WAKARU NET Co., Ltd.
What percentage of people regret switching to a cheap smartphone (SIM)? Questionnaire survey to 503 people about the actual situation We conducted a questionnaire survey on the degree of regret of switching cheap smartphones (SIM) to 503 randomly selected people.
WACARU NET Co., Ltd. (Headquarters: Hadano City, Kanagawa Prefecture, Representative Director: Daiki Kamata) surveyed 503 people about the degree of regret of switching cheap smartphones (SIM).
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[Survey summary]
6.8% of respondents regretted switching to a cheap smartphone (SIM) There is almost no difference in the percentage of regrets in Tokyo and other areas
More than 30% of people are dissatisfied with the communication speed and stability of cheap smartphones (SIM)
More than 90% of people are satisfied with the price of a cheap smartphone (SIM) More than 90% of those who have experienced changing cheap smartphones (SIM) answered that they can recommend cheap smartphones (SIM) *When quoting this information, please refer to the following page instead of this page.
https://wakaru-net.co.jp/cheap-sim-regret/
Questionnaire survey items this time
In this questionnaire, the following survey was conducted for 503 men and women in their teens to 70s.
Which cheap smartphone (SIM) are you using?
Percentage of people who regretted changing to a cheap smartphone (SIM) [By place of use] Percentage of people who regretted switching to a cheap smartphone (SIM)
Points of dissatisfaction with cheap smartphones (SIM)
Satisfied points of cheap smartphones (SIM)
Can you recommend it to people who are trying to switch to a cheap smartphone (SIM)?
■ Which cheap smartphone (SIM) are you using?
For those who cooperated in this survey, the results of conducting a questionnaire about which company’s cheap smartphone (SIM) are used are as follows.
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In this survey, Rakuten Mobile had the highest number of users at 25%. It seems that the cheap smartphone brands of the three major carriers, ahamo, povo, and LINEMO, do not have that much market share. ■ Percentage of people who regretted switching to a cheap smartphone (SIM) The results of a survey on the percentage of people who regretted switching to a cheap smartphone (SIM) are as follows.
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The percentage of those who answered that they did not regret switching to a cheap smartphone (SIM) was 80.7%, which exceeded 80%. Even if those who answered “I regret it” and “I regret it somewhat” are included, the negative opinion is only 6.8%.
■ [By place of use] Percentage of people who regretted switching to a cheap smartphone (SIM)
Next, we conducted a questionnaire survey on the percentage of people who regretted switching to a cheap smartphone (SIM) by location (in Tokyo or outside), and the results were as follows.
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Even if you look at the results by region in Tokyo and other areas, the percentage of people who regretted switching to a cheap smartphone (SIM) was almost the same.
Even though it is a cheap smartphone (SIM), most of them use major lines (docomo, au, Softbank), so it seems that there is almost no difference depending on the usage area.
■ Points of dissatisfaction with cheap smartphones (SIM)
The results of a questionnaire survey on what dissatisfaction with cheap smartphones (SIM) are as follows.
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The most common opinion was “I have no complaints”.
On the other hand, among the dissatisfied points, “communication speed (ease of connection)” was the most common, followed by “customer support” and “initial setting is difficult”.
People who are dissatisfied with the communication speed and stability of cheap smartphones (SIM) are 149 votes out of 503, so it seems that more than 30% are present.
In addition, there are a certain number of people who are dissatisfied with the lack of satisfactory support and the inability to ask the store clerk for initial settings, as many procedures for low-cost smartphones (SIM) are centered on the Internet. There seems to be ■ Satisfied points of cheap smartphones (SIM)
The results of a questionnaire survey on the points that cheap smartphones (SIM) are satisfied with are as follows.
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The majority of respondents said they were satisfied with the monthly fee, followed by call charges.
Looking at this result, it can be seen that most people are attracted to the low price of cheap smartphones (SIM).
■ Can you recommend it to people who are trying to switch to a cheap smartphone (SIM)?
Finally, can you recommend it to people who are trying to switch to a cheap smartphone (SIM)? The following results were obtained from the survey.
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When switching to a cheap smartphone (SIM), more than 90% of the responses were positive, including “somewhat recommended” and “highly recommended”.
Only 6.4% of negative opinions combined “not recommended at all” and “not recommended at all”.
[Summary]
A survey of the percentage of people who regretted switching to a cheap smartphone (SIM) this time revealed the following.
6.8% of respondents regretted switching to a cheap smartphone (SIM) There is almost no difference in the percentage of regrets in Tokyo and other areas
More than 30% of people are dissatisfied with the communication speed and stability of cheap smartphones (SIM)
More than 90% of people are satisfied with the price of a cheap smartphone (SIM) More than 90% of those who have experienced changing cheap smartphones (SIM) answered that they can recommend cheap smartphones (SIM) From the results of this survey, it seems unlikely that you will regret switching to a cheap smartphone (SIM).
However, the number of people who regretted switching to a cheap smartphone (SIM) is not zero, and there are a certain number of people who are dissatisfied with the communication speed and stability. If you want to focus on communication speed and stability, you may need to be careful when switching to a cheap smartphone (SIM). [Survey overview]
Research Subject: WAKARU NET
Survey method: Questionnaire on crowdsourcing site
Survey target: Conducted on 503 people enrolled in the crowdsourcing service Implementation period: November 16, 2022 to November 21, 2022 [Reference page when quoting]
When citing this information, please refer to the following page instead of this page.
https://wakaru-net.co.jp/cheap-sim-regret/
【Company Profile】
WAKARU NET Co., Ltd.
Representative Director: Taiki Kamada
Location: 1-5-25 Magarimatsu, Hadano City, Kanagawa Prefecture Established: June 2021
Business: Media management, data analysis
Website: https://wakaru-net.co.jp/
Details about this release:
https://prtimes.jp/main/html/rd/p/000000006.000082830.html