en Japan “en Career Change” Survey of 10,000 People (January 2023) “Digital Salary” Survey

En Japan
“en Career Change” Survey of 10,000 People (January 2023) “Digital Salary” Fact-finding Survey
About half of respondents said they did not know about digital payroll. As a result, only about 20% of those who answered “I want to use it”.

No. 1 overall satisfaction (*) operated by en Japan Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo, President: Koji Suzuki) Japan’s largest comprehensive recruitment site “en career change”
(https://employment. en-japan.com/), we conducted a survey of users about “digital salary” and received responses from 12,171 people. Below is an overview.
* 2018-2022 Oricon Customer Satisfaction Survey “Job Change Site” Ranking No. 1 overall (https://career.oricon.co.jp/rank-job-change/) [Image 1

Survey results Overview
★ More than half answered that they did not know about digital payroll. ★ Approximately 20% of those who want to use digital payroll. While there are voices that appreciate the convenience, there are also concerns about regional differences in the number of stores that accept digital payments and communication failures.
Survey results details
1: More than half answered “I don’t know” about digital payroll. (Figures 1 and 2)
When asked, “Do you know the contents of the ‘digital salary’ that allows you to receive your salary in digital money such as ‘〇〇 Pay’ is expected to be lifted from next year?” 48% of respondents (I know the contents well: 6%, I know the outline: 42%), and 52% answered “I don’t know.”
[Figure 1] The ban on “digital salary”, which allows you to receive your salary in digital money such as “〇〇 Pay”, is expected to be lifted from next year, but do you know the details?
[Image 2

[Figure 2] The ban on “digital salary”, which allows you to receive your salary in digital money such as “〇〇 Pay”, is expected to be lifted from next year, but do you know the details? (By age group) [Image 3

2: About 20% of those who want to use digital salary. While there are voices that appreciate the convenience, there are also concerns about regional differences in the number of stores that accept digital payments and communication failures. (Fig.3, 4)
When asked, “If the ban on digital payroll, which has merits such as eliminating the need to charge from your payroll account to ‘XX Pay’ and reducing commissions, is lifted, would you like to use it?” Only 19% of respondents answered (very much want to use: 4%, want to use: 15%).
We will also provide specific reasons for each answer.
[Figure 3] Would you like to use “Digital Payroll” when the ban on “Digital Payroll”, which has merits such as eliminating the need to charge “XX Pay” from your salary account and reducing fees, is lifted? [Image 4

[Figure 4] Would you like to use “Digital Payroll” when the ban on “Digital Payroll”, which has merits such as eliminating the need to charge “XX Pay” from your salary account and reducing fees, is lifted? (By age group)
[Image 5

