kiwami Co., Ltd.
Avatar information counter installed at JR Tachikawa Station. We will solve any problems you may have at the station, such as the location of elevators and lockers.
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Kiwami Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo, Representative Director: Chihaya Mikamo, hereinafter referred to as kiwami), which develops various solutions using digital technology with the motto “Never forget playfulness,” is We will begin a demonstration experiment to install an information counter at JR Tachikawa Station using the “.
overview
We call customer service using virtual characters “xR Cast” and are developing 3D avatar video promotions, remote customer service, automatic reception, etc. for corporations. We have recently started a demonstration experiment at JR Tachikawa Station using the automated avatar customer service system “xR Cast Concierge” at the information counter inside the station.
At this information desk, your avatar will automatically answer any questions you may have at the station, such as the location of lockers and elevators, or the location of the platform, just by pressing a button. In addition, our counter also uses the company’s “xR Cast HoloPhone,”
If you have a question that cannot be resolved using a button or if you have more detailed questions, you can be connected to a specialist staff.
We provide speedy and smooth guidance while reducing the burden on the site and resolving staff shortages.
We have also introduced multilingual guidance, which is expected to provide even more convenient operation to meet inbound demand. [Image 1
Inquiries regarding this public relations/product explanation: kiwami Co., Ltd. Person in charge: Rie Suzuki
https://xr-cast.com/contact/
xr_sales@kiwaminet.com