Surfvote vote count result “Should the government actively reflect the opinions of SNS?”
At 48%, the most common response is that “the opinions of SNS should be actively collected and reflected in policies,” but it is necessary to collect opinions in a fair and just manner while picking up small voices.
Polimill Co., Ltd. (Polymill, Headquarters: Minato-ku, Tokyo, CEO: Eri Yokota, hereinafter Polimill), an ICT startup that supports the discovery and resolution of social issues with SNS and technology, will start 2022 on the SNS [Surfvote] operated by our company. During the period from December 27, 2020 to March 31, 2023, we solicited opinions on the theme “Should the government actively reflect the opinions of SNS?”
With the spread of SNS, anyone can easily send messages, and SNS has become one of the tools that move society, such as using SNS hashtags to spread opinions and call for demonstrations. While the use of SNS opinions can pick up a lot of young people’s voices, there is also the aspect that extreme opinions that are easily spread are seen as “loud voices” on SNS. Against this background, Professor Shinichi , Associate Professor at the Center for Global Communication at the International University of Japan and author of “Social Media Dismantling Complete Book”, asked the question, “Should the government actively reflect the opinions of SNS?” We published an issue and solicited opinions.
◆ Voting details/results
Issue: “Should the government actively reflect the opinions of SNS?” https://surfvote.com/issues/ycmnstgb3r
Voting period: December 27, 2022 to March 31, 2023
Number of valid votes: 77 votes (total 100%)
Options: 1. Actively collect opinions from SNS and reflect them in policy 2. Opinions on SNS should only be used as a reference, and public opinion should be collected mainly by other means
3. SNS opinions should be basically ignored
5. I don’t know
[Actual voting results] ◆ Comments
(Some excerpts, no comments for “I don’t know” answers)
“We should actively collect opinions from SNS and reflect them in policy” 48% ・We should actively adopt the opinions of SNS, but instead of taking up the opinions of those who have loud voices on SNS, we should devise ways to fairly take up even the quiet voices on SNS. It is also necessary to consider the digital weak and those who have difficulty accessing
・The content is very suggestive when considering public opinion. So, isn’t it true that in the past (before SNS) public opinion was easier for people with loud voices, people who could express their
intentions, and people who could act? In digital (SNS), there is a possibility that even people with a low voice can deliver a loud voice with the weapon of “empathy”.
Considering this, I think that ensuring fairness and fairness on SNS will become an issue.
・Even if there is a “noisy minority phenomenon where some people’s voices seem louder”, certain countermeasures are possible if the phenomenon is known. I believe that the “small voices of some people” that could not be achieved will gain sympathy and have the potential to improve society so that no one is left behind.
39% of respondents said, “The opinions of SNS should be used only as a reference, and the public’s opinions should be collected mainly through other means.”
・There is a tendency for a noisy minority phenomenon to occur where some people’s voices appear louder, and there is a movement to spread opinions using this phenomenon.
・Starting on SNS depends on the algorithm of the company, and the loud voice is not necessarily the opinion of the majority. However, I think that it is good to pick up opinions that have gathered a certain degree of agreement and make them the subject of detailed
・One opinion expressed on SNS is not necessarily the opinion of one person. You can even manage multiple accounts to make the minority opinion appear to be the majority. Also, people who are active and interested and who like to act on the Internet will give their opinions, but it is difficult to get the opinions of those who are not, so I think that it should be kept to the reference level. (53 likes
“You should basically ignore SNS opinions” 8%
・In the end, SNS is called public opinion because it is easy for the government and mass media to collect opinions. Then, he looks puzzled by the difference between the election result and the reaction of SNS. So do the people. We should be aware that our opinions, which only want to satisfy the desire for approval, will never move the government, and are only used by countless intermediary organizations in between to push it up.
・Basically, you can ignore it, but if you use SNS correctly, you should actively reflect it!
・I feel that the current SNS and the devices that operate them are not paying attention to the deterioration of eyesight due to aging. Participation using various auxiliary functions is complicated and not realistic at present. It may be an extreme story, but it may be difficult to reflect the voices of those who have no choice but to drop out of SNS. Technological development may solve the problem, but I think it would be better to take into account the possibility that such a problem could become more prominent.
・The feeling that “either is fine”. The reason is that I feel that no reforms will occur to the current system whether it is actively reflected or not.
In this year’s voting, the comments about the adverse effects of minority opinions becoming “loud” and the consideration of devices for SNS users were highly evaluated. SNS makes it easy to express one’s intentions and sometimes has a big impact on society, but the hurdles to using SNS differ from person to person. As the word “digital divide” suggests, as the spread of the Internet accelerates, various ideas and considerations are required to achieve digitalization that leaves no one behind. We will compile the voting results and opinions in an unbiased manner and submit them to the relevant ministries and agencies.
◆What is Surfvote?
The SNS “Surfvote” provided by our company is a service that raises various issues in society and allows anyone to easily vote on their opinions. Surfvote allows you to vote for your opinion from multiple options for each theme (issue) called “issue”. You can also read and rate (like) other users’ comments.
Issues are published not only by our editorial department, but also with the cooperation of university professors and experts in various fields. Voting results are submitted and reported to relevant ministries and politicians as appropriate. https://surfvote.com/ ◆Polimill Co., Ltd.
Polimill Co., Ltd. is an ITC startup company that operates and provides a purpose-specific SNS [Surfvote].
Surfvote is a social issue-focused service that allows users to not only vote for themselves on any topic, but also listen to the opinions of others. The local government version of Surfvote is also being expanded to collaborate with local governments to promote the creation of livable cities by residents. We will use SNS and technology to create a society in which everyone can participate in rule-making and reform systems flexibly and speedily in line with changes in values and the evolution of technology. https://polimill.jp/
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