Q. Please tell me the specific reason.
Those who answered “I really want to use” or “I want to use” ・If it is possible to handle rent etc., I would be very grateful for the simplification of procedures through digitalization. Monthly money procedures and account transfers are very stressful. (27 years old / male)
・I feel that electronic money is very convenient, but I think it would be better if the ratio of cash transfer and electronic money is separated. (32 years old/female)
・Sometimes you can’t go to the bank during business hours, so you often have to pay a fee and withdraw at a convenience store. (33 years old / female)
・In the current situation where prices are rising due to inflation and salaries are not rising, it is highly useful to be able to eliminate unnecessary costs such as labor and fees. (35 years old / male) ・As opportunities to use electronic money are increasing, I think it would be good to be able to save the trouble of recharging by myself. (36 years old/female)
・Because you can go shopping with just a smartphone without having a wallet. (38 years old/female)
・Since I mainly live by cashless payment, I feel that digital salary is more convenient. (39 years old / male)
Those who answered “I don’t want to use it very much” or “I don’t want to use it”
・In rural areas, there are many stores that accept cash only. (26 years old / male)
・In a country with so many natural disasters, I am concerned about people sticking to digital technology that becomes completely unusable during power outages. I think that electronic money payments on the Internet are convenient, but I’m worried that paying at local supermarkets, which are individually handled, will be troublesome and costly. I think that credit cards and internet banks are fully capable of fulfilling this role. I’m worried about digital management of what I bought. (29 years old/female)
・I feel that property management will be troublesome. There is no interest on deposits with electronic money. Not all stores accept electronic money, and above all, we want the reassurance of being able to withdraw cash at any time with just one card. I feel that it is an inconvenient point of electronic money that it depends on the power supply of the smartphone. (29 years old / male)
・There are still a limited number of stores in Japan that can be used. In addition, the electronic money recommended by the stores where it can be used is different, so the point award rate is different, so I would like to use it according to each. (32 years old/female) ・It would be nice if digital salaries could be converted into cash, but if that is not possible, I feel that cash is better. (34 years old/female)
・Since the law is not developed, relatives other than the person cannot withdraw. If the person suddenly becomes seriously ill, they will not be able to withdraw money unless they know their mobile phone, PC, or bank PIN. If it’s a bank passbook, you can somehow withdraw. I don’t think it will be possible to use it with peace of mind until the law is enacted. (45 years old / male)
・When considering savings such as deposits and asset management, the situation of corresponding financial institutions is unclear. Because there are concerns about compatibility with cash and security. (46 years old / male)
Those who answered “Don’t know” or “Other”
・A system that has just started is prone to bugs and problems, so I would like to see a certain amount of reviews before using it. (28 years old/female)
・I think that the history is recorded and it can be used as a household account book, but electronic systems have a low sense of losing money, so it is scary to overuse it. (31 years old/female) ・Because it is necessary to consider the wishes of the family. (32 years old / male)
・ Considering the age of the current manager, it seems unlikely that it will be introduced. (34 years old / male)
・Since I use cashless payment, I feel that there are advantages if there is no charge and there is no charge, but I am worried that the disadvantages when I lose my smartphone will be completely
transferred. (45 years old/female)
・It was the first time I heard that the transfer fee to the salary account would be reduced. If there is a big advantage for the company, I would like to consider using it. (47 years old / male)
・Actually, I don’t really agree with it, but I think if the company goes that way, it will comply. (49 years old / female)
[Survey overview]
■Survey method: Internet questionnaire
■ Survey target: Users who use “en Career Change”
(https://employment.en-japan.com/)
■ Survey period: November 28-December 25, 2022
■Number of valid responses: 12,171
This is the standard. “en Tenshoku”, a job information site with No. 1 overall satisfaction
https://employment.en-japan.com/
[Image 6

With over 10 million members, it is Japan’s largest comprehensive recruitment site. The person in charge of en interviewed the recruiting company and honestly described the good points and the bad points. In addition, by providing multifaceted information such as word-of-mouth communication from current and former employees, and comments from the person in charge of the company, we support “meetings between people and companies” without mismatches.
* 2018-2022 Oricon Customer Satisfaction Survey “Job Change Site” Ranking No. 1 overall (https://career.oricon.co.jp/rank-job-change/) ==============================
◆ Inquiries regarding this matter
en Japan Co., Ltd.
Public Relations: Shimizu, Takada, Saito
Phone: 03-3342-6590
E-MAIL: en-press@en-japan.com
◆ About en-Japan Co., Ltd.
Company name: en Japan Co., Ltd.
URL: https://corp.en-japan.com/
Operating site:
【Job Information】
En Career Change: https://employment.en-japan.com/
Enagent: https://enagent.com/
Middle job change: https://mid-tenshoku.com/
AMBI: https://en-ambi.com/
Engineer Hub: https://eh-career.com/
En dispatch: https://haken.en-japan.com/
En Women’s Work: https://women.en-japan.com/
Enbyte: https://hb.en-japan.com/
Engage: https://en-gage.net/user/
[Activity support service after joining the company]
Encouragement: http://en-college.en-japan.com/
HR OnBoard: https://on-board.io/
[Aptitude Test/Aptitude Diagnosis]
3E test: http://jinji-test.en-japan.com/
Talent Analytics: https://talentanalytics.io/
Chemistry: https://teamtest-chemistry.com/
[Recruitment support tool with the largest number of companies using it in Japan]
engage: https://en-gage.net/
[Online reference check service]
ASHIATO: https://ashiatohr.com/
[Information site]
Lighthouse: https://en-hyouban.com/
Career Hack: http://careerhack.en-japan.com/
Human Resources Mikata: https://partners.en-japan.com/
en career change dictionary: https://employment.en-japan.com/tenshoku-daijiten/ ==============================
Details about this release:
https://prtimes.jp/main/html/rd/p/000000612.000000725.html

MAIL:cr@prtimes.co.jp

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