Almark
Demonstration exhibition schedule for remote support inkjet printer used for date printing in the manufacturing industry released
Eliminate stress at the manufacturing site with “cloud monitoring + professional engineers”. We will be exhibiting and demonstrating industrial inkjet printers that can even be remotely controlled.
[Image 1
Printing by industrial inkjet printer
[Image 2
ProSupport Remote Control
Industrial inkjet printers that print dates, expiration dates, and lot numbers in the manufacturing industry have traditionally required on-site setting changes and adjustments.
The cloud-based IoT model “Links 8900 Printer Net” + “Pro Support” provided by Almark uploads device information to the secure cloud in real time via the network. The latest information can be accessed from a web browser. The printer status can be shared between users and the company.
With “Pro Support,” the company’s technicians who are familiar with the field monitor the status of the printer and operate it remotely according to the customer’s request. Active technicians provide quick and accurate responses to solve problems faced by users in the shortest possible time.
Users who are actually using the service say that they were able to shorten the setup change time by using remote support.
https://www.almarq.co.jp/customers-voice/01/
The standard service of “Pro Support” includes rudimentary support such as changing the printing content and setting when changing the speed. At the top level, the helpdesk will review the customer’s printer logs and notify them of any errors leading to outages. Prevent troubles by providing guidance or remote operation according to the content.
Starting with the 11th Cosmetic Industry Technology Exhibition (CITE JAPAN 2023) in May, the product demonstration exhibition has already been exhibited seven times in various places such as the 33rd West Japan Food Industry Creative Exhibition ’23, FOOMA JAPAN 2023, Sapporo Pack, etc. is deciding
[Exhibition details]
https://www.almarq.co.jp/news/exhibition/2023/exhibition2023/ 【Product details】
https://www.almarq.co.jp/products/inkjet-printer/linx8900/
https://www.almarq.co.jp/products/solution/pro_support/
[Inquiries from the press regarding this matter]
Almark Co., Ltd. Marketing Department Midori Nishikawa
Phone: 06-6369-2711 Email: info@almarq.co.jp FAX: 06-6369-1298
Details about this release:
https://prtimes.jp/main/html/rd/p/000000007.000051902.html
MAIL:cr@prtimes.co.jp