Hints to increase sales can be found in customer feedback! How to collect and utilize voices

https://academy.kutikomi.com/seminars/202312_asobica/?utm_source=pressrelease&utm_medium=prtimes&utm_campaign=202312_asobica Background of the seminar
In order to achieve sustainable growth in the store business, companies are required to consider how they can provide an experience that pleases customers. In order to improve the customer experience, it is extremely important to know “customer voices”, including reviews from customers who are currently visiting your site.
On the other hand, some of the people in charge of store management and sales promotion,
・I am collecting customer feedback, but I don’t know the key points for analysis and utilization.
・We aimed to create fans of the brand, but we were not successful in cultivating a community.
・Customer attraction measures to connect good customers to new customers are unclear
Isn’t there a lot of people who are worried about this?
Therefore, in this seminar, we will be holding a seminar with two companies that have supported many restaurants, from listed companies to restaurants in the city, with a focus on “loyal customers” who are attached to a company. We will fully share our unique data and know-how, from how to collect and analyze customer feedback, to how to use it, so we will be able to help those who are having trouble collecting and analyzing customer feedback, as well as those who are interested in cultivating loyal customers. Please feel free to join us!
Speakers
Daiki Hayashi (Manager, Marketing Department, Asobica Co., Ltd.) [Image 2

Joined mov in March 2022 after working in the human resources and IT industries. I have experience in a variety of jobs, including creating job advertisements, business planning, marketing, SEO measures, and content production. Currently, as the manager of mov Customer Success Co., Ltd., I provide overall marketing support, including proposing local SEO measures using word-of-mouth.com.
Event overview
Sponsored by: Asobica Co., Ltd., mov Co., Ltd.
Date and time: Tuesday, December 19, 2023, 14:00-15:00
Location: Online (Zoom)
Participation fee: Free
About Asobica / coorum
■ About coorum
“coorum” is a loyal customer platform that provides one-stop services from community management to customer analysis and realizes marketing and business strategies based on loyal customers.
In addition to improving customer loyalty through a community that creates continuous points of contact with customers, it is also possible to collect customer feedback and analyze customer insights, which helps customers in making business decisions such as marketing, PR, and product development. We support business growth by reflecting the voices and insights of customers.
coorum HP：
https://coorum.jp/
You’ll understand right away! Loyal customer platform “coorum” service introduction materials:
https://coorum.jp/document_requests/
■ About Asobica Co., Ltd.
Asobica’s mission is to “Color the world with playful enthusiasm,” and we operate a loyal customer platform called “coorum.” Asobica is trying to maximize the value of its business by changing its management style to be “customer-centric” in an era where it has become difficult to capture the hearts of consumers.
[Asobica Co., Ltd. Company Profile]
Company name: Asobica Co., Ltd.
Address: A-PLACE Gotanda Building 9F, 2-27-3 Nishigotanda,
Shinagawa-ku, Tokyo 141-0031
Representative: Representative Director and CEO Takaya Imada Company website: https://asobica.co.jp
Management media: https://coorum.jp/cxin/
“Mousou.com” converts review sites into “more” sales
[Image 4