ZETA Co., Ltd.
ZETA SEARCH, an e-commerce product search and on-site search engine, has been introduced to ANA Mall operated by ANA X Co., Ltd.
We support ANA X’s efforts to speed up and improve the convenience of site searches.
ZETA Co., Ltd. (head office: Setagaya-ku, Tokyo, hereinafter referred to as ZETA), a leading company in commerce and CX that develops and sells EC product search, reviews, hashtags, and OMO solutions, is ANA X Co., Ltd. (head office: Chuo-ku, Tokyo). , hereinafter referred to as ANA X) has introduced the EC product search and site search engine “ZETA SEARCH” at the official EC mall “ANA Mall”.
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[Official EC mall “ANA Mall” operated by ANA X]
https://anamall.ana.co.jp
The ANA Group will leverage the strengths of the ANA Group, which has both digital and physical solutions, to realize a world where miles can be used to live (*1), in which miles are used in everyday life as well as the “extraordinary” such as air travel and travel. We are working to provide mileage services that suit the lifestyle of our customers.
“ANA Mall” is an e-commerce mall operated by the ANA Group, which has approximately 38 million mileage club members.In addition to directly managed stores, there are many leading domestic shops, and a wide variety of products such as food, home appliances, and furniture. doing.
In conjunction with the grand opening of ANA Mall, ZETA SEARCH, an EC product search and on-site search engine, has been adopted to speed up searches and improve convenience.
Prevent users from leaving the site
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It also helps correct input errors when searching, displays similar keyword candidates, and prevents users from leaving the site when they cannot find the relevant product.
Action mitigation with “facet counting”
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By displaying the number of filtered items, it is possible to reach the target product with a small number of actions, supporting the improvement of UX.
(*1) About “a world where you can live with miles”
https://www.anahd.co.jp/group/pr/202103/20210326-4.html
The ZETA CX series includes the EC product search/in-site search engine ZETA SEARCH, the review/word-of-mouth Q&A engine ZETA VOICE, the hashtag utilization engine ZETA HASHTAG, and the OMO/DX solution ZETA CLICK. With seven lineups, we will realize an even better purchasing experience with advanced data analysis and matching technology.
ZETA will continue to provide useful services and introduce their effects to users and EC site operators.