S-Pool Co., Ltd. Opened the BPO Center, the 19th base in Japan, in Hamada City, Shimane Prefecture

S-Pool Co., Ltd.
Opened the 19th BPO Center in Japan in Hamada City, Shimane Prefecture.
Our subsidiary, S-Pool Glocal Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo/President: Yusuke Sakuma/Hereinafter referred to as “S-Pool Glocal”), which provides wide-area administration BPO services, has concluded a location agreement with Shimane Prefecture and Hamada City. However, we are pleased to inform you that we have decided to open a shared BPO center that will be entrusted with the operations of multiple local governments adjacent to the city.
Purpose of opening the BPO Center
 S-Pool Glocal is developing shared BPO centers nationwide that consolidate and outsource the same operations from multiple local governments. The content of the work is wide-ranging, such as responding to inquiries about vaccines and supporting applications for My Number cards, and these efforts are promoting DX (digital transformation) of wide-area municipalities and efficient wide-area administrative outsourcing that transcends city boundaries. expected as a new form of Under these circumstances, the company announced on November 18 that it will conclude a location agreement with Shimane Prefecture and Hamada City and open a center, which will be the 19th base in Japan.

Overview of the new center
The newly established center will be a store in “youme Town Hamada” and plans to hire about 25 local people. At the center, in addition to the municipality smart counter “Minna no Su window”, we plan to undertake call center operations and online counters related to administrative services of surrounding municipalities such as Hamada City.
[Name] BPO Center Hamada
[Location] Youme Town Hamada 2nd Floor, 227-1 Minatomachi, Hamada City, Shimane Prefecture 697-0052
[Opening date] May 2023 (planned)
[Company website]
S-Pool Glocal Co., Ltd.
TEL: 03-6859-6563
E-mail: glocal-contact@spool.co.jp
HP: https://glocal.spool.co.jp/contact/
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