one of the leaders in DEM. This is a testament to the value our customers receive when using New Relic to eliminate interruptions in their digital experiences. Our customers continue to focus on digital, embrace AI, and require comprehensive, real-time visibility. That’s why there’s a growing need for DEM solutions that are fully integrated with the rest of your stack, and New Relic’s fully integrated platform delivers great digital experiences to help modern businesses grow. ” Product performance highly praised by customers New Relic is proud to be rated as an Observability Vendor by our customers on the Gartner Peer Insights(TM) platform. New Relic has an overall rating of 4.5 out of 5 from 1,385 customers as of October 15, 2024. A high percentage (90%) of verification reviewers rate New Relic’s observability as a 5. Here’s what some customers have to say about New Relic. • Achieved 100% availability: “New Relic helped us through the entire process of decommissioning Zabbix and its associated noise and replacing it with a comprehensive data-driven observability and incident management policy. I can’t say enough about how much they’ve supported us. We’ve had 100% uptime quarters thus far.” – Healthcare/Biotech Industry, DevOps Lead • Deep insights across the entire technology stack: “It’s a great tool for gaining deep insights into your applications and infrastructure. It provides a lot of out-of-the-box features that greatly reduce setup time.” – Head of Technology and Development, Healthcare and Biotechnology Industry • Understanding the big picture: “Since implementing New Relic, we can now visualize and debug our infrastructure and applications faster, allowing us to address issues before they impact our business. New Relic is also easy to manage and convenient. – Media industry, DevOps lead For more information, please visit Copy of the 2024 Gartner Magic Quadrant for DEM Please download. Gartner Disclaimer “Magic Quadrant for Digital Experience Monitoring” by Padraig Byrne, Matt Crossley, DB Cummings, Martin Caren, and Pankaj Prasad, October 21, 2024 Gartner does not endorse any vendor, product or service depicted in Gartner research publications. Further, we do not advise technology users to select only those vendors with the highest ratings or other evaluations. Gartner Research publications represent the opinions of Gartner Research and do not constitute statements of fact. Gartner makes no warranties, express or implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose. This graphic is published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. Gartner documentation is available upon request from New Relic. GARTNER is a registered trademark and service mark of Gartner, Inc. and its affiliates in the United States and other countries, and Magic Quadrant is a registered trademark of Gartner, Inc. and its
affiliates, used with permission. All rights reserved. ■Click here for the URL of this press release.
https://newrelic.com/jp/press-release/20241113 ■New Relic fact sheets and logos can be found below.
https://newrelic.com/jp/about/media-assets ■About New Relic Founded in 2008, New Relic is an industry leader in providing an observability platform that enables observability of all important digital business metrics. By making it possible to monitor not only the applications and infrastructure that make up a digital business, but also the customer experience on the user side, companies can detect failures in digital services, detect degradation of customer experience, and identify potential problems and bottlenecks. Create DevOps teams that identify and resolve early. This enables companies to turn their digital transformation efforts into measurable strategies. New Relic has more than 16,000 customers worldwide, is used by more than half of the Fortune 100 companies, and supports hundreds of customers in Japan with their digital transformation. See why we support New Relic at newrelic.com. ■Features of observability platform “New Relic” New Relic is a leader in observability, empowering engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic provides the only unified data platform for engineers to capture all their telemetry (metrics, events, logs, and traces), combined with powerful full-stack analysis tools, so engineers can use data, not opinions, to be the best they can be. We will support you to do your job. New Relic has a simple and
transparent pricing structure. It provides cost-effective results for engineers by helping them plan development cycle times, improve change failure rates, release frequency, and mean time to recovery (MTTR). *New Relic is a registered trademark of New Relic, Inc. *All product and company names in this document may be trademarks of their registered holders. Forward-looking statements This material has been prepared solely for the purpose of disclosing related information and does not constitute a solicitation or offer to purchase or sell securities. This document has been carefully prepared to ensure accuracy, but its completeness is not guaranteed. Furthermore, in creating this material, we have relied on third-party information available to us, but we do not represent or warrant the actual accuracy or completeness of such third-party information. Our company assumes no responsibility for any damage caused by relying on the descriptions in this document. Information in this document is subject to change without prior notice. This material contains forward-looking information regarding future expectations. These statements are based on current expectations, projections and assumptions that involve risks, including, but not limited to, general economic and industry or market conditions that may differ materially from actual results. Possibly. The Company does not undertake any obligation to update or revise any forward-looking statements in this document, whether as a result of new information, the occurrence of future events, or for any other reason.