Fujitsu Japan Limited Keikyu EX Hotel Sapporo launches a new reception service that enables completely non-contact and non-face-to-face check-in to check-out

(Since this is a joint announcement with Keikyu EX Inn Co., Ltd., information may overlap, so please understand.)
Fujitsu Limited
Keikyu EX Hotel Sapporo launches a new reception service that enables completely non-contact and non-face-to-face check-in to check-out
(This press release was issued by Fujitsu Japan Ltd.)
Keikyu EX Inn Co., Ltd. (Note 1) (hereinafter referred to as Keikyu EX Inn) has secured a high level of safety through non-contact and non-face-to-face contact required in the new normal era, and against the background of expanding workation demand. FUJITSU Enterprise Application GLOVIA smart Hotel SaaS No-Touch Stay Service Option by Fujitsu Japan Limited (Note 2) (hereafter, Fujitsu Japan) enables further improvements in convenience through smart and speedy check-in and check-out. ” (hereafter referred to as “no-touch stay service”) will start operation at “Keikyu EX Hotel Sapporo” from January 25th. With this service, users can confirm reservations and enter guest information in advance on LINE, eliminating the need to fill in the guest list that was previously required at the front desk at check-in. In addition, you can receive your room key simply by holding the reservation QR code displayed on LINE over the self-pre-check-in machine newly installed at the front desk, and you can also return it with the self-pre-check-in machine, so you can check in and check out. All can be completed contactless and non-face-to-face.
In the future, the two companies will expand the number of stores in the Keikyu EX Inn Hotel Group that have introduced this service, realize safe, secure, and speedy reception operations, and improve hospitality through heartfelt, high-quality service, and meet the needs of each individual. We will provide a new hotel stay according to your needs.
[Background]
Against the backdrop of the rapid spread of telework, the domestic workcation market is expected to expand to 100 billion yen (Note 3) in fiscal 2023, and the use of accommodation facilities has also diversified in recent years. Keikyu EX Inn, which operates a hotel chain centered around the Keikyu line, which has convenient access to Haneda Airport, has implemented smart reception operations to improve safety and convenience and allow users to spend a meaningful time. We are actively promoting “Keikyu EX Hotel Sapporo”, which opened in June 2022 as the first store in Hokkaido, has introduced cashless payment and installed self-check-in machines since its opening, and
furthermore, Fujitsu Japan’s “No Touch Stay Service”. , By linking the self-advance check-in machine of OMRON SOCIAL SOLUTIONS Co., Ltd. (Note 4), which will be additionally introduced this time, we will start operation of a new reception service that can be completely contactless and non-face-to-face from check-in to check-out. increase. [Image 1

Fig. 1. “Keikyu EX Hotel Sapporo” where complete non-contact and non-face-to-face check-in and check-out are possible
[Features of the new reception service]
1. Completely contactless and non-face-to-face, from check-in to check-out, safety and convenience are further improved.
In the conventional check-in, it was necessary to fill in the guest list at the front desk, but with the new service, it is possible to enter guest information in advance on LINE, so it will be displayed on LINE when you arrive at the hotel. You can complete check-in and receive your room key simply by reading the reservation QR code into the newly installed self-advance check-in machine. In addition, you can check out by returning the room key to the self-advance check-in machine, so you can check in and check out completely contactless and non-face-to-face. As a result, users can use the hotel with peace of mind in terms of measures against infectious diseases such as the new coronavirus and influenza. Services such as check-in are available. [Image 2

     Figure 2. Image of the QR code displayed on LINE
      Figure 3. Self-advance check-in machine to be newly installed 2. Hotel reception operations can be made more efficient, and high-quality hotel services can be provided with fewer staff. Due to the spread of the new coronavirus, the hotel industry is facing a decline in sales due to a decrease in the number of guests. With the introduction of the new reception service, it is possible to improve the efficiency of reception operations, reducing the work load on employees, and the labor-saving labor-saving lobby where users can freely spend their time in working spaces, galleries, etc., according to their needs. We will contribute to the improvement of hotel hospitality and user satisfaction by using it for space production, information that conveys the charm of Hokkaido, and front desk services that support a comfortable stay in the guest room.
[Outline of the new reception service]
・Start date and time: January 25, 2023 (Wednesday) from check-in ・Introduced store: Keikyu EX Hotel Sapporo (Location: 4-2-6 Kita-6-jo Nishi, Kita-ku, Sapporo-shi, Hokkaido)
・Introduction service: No-touch stay service
・Installed equipment: 1 self-advance check-in machine (hotel automatic check-in machine self-check-in terminal Sumare)
[About Trademarks]
Proper nouns such as product names listed are trademarks or registered trademarks of their respective companies.
[Comment]
(Note 1) Keikyu EX Inn Co., Ltd.: Head office: Yokohama City, Kanagawa Prefecture; President: Motohiro Somezaki.
(Note 2) Fujitsu Japan Ltd.: Headquarters: Minato-ku, Tokyo; President: Hiroyuki Sunada.
(Note 3) The domestic workcation market is expected to reach 100 billion yen in 2023:
Source: Yano Research Institute Ltd. “Workation Market Survey (2022)” (announced September 14, 2022).
(Note 4) OMRON SOCIAL SOLUTIONS Co., Ltd.: Minato-ku, Tokyo, President and CEO Toshio Hosoi.
【 Related Links 】
・FUJITSU Enterprise Application GLOVIA smart Hotel
 https://www.fujitsu.com/jp/group/fjj/services/application-services/enterprise-applications/glovia/glovia-smart/hotel/hotel/ ・Keikyu EX Hotel Sapporo
 https://www.keikyu-exhotel.jp/hotel/sapporo/
・Hotel automatic check-in machine Self-check-in terminal Sumare  https://socialsolution.omron.com/jp/ja/products_service/automation/smare/ ≪ Inquiries regarding this matter ≫
Keikyu EX Inn Co., Ltd. Operation Department Public Relations Manager TEL: 045-307-3873 (reception hours/weekdays 9:00-18:00)
Fujitsu Japan Customer Center TEL: 0120-835-554
Reception hours: 9:00 to 12:00, 13:00 to 17:30 (excluding Saturdays, Sundays, holidays and other company-designated holidays)
Inquiry form
https://form.global.fujitsu.com/l/64122/2022-06-13/h9w54s
The product prices, specifications, service details, etc. described in the press release are current as of the date of the announcement. Subject to change without notice. Please note.
Details about this release:
https://prtimes.jp/main/html/rd/p/000000095.000093942.html

MAIL:cr@prtimes.co.jp

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