[BeWith Co., Ltd.] Announcement of exhibiting at “Call Center/CRM Demo & Conference 2024 in Tokyo” and speaking at “Case Solution Seminar”
BeWith Co., Ltd. Press release: November 13, 2024 Announcement of exhibiting at “Call Center/CRM Demo & Conference 2024 in Tokyo” and speaking at “Case Solution Seminar” Bewith Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo, Representative Director: Koichi Morimoto) will hold a “Call Center/CRM Demo & Conference” to be held in Ikebukuro, Tokyo from Thursday, November 21st to Friday, November 22nd, 2024. We will exhibit at “2024 in Tokyo”. We will also be speaking at the “Case Studies & Solutions Seminar” to be held at the same venue.
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“UnisonConnect” is Japan’s first solution that enables all-in-one business negotiations, identity verification, applications, and electronic contracts. We also accept inquiries regarding contact center management and consulting. Please feel free to come and visit us. Participation fee Free Visitor reservation (organizer site) https://www.callcenter-japan.com/tokyo/ Bewith Seminar Overview 1.
https://prcdn.freetls.fastly.net/release_image/118503/56/118503-56-1eadcd02b3e0383795ad7afc0ac350fc-800×449.png Date and time Thursday, November 21, 2024 16:30-17:15 Venue Ikebukuro Sunshine City Cultural Center (Seminar number: E-06) Lecture content [Building a customer engagement center ~ New channel strategy to realize a lively center ~] I think there are various issues facing contact center management, such as “shortage of human resources due to high turnover rate,” “responding to increasingly diverse inquiries,” and “variation in response quality.” In this seminar, we will talk about our new channel strategy and the construction of a “Customer Engagement Center” to achieve sustainable engagement in order to solve the issues we are facing. Participation fee Free How to apply Please apply using the seminar application form.
https://crm.callcenter-japan.com/cct/seminar/index.php#E-06 The frame [E-06] in the link above is relevant. Please check the box for this seminar and proceed to the application button. Bewith Seminar Overview
2. https://prcdn.freetls.fastly.net/release_image/118503/56/118503-56-2e8f99d59f24a3d250603a2d0da4ccd4-800×449.png Date and time Friday, November 22, 2024 15:20-16:05 Venue Sunshine City Bunka Kaikan Building Seminar Venue E (Seminar number: E-12) Lecture content [I want to hold down the center manager! “Information design” skills required in the AI era to maximize system selection and utilization] While many systems are being developed and provided, many center managers are concerned about system selection and operation. What are the important points to keep in mind in order to successfully utilize the system? As someone who has been involved in the design and operation of many systems, we can tell you the reality of information design, the most important factor that cannot be achieved just by listing functional requirements. An evolved version of the project design theory that was very popular last time! Please come and join us. Participation fee Free How to apply Please apply using the seminar application form.
https://crm.callcenter-japan.com/cct/seminar/index.php#E-12 The frame [E-12] in the link above is relevant. Please check the box for this seminar and proceed to the application button. Event overview Name Call Center/CRM Demo & Conference in Tokyo (25th) Period Thursday, November 21, 2024 – Friday, November 22, 2024 10:00-17:30 Venue Sunshine City Cultural Center Building 3-1-1 Higashiikebukuro, Toshima-ku, Tokyo 170-0013 *Click here for venue access
https://www.callcenter-japan.com/tokyo/visit/access/ Sponsored Rick Telecom Co., Ltd. Monthly Call Center Japan, Informa Markets Japan Co., Ltd. Details https://www.callcenter-japan.com/tokyo/