Ryobi Holdings Co., Ltd.
We aim to be the safest transportation company in Japan! Contest held simultaneously in Ryobi Group transportation department
“Safety comes first” Ahead of the Autumn National Traffic Safety Campaign 2023, a contest to compete in safety and service was held on Saturday, September 16, 2023 [Ryobi Group]
The Ryobi Group (Secretariat: Shimoishii, Kita-ku, Okayama City, Okayama Prefecture | Ryobi Holdings Co., Ltd.) will hold an event on September 16, 2023 (Ryobi Holdings Co., Ltd.) ahead of the “Autumn National Traffic Safety Campaign 2023” that will begin on September 21, 2023. Saturday), we held the 38th Ryobi Group SSP-UP Skills Contest. Okayama Momotaro Driving School (Fujisaki, Naka-ku, Okayama City) and Ryobi Transport Company Okayama Branch (Shinchiku Port, Naka-ku, Okayama City | Ryobi Holdings Co., Ltd. internal company) will be the main venues for trucks, forklifts, buses, taxis, railways, and passenger ships. This is a contest spanning eight categories: , maintenance, and administration.
[Image 1: https://prtimes.jp/i/52428/227/resize/d52428-227-3594dff819b96b6f51f4-9.jpg&s3=52428-227-fac5115a288d0f4c5e61c9720f073796-1024×492.jpg] The Ryobi Group SSP-UP Skills Contest has been held once a year since it was first held in 1983, with the aim of improving technical skills and fostering a culture of safety. This is the 38th tournament (the 2020 and 2021 tournaments were canceled due to the coronavirus pandemic), and 76 athletes from 15 transportation-related companies (including affiliated companies) of the Ryobi Group participated. The Ryobi Group aims to be the safest transportation company in Japan, with a strong sense of safety that “safety comes first.”
What is SSP-UP?
In order to acquire more advanced skills regarding S: Safety and Security, S: Service, and P: Productivity, make efforts and practice in your work, and UP: Improve. ) The entire Ryobi Group is involved in this campaign.
Event name: 38th Ryobi Group SSP-UP Skills Contest
Date and time: Saturday, September 16, 2023 Opening ceremony: 8:30~, Competition start: 9:30~
Venue: Okayama Momotaro Driving School (Fujisaki, Naka-ku, Okayama City), Ryobi Systems Fujisaki Center (Fujisaki, Naka-ku, Okayama City), Transport Okayama Branch (Shinchiku Port, Naka-ku, Okayama City), Shin-Okayama Port Pontoon (Newly Built, Naka-ku, Okayama City) Okayama Electric Tramway Kuwano Office (Kuwano, Naka Ward, Okayama City), Wakayama Electric Railway (Wakayama City, Wakayama Prefecture) Implementation departments: 8 departments each: buses, trucks, forklifts, taxis, railways, passenger ships, maintenance, and administration.
Number of participants: Approximately 300 people, including 76 players and spectators
Sponsored by: Ryobi Group SSP-UP Skills Contest Executive Committee Conference chairperson: Ryobi Group President Toshiyuki Matsuda (Ryobi Holdings Co., Ltd. President and Representative Director)
Tournament theme: Easy driving, easy words, easy customer service, hospitality Competition overview for each division
[Image 2: https://prtimes.jp/i/52428/227/resize/d52428-227-f54718205a69528d2e87-0.jpg&s3=52428-227-45c71749e2ac33de09ab9784a5d49b87-1024×768.jpg] A truck driving competition, a forklift inspection competition, and a combined truck/lift competition were held.
In the combined truck and forklift competition, participants will be judged on how drivers and lift operators respond to problems that occur, drawing on their practical experience.
[Image 3: https://prtimes.jp/i/52428/227/resize/d52428-227-fb9cdbc10a23d023a0cb-10.jpg&s3=52428-227-e9213fe35eb16c005d0c9eadbb6829dc-1024×576.jpg] Written exams, practical skills and hospitality competitions will be held. In the practical competition, we conducted “acute angle driving,” a difficult task that can only be done when obtaining a Class 2 driver’s license. In the hospitality competition, participants will be judged on their customer service and hospitality based on the nature of their duties in two categories: route bus and charter bus.
[Image 4: https://prtimes.jp/i/52428/227/resize/d52428-227-5c87a08a52f0e4d6462e-6.jpg&s3=52428-227-c4316f64be8ef28ced3f094a42c1b470-1479×1108.jpg] Conducted academic tests, safe driving and service hospitality competitions. When it comes to safe driving, we make sure that we are driving with safety first, focusing on checking actions and basic operations, and when it comes to customer service, we make sure that we provide hospitality that is in line with our management philosophy of “loyalty”, such as when greeting customers and when greeting them inside the train. We examine whether we are able to provide a full range of services.
[Image 5: https://prtimes.jp/i/52428/227/resize/d52428-227-35af581931a8dfb9b49c-8.jpg&s3=52428-227-2e93804a66c0de8610a045d705e873b9-960×770.jpg] A written exam, customer service role-playing, and a practical competition will be held.
In customer service role-playing, participants compete on their customer service skills by simulating a real-life scene inside a guest room. In the practical competition, a course line is determined on a nautical chart from the set departure and arrival points, and the voyage distance and time required are determined.
[Image 6: https://prtimes.jp/i/52428/227/resize/d52428-227-3f7bbbe50870cb1e72ab-8.jpg&s3=52428-227-e8169885a08d3fb2f25d862153995965-1109×827.jpg] Examining tire replacement work on large route buses.
Based on the fact that the number of wheel-falling accidents on large vehicles due to insufficient inspection and maintenance or maintenance errors is increasing nationwide, the competition was decided to focus on changing tires on large buses.
[Image 7: https://prtimes.jp/i/52428/227/resize/d52428-227-a440d51d5df84edebc73-10.jpg&s3=52428-227-2148c8fc9f9267b0c827c0e3d9adfc52-1024×768.jpg] Administrative employees from each company participated. In line with the theme of the contest, “Easy Driving, Easy Words, Easy Customer Service, Hospitality,” each athlete had five minutes to present based on their own presentation theme. The content, impact, speaking style, posture, etc. will be judged.
Divided into railway and track sections, practical and academic competitions were held respectively.
Practical skills competitions are held in advance, and the railway section conducts a test to assess what to do in the event of a breakdown or emergency, while the track section conducts a driving test in a commercial vehicle to assess driving skills and customer service attitude. A written exam will be held on the same day. Company Profile
Secretariat: 2-10-12 Shimoishii, Kita-ku, Okayama City, Okayama Prefecture, Ryobi Holdings Co., Ltd. Head Office
Representative: Ryobi Group Representative Mitsunobu Kojima
Main group companies: Ryobi Holdings Co., Ltd., Ryobi Systems Co., Ltd., Okayama Kotsu Co., Ltd., Wakayama Electric Railway Co., Ltd., Chugoku Bus Co., Ltd., etc.
Number of employees: Approximately 8,100 people
Consolidated sales: 160,639 million yen (FY2022)
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Ryobi Holdings Co., Ltd.