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Home » Explore » Mizuho Bank, a company that introduced the visualization engine, received the “2023 CRM Best Practice Award” and “Ooshi Award”

Mizuho Bank, a company that introduced the visualization engine, received the “2023 CRM Best Practice Award” and “Ooshi Award”

Plus Alpha Consulting Co., Ltd.
Mizuho Bank, a company that introduced the visualization engine, received the “2023 CRM Best Practice Award” and “Ooshi Award” Supporting frameworks for collecting, analyzing, and utilizing diverse voices inside and outside the bank
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Mizuho Bank, Ltd. (Headquarters: Chiyoda-ku, Tokyo) has implemented the “Visualization Engine” provided by Plus Alpha Consulting Co., Ltd. (Headquarters: Minato-ku, Tokyo, President and Representative Director: Katsuya Mimuro, Securities code: 4071) (President: Katsuhiko Kato) has built a “framework for collecting, analyzing, and utilizing diverse voices inside and outside the bank,” and has strengthened VOC utilization activities across the organization. It was highly evaluated and received the “2023 CRM Best Practice Award” selected by the CRM Council, a general incorporated association, and the “Ooshi Award”, which is given only to companies, government agencies, and organizations that have performed outstanding activities.
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https://www.mizuhobank.co.jp/release/pdf/20231012release_jp.pdf Visualization Engine will continue to visualize customer experiences through analysis of all kinds of “customer voices” and support companies’ activities to improve their services.




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