Cloudpick Japan Inc.
24H Cash Registerless Convenience Store Using Cloudpick’s Unmanned Digital Store Solution Introduced in the Hotel Industry
Introducing a completely unmanned store that does not require cash register settlement is the first initiative in Japan in the hotel industry. *1
Cloudpick Japan Co., Ltd. (Headquarters: Chuo-ku, Tokyo;
Representative Director: Yue-Tsu Lee; hereinafter “Cloudpick”) and LMCU Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; Representative Director: Satoshi Isozaki; hereinafter “LMCU”) jointly The “Tangram Smart Store (24H cash registerless convenience store)”, a completely unmanned store that utilizes digital store technology, is a group company of Tokyu Land Corporation (hereinafter “Tokyu Land”), Tokyu Resorts & Stays Co., Ltd. (hereinafter “Tokyu Resorts & We would like to inform you that it has been introduced from December 24, 2022 (Saturday) at the Hotel Tangram (hereinafter “Tangram”) operated by “Stay”).
In addition, in the past, Cloudpick’s unmanned digital store required a dedicated smartphone app to be downloaded. However, for the first time, you can now shop using LINE instead of using the dedicated app. *1 Research by LMCU Co., Ltd.
Click here for a trial video: https://www.youtube.com/watch?v=kSXKpJ6lsfQ ■ Introduction background and expected effects
In the past, staff were required to be present at all times during business hours, so after 20:00 and early in the morning, they were outside business hours. However, Tangram is a resort hotel with a ski resort, so it seems that many customers have said that they would like to use the shop even late at night or early in the morning. In order to solve these problems, we have decided to newly establish a cashierless completely unmanned store “Tangram Smart Store (24H cashierless convenience store)”.
As a result, we expect that it will be possible to use the store 24 hours a day and that we will be able to provide customers with a new purchasing experience that does not require the hassle of paying. In addition, by saving manpower and labor in the store, we expect to reduce operation costs and improve the productivity of store operations.
■ How to use
1. Read the QR code from “LINE” and register as a friend.
2. Register a credit card and issue a QR code for entering the store. 3. Hold the QR code for entering the store at the gate and enter the store. 4. After entering the store, pick up the product you want. (You can put it in your bag)
5. If you leave the gate as it is, the payment is completed. As described above, you can enjoy the shopping experience without any hassle from entering the store to leaving the store.
-LINE registration screen-
■ Store overview
Store name: Tangram Smart Store (24H cash registerless convenience store) Opening date: Saturday, December 24, 2022
Business hours: 24 hours (excluding closed days)
Location: Tangram Entrance Building 2F
■ Solution features and strengths
Cloudpick is a company that handles store DX solutions such as “walk-through type unmanned digital stores” with the mission of disruptive digital transformation of shopping experiences and real stores. Currently, we have more than 400 unmanned digital stores in 13 countries around the world, including Japan, the United States, Germany, Singapore, South Korea, and China, and have the world’s top record of store openings.
We use world-class AI, hardware and software developed by our in-house R&D team of IoT scientists and engineers, and store management know-how cultivated from an overwhelming track record of introduction, to develop products and consumer behavior. is recognized with high accuracy. In addition, we will create a futuristic shopping experience with strengths such as speedy automatic payment, introduction of larger stores, and higher system scalability, while realizing low-cost operation by unmanned and labor-saving stores. .
In addition, it is a digital store management platform that integrates real-time product shelf inventory management, advanced marketing functions that can analyze and apply purchase data and in-store flow lines, and smart content distribution functions such as digital signage installed in stores. By providing , we actively support store management, marketing, OMO operation, etc. after the solution is introduced. We will continue to support DX in the Japanese retail industry.
■Overview of Cloudpick Japan
Address: REGRARD NINGYOCHO 1F, 11-8 Nihonbashi Hisamatsucho, Chuo-ku, Tokyo Business description: System development such as software and hardware for unmanned and labor-saving stores, support for store installation and operation, and provision of services such as analysis
Representative Director: Lee Yue-chao
Official Twitter: https://twitter.com/Cloudpick_Japan
■ Inquiries regarding this matter
Cloudpick Japan Co., Ltd.
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