LIFULL senior Co., Ltd.
Approximately 80% of people who used “telephone sales” to select a funeral disposal company experienced trouble! More than 1 in 2 people have problems with government/acquaintance referrals.
How should I choose a waste management company? “Everyone’s Estate Sorting” investigates “the actual situation of vendor selection and estimates”
……
LIFULL senior Co., Ltd. (Representative Director: Masato Izumi), which is a group company of LIFULL Co., Ltd., which works to solve social issues through business, and operates the site “Everyone’s Estate Sorting”, a site that compares companies for cleaning up parents’ homes and sorting out personal belongings, has We conducted a “Survey on the Actual Conditions of Selecting and Estimates” targeting people who had requested a service provider to organize their belongings during their lifetime.
As it is difficult for family members or themselves to clean up the belongings of a deceased person or before their death, there is an increasing need for companies to use these services, and the number of related companies is also increasing year by year. When choosing a business, most people refer to information on the Internet, but some choose to do so through direct telephone sales from the business or introductions from the government or acquaintances. However, while referrals from the government or acquaintances may seem safe at first glance, more than one in two people actually experience some kind of trouble. Precisely because sorting out belongings and ante-mortem sorting is something you will never experience many times in your life, our experts will explain the survey results and how to select a contractor and check estimates to avoid any trouble with the contractor and avoid any worries.
[Image 1
[Table 5: ]
[Table 6: ]
1. 75% of people who used “telephone sales” to select a company to sort out belongings had experienced trouble with the company. [Image 2
 and ``introductions from acquaintances'' (50.1%). ) followed. The percentage of people who have experienced problems overall is approximately 40%. (*) Regarding the types of problems experienced, responses included ``There was an unreasonable price increase after the work was done,'' and ``The quality of the work was extremely low compared to the amount of money.''
Only 37.1% of respondents had experienced problems with the Internet, which is the most commonly used reference information during selection. We found that the proportion of people who experienced problems tended to be lower when they used the Internet as reference information compared to information from real situations such as telephone calls or introductions.
(*) “Everyone’s Estate Sorting” Survey on the actual usage of estate sorting and pre-death sorting
<a href=)
https://lifull-senior.com/news/230817.htmlComments from Masayoshi Hasegawa, General Incorporated Foundation, Certification Association for Estate Organizers
Some telemarketers use more forceful sales methods than other methods in order to get an appointment first. This tends to lead to more problems in all aspects. In addition, referrals from the government, which seem to be safe, are selected based on the desired price rather than the work content, so the introduction does not take into account the quality of service that the client expects, which can lead to trouble. It may develop. In addition, introductions from the government or acquaintances can be difficult to refuse or express requests, which can lead to trouble.
Sorting out the deceased’s belongings and sorting out the deceased before death is not something that must be done over and over again. Don’t make a decision based on just one source of information; try to get quotes from multiple companies or make a quick decision. “Everyone’s belongings sorting” How to choose a belongings sorting company: https://m-ihinseiri.jp/article-service/selection/
[Table 7:
2. “Visit” accounts for 61.8% of people who had no trouble getting an estimate. [Image 3
https://m-ihinseiri.jp/article-service/ihinseiri-yabai/ 3. The majority of people who had no problems presented estimates with details for each task.[Image 4
https://m-ihinseiri.jp/article-service/ihinseiri-yabai/Profile of Mr. Masayoshi Hasegawa, General Incorporated Foundation, Association for Certification of Estate Organizers
[Image 5
Experienced in the pet industry and construction and real estate industry, leading to his current position. Currently, the
Certification Association for Estate Organizers, a general
incorporated foundation, is holding a “Leave Organizer Training Course” in order to train experts in the field of estate disposal and how to deal with it. We will train people to organize estates who are close to bereaved families, and promote activities to improve the health of the industry.
*We can also provide expert comments and respond to interviews. If you would like to do so, please contact the LIFULL senior Co., Ltd. Minna no Remains Sorting Office.
About “sorting out everyone’s belongings”
“Everyone’s Estate Sorting” is a portal site for businesses that organize and clean up belongings. We are affiliated with the Certification Association for Estate Organizers, and only list 874 excellent companies nationwide (as of December 14, 2023). When reviewing listings on the site, we strictly check whether a property organizer is employed, the level of legal compliance, and the quality of work, and you can check the qualifications held by each contractor on the site.
You can also request competitive quotes from multiple companies on the site. If you are in a hurry, you can also choose a contractor that meets your needs. Since we carefully review the details of the work at the time of quotation, there will be no additional charges after the work has been completed. The management side also thoroughly checks to see if the contractor is offering an extremely high estimate. We provide maximum support so that even first-time users can use our service with peace of mind.
[Reason why it is safe to organize everyone’s belongings]
[Image 6
