138% increase Rapid increase in the number of users of Pegasus, an Instagram support tool for building contractors

Trust Lead Co., Ltd.
[138% increase] The number of users of Pegasus, an Instagram support tool for building contractors, surged
The number of registered users surged after implementing a chatbot function in Instagram’s DM (direct message) function

Trust Lead Co., Ltd. (Representative Director: Kazuki Ejima
Headquarters/Hiroshima City, Hiroshima Prefecture), which promotes DX (digital transformation) to builders and supports attracting customers through Instagram, has launched an Instagram support tool for builders, “Pegasus ] The latest number of users has been released.
[Image 1: https://prtimes.jp/i/112845/8/resize/d112845-8-da54b1efacec60be60f1-0.png&s3=112845-8-4c364dadb78bb6361d64569331930897-1329×915.png] “Pegasus” started its service in July 2021, and introduced a chatbot as an automatic action function on February 1st of this year. After that, the number of users increased from 1,150 to 1,587 users in the three months until April 30, an increase rate of 138.0%.
The increase in user numbers is partly due to the ability to quickly and automatically respond to user inquiries and requests by embedding chatbots in Instagram’s DM function. Users will have a better customer support experience, with more efficient and faster replies compared to traditional manual responses. In addition, the chatbot operates 24 hours a day and can respond immediately when users have questions or doubts, which has improved convenience.
The introduction of DX in construction shops is becoming more difficult due to the diversity of prices and system types, but there are cases where the staff in the company is not dedicated and the analog rules after the introduction of DX tools are unclear. , there are many cases where the introduction of the DX tool itself is the goal. Trust Lead Co., Ltd. will continue to evolve the Instagram support tool “Pegasus” in order to solve these problems and resource shortages of construction companies.
[Image 2: https://prtimes.jp/i/112845/8/resize/d112845-8-44ac9bac87171d4ebd85-1.png&s3=112845-8-fa4275eecf3473bb43990f41ab54d081-650×450.png] ▼Pegasus History
July 2021 Instagram support tool “Pegasus” service started
February 1, 2023 Implementation of a chatbot that is an automatic action function
March 31, 2023 System corporate logo change
April 20, 2023 Questionnaire function implementation
April 30, 2023 Number of users increased by 138.0% in 3 months from February 1st
[Image 3: https://prtimes.jp/i/112845/8/resize/d112845-8-7bb3b6f6accda0f6c95a-2.png&s3=112845-8-b17e1eda23f8b0cbf44288cd357e8891-839×328.png] ▼Company Profile Company name: Trust Lead Co., Ltd. Head office location: 9-7 Hashimotocho, Naka-ku, Hiroshima-shi, Hiroshima Prefecture Building Hirojo 8F Tokyo branch office: 2-2-1 Kanda Nishikicho, Chiyoda-ku, Tokyo KANDA SQUARE 11F Representative director: Kazuki Ejima Business description: Web marketing system development Establishment: April 2021 HP:
https://trust-lead.com/?page_id=35▼ Business description Paid media cost-effectiveness, such as portal sites, mainly for the housing and construction industries Visualization / Consulting for reviewing advertising expenses / Construction of in-house media to attract customers using SNS / System development / Instagram analysis tool Pegasus / SNS operation / posting work agency / Website production / video production / Business profile measures (former Google My business) / WEB advertising planning and operation, etc. ▼ Contact for inquiries: Trust Lead Co., Ltd. https://trust-lead.com/contact Public Relations nao_hoshino@trust-lead.com
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