Bloom Act Co., Ltd.
Yasashii Te Co., Ltd., a home nursing care company, introduced the online customer service system “ROOMS” on the housekeeper matching site “O-tetsuKAJI”.
– Reliable housekeeper matching is realized online –
BloomAct Co., Ltd. (President: Shun Takano, Headquarters: Tsukuba City, Ibaraki Prefecture) and Yasashiite Co., Ltd. (President: Miki Katori, Headquarters: Meguro-ku, Tokyo) introduced the online customer service system “ROOMS”. We will let you know. Through the provision of ROOMS, we will contribute to the expansion of the use of the housekeeper matching site and the improvement of the brand.
Yasashii Te Co., Ltd., which develops nursing care business, operates a matching site “O-tetsuKAJI” that can easily connect users with housekeepers and maids. We propose housekeepers and helpers who can provide nursing care services to individual users. Since it is a service where people interact with each other, online interviews have been realized from the desire to give users a sense of security by being able to see their faces.
・The user does not need to install the application
・ You can easily link the calendar reservation function to your own site ・One-stop service from interview to conclusion of contract
These functions of “ROOMS” were highly evaluated.
Yasashii Te Co., Ltd. operates a fee-based employment placement business specializing in housekeepers, targeting three prefectures (Tokyo, Saitama, Chiba, Kanagawa) and Osaka. In August 2021, in order to respond to diversifying needs, we released “O-tetsuKAJI”, a site that matches housekeepers and maids. It is a service that allows you to find housekeepers and helpers that match your needs anytime, anywhere from your smartphone or tablet.
About “ROOMS”, an online business negotiation system for BtoC [Image 3
◆ ROOMS service site: https://rooms-online.jp/
“ROOMS” is a system dedicated to online customer service made in Japan. Unlike overseas web conferencing tools such as Zoom and Teams, it is equipped with a wealth of functions and hospitality elements specialized for the Japanese customer service scene.
No app download required. Connection can be started simply by sharing the URL or telling the other party the room number required for connection by phone, and business negotiations can be started with one click on various devices (computer, smartphone, tablet) anytime, anywhere. is possible. A function that publishes the availability of staff on the calendar and allows customers to make reservations is also standard equipment. Not only does it save you the hassle of adjusting schedules, but it also has functions for automatically sending connection URLs and automatically assigning staff in charge. It is also possible to create an original design room with the service name and logo of the introducing company, so it is a major feature that you can serve customers without breaking the world view of the developing brand.
Simultaneous connection to 4 sites/Business card handover/Desktop sharing/Presentation mode/Talk script/Handling of materials/Stealth memo/Voice automatic meeting minutes/Chat/File transmission/Automatic reminder mail/Outlook/Google calendar linkage/Background blur/Business talk history / Calendar linkage with HP / Reservation reception from customers / Assignment of person in charge / Replacement with company logo / Recording / Questionnaire / Smartphone / tablet compatible / Room key connection / Salesforce linkage / Access analysis tags (Google Analytics, Google Tag Manager) Setting function / direct call (immediate connection) function / facial expression/speech analysis function / simultaneous connection function for 10 sites using WebRTC technology (browser communication without an application) / real-time electronic contract function, etc.
All communications related to service provision are end-to-end encrypted (E2EE) with TLS 1.2, which is also used for bank
transactions and credit card payments, and in a compliant format. All servers that relay communications and store data are installed in Japan, and in addition to regular security risk checks by a
third-party organization, communications are monitored and protected 24 hours a day by a WAF (Web Application Firewall). We give top priority to security. In addition, IP address restrictions, two-factor authentication, and password periodic forced change functions can be added as options (free of charge), so it is possible to operate according to each company’s policy.
We have also acquired the international standard ISO27001 (ISMS certification) for information security, and we are conducting appropriate information management not only for the system but also as an operating company. It is a secure online business negotiation system that has passed the security screening of many major companies and financial institutions.
About BloomAct Inc.
“Bloom Act” is a company that focuses on the value of “time”, which is one of the management resources, and provides new solutions in corporate management. We believe that maximizing the potential and productivity of each individual will create a “new way of working” in the future, which will lead to corporate growth and a more prosperous society.
* “Time” = time, experience, opportunity, chance, future
We want to create a better future by creating new “time” for management. This is the slogan we put up with such thoughts.
[Outline of BloomAct Co., Ltd.]
● Company name: Bloom Act Co., Ltd.
● HP: https://www.bloomact.co.jp
●Established: July 2018
●Representative: Representative Director Takano Takano
● Capital: 50 million yen
● Headquarters: Tsukuba Mitsui Building, 1-6-1 Takezono, Tsukuba City, Ibaraki Prefecture
● Service: Business negotiation system B-Room for BtoB https://broom-online.jp/ BtoC customer service system ROOMS https://rooms-online.jp/ Documentary animation service SPOKES https://www.spokes-online.jp/ Electronic contract service REMOTE SIGN https://www.remotesign-online.jp Details about this release: