Techtouch Co., Ltd.
Dai Nippon Printing introduces “Tech Touch” as a support tool for expense settlement DX
– Tech Touch supports the active use of SaaS to create value –
Techtouch Co., Ltd. (Headquarters: Minato-ku, Tokyo, CEO: Naka Inada, hereinafter referred to as our company), which develops and provides SaaS “Techtouch” that can create and display guides and navigations with no code, is Dai Nippon Printing Co., Ltd. We are pleased to announce that “Techtouch” has been adopted as a guide and navigation tool for the expense settlement system introduced by the company (Headquarters: Shinjuku-ku, Tokyo; President: Yoshinari Kitajima; hereinafter referred to as DNP).
・Dai Nippon Printing Co., Ltd.: https://www.dnp.co.jp/
■ Comment from Mr. Kazuyuki Miyamoto, General Manager, Information Systems Division, Dai Nippon Printing Co., Ltd.
Techtouch has a wealth of knowledge about expense settlement systems, and effective templates, such as displaying items with many inquiries and rejections based on other companies’ cases, were introduced in a short period of 3 months. is ready.
In addition, the data entry work by employees of the expense settlement system can be done quickly without fail, which can be expected to improve work efficiency and reduce work costs.
Furthermore, we recognized that the correct use of data would be a major weapon in promoting data-driven management. This achieves the original aim of “Expense Reimbursement DX”.
■ About Dai Nippon Printing Co., Ltd.
Founded in 1876. We are one of the world’s largest comprehensive printing companies, offering a wide range of products and services in a wide range of business fields, including publication printing, IC cards, packaging, building materials, industrial materials, and electronic materials.
Combining our unique printing and information strengths, we are working to deepen cooperation with many external partners to solve social issues and create new value that meets people’s expectations. ■About the no-code guide/navigation tool “Techtouch”
Techtouch is a no-code guide/navigation tool that can set up an input guide on any system on the web, and by correctly navigating to the goal, overwhelmingly reduces the man-hour burden of client support and internal inquiries. is.
Guided navigation that makes it possible to use the system reduces mistakes that occur due to not knowing how to enter data into the system, as well as tasks such as responding to various inquiries and double-checking. Many companies have introduced it as a new form of system education.
Among the companies that have introduced it, there are cases of large companies that have significantly reduced the man-hours involved in system utilization, such as a 33% reduction in the inquiry rate and a 79% reduction in the return rate. (*1)
Since its launch in 2019, it has been used by information system departments, human resources departments, and contact centers, mainly in major companies. It is also used as part of system utilization in the public sector.
Techtouch Co., Ltd. realizes a world where all users can master the system through real-time guide navigation displayed in the
easy-to-stumbling part of the system, and a society where no one is left behind by DX.
*1: Excerpt from introduction case: https://techtouch.jp/cases/mol/ * 2: We have a track record of demonstration experiments with Susono City, Shizuoka Prefecture:
-Example of navigation set with Tech Touch-
[Video 2: https://prtimes.jp/api/movieim.php?url=www.youtube.com/watch?v=ANlhdR2MJo4]
-List of “Tech Touch” introduction examples-
[Tech Touch Co., Ltd. Company Profile]
・ Company name: Tech Touch Co., Ltd.
・ Location: 5th floor, Shiodome City Center, 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo 105-7105
・Representative: Naka Inuda
・ Business description: Development and provision of the digital adoption platform “Techtouch”
・Company website: https://techtouch.jp/
* Proper nouns such as product names listed are trademarks or registered trademarks of each company.
■ Inquiries about news releases
-Inquiries about service introduction-
Techtouch Co., Ltd. Sales representative: Nishino
-Inquiry for coverage-
Techtouch Co., Ltd. Public Relations: Okuda
Details about this release: