[Singapore Airlines] Singapore Airlines and JTB begin collaboration to launch new products using NDC
Singapore Airlines Press release: November 14, 2024 Singapore Airlines and JTB begin collaboration to launch new products using NDC
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https://prcdn.freetls.fastly.net/release_image/43096/86/43096-86-c484b003ba39d52873e7cb923c85813f-3508×2480.jpg Singapore Airlines (Japan branch office: Chiyoda-ku, Tokyo, Japan branch president: Sia Nam Kung) and JTB Co., Ltd. (head office: Shinagawa-ku, Tokyo, representative director and president executive officer: Eijiro Yamakita, hereinafter referred to as JTB) , we have begun collaboration to launch new products that appeal to customers using NDC[1]. As the first step in the collaboration, JTB will be the first travel agency with stores nationwide to launch JTBMySTYLE [2] Singapore, an overseas recruitment-type planned travel look using Singapore Airlines’ NDC. ■Background of collaboration Singapore Airlines launched the NDC program “KrisConnect” [3] in the Japanese market in December 2020 and is actively introducing it into the travel market, aiming to realize a ticket distribution that can flexibly respond to the diversifying needs of customers. We are promoting this. Additionally, through this program, we offer a variety of benefits compared to traditional distribution, including lower fares, detailed seat selection and ancillary service arrangements, and reduced fees associated with ticket purchases. JTB has been launching Look JTBMySTYLE since October 2021 as a variable price travel product that meets customers’ detailed needs, which cannot be achieved with fixed price tour pamphlets. We offer a wide range of products in Singapore and other countries around the world. Both companies are working to provide products and services that are focused on customers’ “travel purposes and needs,” and the high affinity between Singapore Airlines’ NDC and JTB’s Look JTBMySTYLE concept allows us to meet even more customer needs. We have decided to collaborate with the aim of responding to your needs. ■Overview of new products Look JTBMySTYLE will be launching new products that utilize Singapore Airlines’ NDC. Release date: Monday, November 18, 2024 Setting date: From Wednesday, January 15, 2025 to Saturday, May 31, 2025 Target area: Singapore Product Name: Look JTBMySTYLE Spring Special Singapore ■Future developments Through this collaboration, Singapore Airlines and JTB will continue to provide high-quality travel products and services that meet the needs of customers, while also meeting their needs in terms of price, thereby improving customer satisfaction with overseas travel. We aim to further stimulate demand in the overseas travel market. In addition, we plan to release additional products that utilize Singapore Airlines’ NDC in courses other than Look JTBMySTYLE Spring Special Singapore. About Singapore Airlines Singapore Airlines Group was established in 1947 as Malayan Airways Limited. The company name was later changed to Malaysia Airways Limited and then Malaysia Singapore Airlines (MSA). In 1972, MSA was split into Singapore Airlines and Malaysia Airlines. Initially, the airline operated a fleet of 10 aircraft to 22 cities in 18 countries, but has now grown into a global international airline group. Singapore Airlines is continually working to improve the three pillars of its brand: Service Excellence, Product Leadership, and Network Connectivity. Singapore Airlines is a member of Star Alliance. Singapore Airlines official website: https://www.singaporeair.com/ About JTB JTB’s business domain is “exchange creation business*,” and by leveraging its nationwide network and expanding the number of people interacting by creating various flows of people, logistics, and commerce, we help local communities and tourism businesses solve their problems. I am. We aim to connect people to people, people to places, and people to things, create new value, and bring about new innovation in the region with the power of digital and human. *”Exchange Creation Project” is a registered trademark of JTB Co., Ltd. JTB Corporate Site:
https://www.jtbcorp.jp/jp/ JTB homepage: https://www.jtb.co.jp/ [1] NDC (New Distribution Capability): A new airline ticket distribution standard recommended by IATA (International Air Transport
Association). [2] Look JTBMySTYLE: An overseas recruitment-type planned trip where customers can freely combine travel parts such as hotels, flights, and transfers to purchase a trip that matches their wishes. [3] KrisConnect: An initiative aimed at improving the overall customer experience by providing information and functions on Singapore Airlines’ digital platform that are easier to use for partners such as travel agencies.