ZVC JAPAN Co., Ltd. Matsui Securities revamps the telephone environment to Zoom Phone, achieving significant cost reductions and strengthening DR measures

Matsui Securities revamps the telephone environment to Zoom Phone, achieving significant cost reductions and strengthening DR measures Significant reduction in maintenance work burden and initial cost to 1/10
Tokyo, Japan, November 21, 2022 – ZVC JAPAN Co., Ltd., the Japanese subsidiary of Zoom Video Communications, Inc. (Headquarters: San Jose, California, USA; CEO: Eric Yuan, hereinafter referred to as Zoom), will become Matsui Securities Co., Ltd. (Headquarters: : Chiyoda-ku, Tokyo, President and CEO: Satoshi Warida, hereinafter Matsui Securities) has introduced Zoom Phone, a cloud-based phone service, to inform you that it has renewed its in-house phone environment. Matsui Securities operates as an Internet-only securities company, and currently offers a wide range of valuable products and services for individual investors. The company, which is promoting various initiatives in line with the times, has renewed its telephone environment as part of its recent digitalization efforts.
When replacing an on-premises PBX with high maintenance and management costs with a new cloud PBX, it is necessary to meet the high security requirements unique to financial institutions and DR (Disaster Recovery) in the event of a large-scale disaster. ) “Zoom Phone” was the solution that was selected based on the conditions such as being able to strengthen countermeasures.
■ Background and decisive factor for replacing the in-house telephone environment
In addition to reducing equipment management costs, the number of employees teleworking due to the corona crisis has increased, and the need for a function that allows call recording from smartphones has increased. has emerged as a new problem. In response to these requests, we adopted a cloud-based call center system ahead of the rest of the process of replacing Zoom Phone as a cloud PBX. The introduction of Zoom Phone, a cloud PBX, has greatly reduced the maintenance and management burden of hardware such as rack-type servers, and has succeeded in significantly reducing the burden of equipment maintenance and management.
Security was an important consideration as a financial institution when implementing a cloud PBX. In preparation for the introduction of Zoom Phone, Matsui Securities has created detailed confirmation items based on the FISC safety standards, which are guidelines for building financial information systems, and has confirmed that Zoom Phone meets the company’s security requirements. I went.
Mr. Osamu Komuro, IT promotion manager of the company, said, “In addition to providing the solution, we were able to introduce it smoothly because they cooperated with the detailed security checks unique to financial institutions.” increase.
In terms of DR measures, we have data centers in both the Tokyo metropolitan area and the Kansai region, so even in the event of a large-scale disaster in the Tokyo metropolitan area, we have a complete DR system that will allow us to continue telephone-related operations smoothly. It is said that the fact that they were able to build this led to a sense of security.
Fuminori Saga, President of ZVC JAPAN Co., Ltd., said, “We are honored that Matsui Securities’ introduction of Zoom Phone has contributed to cost reductions and strengthened DR measures for the company. Going forward, financial institutions with strict security requirements will We will sincerely support the introduction of this system in the future, and will do our best for Japanese companies to realize hybrid work styles for more customers.”
For more information, read the full customer story at the link below. https://explore.zoom.us/ja/customer_stories/matsui/
■ About Zoom
Whether it’s sharing ideas or connecting with people, Zoom will help you shape the future as much as your imagination allows. Zoom is the only seamless platform built around video and has led innovation to date. Zoom is an easy-to-use and secure tool for individuals, small businesses and large enterprises alike. Founded in 2011, Zoom Video Communications, Inc. is a publicly traded company listed on the NASDAQ (ticker symbol: ZM) and headquartered in San Jose, California, USA. Learn more at zoom.com. You can also follow us on Twitter (@zoom). Details about this release:


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