SBI Securities Co., Ltd.
“NTT Com Online NPS(R) Benchmark Survey 2022” Announcement of winning first place in the Internet securities category
-No. 1 online securities company recommended to friends, colleagues and family-
SBI SECURITIES Co., Ltd. (Headquarters: Minato-ku, Tokyo, President: Masato Takamura, hereinafter “the Company”) announced that on December 22, 2022 (Thursday), NTT Com Online Marketing Solutions Co., Ltd. (Headquarters: Tokyo) Shinagawa-ku, Tokyo, President: Yoshie Tsukamoto, hereinafter referred to as “NTT Com Online”) announced that it won first place in the Internet securities category in the “NTT Com Online NPS(R) Benchmark Survey 2022”.
NPS(R)* is an abbreviation of “Net Promoter Score”, and is an index that measures customer loyalty by quantifying “how much attachment and trust a company or brand has”. It is evaluated on an 11-point scale from 0 to 10 based on the question, “How likely are you to recommend this company (product/service/brand) to a friend or colleague?” NTT Com Online conducts industry-specific NPS(R) benchmark surveys based on the research method of NICE Satmetrix, which jointly developed the NPS(R) index, and awards the industry leader and top-ranked company. increase.
In this survey, our company was highly evaluated for “abundance and attractiveness of products handled” and “good balance between fees and service (cost performance)”, and was ranked No. 1 in NPS (R) among online securities.
Based on our management philosophy of “customer-centricity”, we will continue to strive to provide “the industry’s highest level of service at the lowest level of fees in the industry”.
*Net Promoter(R) and NPS(R) are registered trademarks of Bain & Company, Fred Reichheld, and Satometrics Systems (currently NICE Systems, Inc).
-NPS(R) Benchmark Survey 2022 Internet Securities Division Survey Overview- Companies surveyed: (Alphabetical order, Japanese syllabary order) au Kabucom Securities, GMO Click Securities, SBI Securities, Matsui Securities, Monex Securities, Rakuten Securities
Survey method: Private Internet questionnaire by NTT Com Research Survey period: From November 7, 2022 to November 14, 2022
Number of valid respondents: 2,621
Survey target: Among Internet research monitors, Internet securities companies that are surveyed companies
Persons with trading experience within the past year
Respondent attributes: [Gender] Male: 74.2%, Female: 25.8%
[Age] Under 20s: 6.5%, 30s: 18.0%, 40s: 27.4%, 50s: 21.9%, 60s and over: 26.2% URL: https://www.nttcoms.com/service/nps/report/net-sec/
-Indications related to the Financial Instruments and Exchange Act- Trade name, etc.: SBI Securities Co., Ltd. Financial Instruments Business Operator
Registration number: Director of the Kanto Local Finance Bureau (Kinsho) No. 44 Member associations: Japan Securities Dealers Association, Financial Futures Association, General Incorporated Association Type II Financial Instruments Firms Association,
Japan STO Association
-About Fees and Risk Information-
There are no account opening and management fees for SBI SECURITIES comprehensive securities accounts.
When investing in products handled by SBI SECURITIES, you may be required to pay a prescribed fee and necessary expenses for each product. In addition, there is a risk of loss due to price
fluctuations for each product (margin trading, futures and options trading, foreign exchange margin trading, exchange CFD (Click Kabu 365)) may result in losses exceeding ). Fees, etc. and risks to be borne when investing in each product, etc., differ for each product. etc.
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