Databrain Co., Ltd.
AI classifies and analyzes questionnaire comments!
REPS: Repeat promotion system
AI automatically classifies and analyzes free comments in digitized questionnaires! Full use for countermeasures and business improvement It can also be used as a method to promote DX: Digitai Transformation
It is difficult to understand what needs to be improved specifically from charts and graphs that simply analyze customer feedback (questionnaire).
Free comments (free descriptions) in questionnaires can be analyzed by AI (artificial intelligence) developed by our company, which can be classified into “good”, “bad”, and “opinion requests”, so you can understand where to improve. It is important to repeat the PDCA circle (Plan Do Chek Action) and OODA circle (Observe Orient Decide Act) when you find specific improvements.
Why don’t you use it as a method to promote new product development and service improvement?
[Databrain Co., Ltd.]
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