Kagoshima City
Kagoshima City’s call center is expanding its business!
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Packline Co., Ltd., which operates a contracted call center for help desk services such as mail order and software, will expand its call center and further expand its business in order to respond to the increase in nursing care insurance billing software help desk operations. The location agreement signing ceremony was held as follows.
■Location agreement ceremony
Date: Thursday, November 29, 2020, 14:00-14:20
Place: Kagoshima City Hall reception room
Attendees: Company: Kenji Saito, Representative Director, Packline Co., Ltd. Packline Co., Ltd. Naoya Kubota Executive Officer Kagoshima City…Takao Shimotsuru Mayor
(Photo) Location agreement ceremony
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■Overview of Packline Co., Ltd.
Packline Co., Ltd. was established in May 2013 after the call center division was spun off from Japan Welfare Service Co., Ltd. The company handles mail-order orders for cosmetics and health foods, and also handles a wide variety of call center and help desk operations, including reception of Internet line providers, reception of domestic and international pocket WiFi rentals, and support for career changes in the restaurant industry and medical industry. This is a company entrusted with. In particular, in the nursing care insurance field, the extensive knowledge and track record cultivated at Nippon Fukushi Service Co., Ltd., which manufactured and sold medical and welfare equipment products prior to separation, was highly evaluated, and he has provided help desk services for nursing care insurance billing software to multiple companies. We are commissioned by.
This expansion of offices is due to the fact that the long-term care insurance system was significantly revised in FY2020, and inquiries about system and system revisions are expected to increase from long-term care offices that use long-term care insurance billing software. , we are expanding our office to increase the number of help desk operators. It is expected that this will greatly contribute to the city’s future industrial development and job creation.
■Overview of the expanded “Kagoshima 2nd Center”
(1) Location: 5th floor, Kawakita Building 13, 1-5 Gofukumachi, Kagoshima City (2) Office area: 228 square meters (69 tsubo)
(3) Start of operations (planned): December 2020
(4) Number of employees (planned): 34 employees (including 34 new hires) *5th year
(5) Business content: Inbound call center (nursing care insurance billing software help desk operations)
■Related URLs
https://pacline.co.jp/
■Contact information
Kagoshima City will do its best to support companies expanding into the information and communications industry, administrative processing centers/call centers, design/content creation, manufacturing, etc. ! [Contact information]
Kagoshima City Industry Creation Division Corporate Location Section 11-1 Yamashita-cho, Kagoshima City, Kagoshima Prefecture 892-8677 TEL: 099-216-1314
FAX: 099-216-1303
E-mail: yuuchi@city.kagoshima.lg.jp
Homepage: https://www.city.kagoshima.lg.jp/rich/index.html