Pendo.io Japan Co., Ltd.
Pendo Achieves Significant Customer Growth in Q3! Globally, more companies are adopting efficient product-driven growth strategies
Pendo.io Japan Co., Ltd. (Location: Shibuya-ku, Tokyo; Country Manager: Takayama) Kiyomitsu, hereinafter referred to as Pendo Japan, today announced highlights for the third quarter of 2022 (August 1 to October 31, 2022). Key achievements include an annual event, record-breaking attendance at Pendomonium, and growing interest in Pendo’s product-driven certification course
(https://www.productledcertified.com/get-started). , powerful new data analytics, in-app guidance, the launch of machine learning
capabilities, and continued customer and revenue growth. Today, more than 7,000 companies use Pendo to deliver better software experiences to 600 million people every month.
Todd Olson, Founder and CEO of Pendo, said:
“We are living in an era of decades of accelerated digitization. Especially in the current economic climate, more and more businesses are leveraging digital products to become more efficient. The most impactful and cost-effective time to improve is when the customer is using the product.
This quarter’s highlights:
Increased Revenue and Customer Base: Pendo’s third quarter growth was driven by existing customer growth, conversion from free to paid plans, and continued momentum in Asia Pacific. New customers include Airspace, Applied Sytems, BombBomb, Infragistics, National Grid, Office Ally, SentriLock, TextUs, Yellow Corporation and many more. New customers in the Asia-Pacific region include Australian Doctor Group, hipages Group, simPRO in Australia, Tokyu Community Co., Ltd. and freee Co., Ltd. in Japan.
Customers that have extended relationships with Pendo include AppsFlyer, Clarivate Analytics, PointClickCare Technologies, Servus Credit Union, and more.
Community: Pendo’s annual event, Pendomonium, gathers over 1,000 product and IT leaders in its Raleigh headquarters in a lively, festival-like atmosphere under the theme of “The Product-Led Experience.” I was. The second Pendomonium EMEA (Europe, Middle East and Africa region) was held in London on November 17, with more than 400 event registrants. Mind the Product’s annual conference, #MTPCon, was also held in London for the first time since 2019, bringing together more than 1,800 product stakeholders from 470 companies in 46 countries, with speeches by industry thought leaders.
Product-Driven Certification Course: Pendo continues to drive the product-driven movement and includes a “Product-Driven Certification Course” that teaches product managers and business leaders how to adopt product-driven strategies to drive growth. aroused strong interest early on. More than 17,000 people have enrolled in the course, which launched at the end of the second quarter, and thousands have already completed and been certified.
Pendo Adopt Momentum: Pendo was named a leader in leading research firm Forrester Research’s The Forrester New Wave(TM): Digital Adoption Platforms Q4, 2022 report. This is Forrester’s first report to assess the emerging market for digital adoption platforms. This award follows Pendo’s being named a ‘strong contender’ in the Digital Adoption category of the 2022 Everest Group’s PEAK Matrix. These two accolades come within a year of launching Pendo Adopt, a solution that enables digital workplace experiences that empower employees to achieve the business outcomes they desire. Pendo Adopt is now also available on the Salesforce AppExchange Marketplace.
Data Privacy: You can also refer to The Pendo Employee Data Privacy Pledge (https://www.pendo.io/privacy -pledge/ ) has been published. Product enhancements:
● Pendo Engage: Improved data explorer makes product data analysis more powerful.
rice field. Guide Orchestration enables product teams to develop in-app communication across applications.
allows you to manage your application strategy. Nested Segments can be used for targeting in-app guides.
You can include or exclude users and accounts, and share your knowledge of common segments within Pendo with your team.
, and customers can reduce their working hours.
● Pendo Adopt: SaaS Portfolio Insights allows the use of any application you provide to your employees.
You can view data and filter by office, team, and role. Cross-app behavioral analysis and
With id, companies can understand how employees work across multiple software and apps,
You can create and deploy easy-to-use demonstration guides to improve compliance with business processes. In addition, Guide I
With mpact, guides are narrowed down according to the implementation status of processes and workflows,
It is possible to visualize and track the impact over time.
● Pendo Simon: NPS Insights is equipped with Pendo Simon, a machine learning function of Pendo,
Machine learning is applied to survey responses, automatically identifying themes from a large amount of data,
You can use it for your strategy.
Appointment of Officers: We welcomed several new officers this term. Bret DiMarco has been appointed Chief Legal Officer, most recently serving as Executive Vice President, Chief Legal Officer and Corporate Secretary of Coherent.
Winner: Pendo won the 2022 Proddy Awards for User Adoption. Named Top Tool for Product Managers at the Product Marketing Alliance Awards. It has also won the Triangle Business Journal Fast 50 Award and is Comparably recognized as “Best Company Perks and Benefits” and “Best Company Compensation”. ) and was also ranked in the “Best Company Happiness” list.
■ About Pendo
Pendo’s mission is to “improve the world’s product experience with software,” and provides a product platform that brings software closer to user expectations. Founded in Raleigh, North Carolina in 2013, Pendo has seven offices around the world. It has over 2,600 client companies, including US-based Salesforce.com and US-based Trend Micro. Through community activities, events, podcasts and more, Pendo aims to support the success of digital leaders around the world. On November 1, 2020, a Japanese subsidiary was established as Pendo.io Japan Co., Ltd.
Official website: https://jp.pendo.io/about
Details about this release: