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Home » DX support for outbound and door-to-door sales UPWARD supports the “Azure OpenAI Service Reference Architecture” recommended by Microsoft Japan

DX support for outbound and door-to-door sales UPWARD supports the “Azure OpenAI Service Reference Architecture” recommended by Microsoft Japan

UPWARD Co., Ltd.
UPWARD supports “Azure OpenAI Service Reference Architecture” recommended by Microsoft Japan
~Promoting DX support for outbound and door-to-door sales through product development using generative AI~
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UPWARD Co., Ltd. (location: Minato-ku, Tokyo, President and CEO: Ryusuke Kaneki, hereinafter referred to as UPWARD) has adopted the “Azure OpenAI Service Reference Architecture” recommended by Microsoft Japan Co., Ltd. (headquarters: Minato-ku, Tokyo, hereinafter referred to as Microsoft). I agreed and participated in the generative AI commercialization support program.
[Image 1: https://prtimes.jp/i/15260/96/resize/d15260-96-a40500898a4d157eba30-0.png&s3=15260-96-b89842b508ee3a06ae1934835375ba90-416×120.png ]
Background of this partner’s approval
UPWARD provides the mobile app “UPWARD” that streamlines the recording and utilization of customer data. Centered on “storing and utilizing” customer data, we collaborate with cloud CRM to provide a variety of support functions to enable outbound and door-to-door salespeople to work more creatively.
Regarding generation AI, we are proceeding with technology development based on our activity results and customer data related to outbound and door-to-door sales. We recently released a preview version of “UPWARD INSIGHT,” which identifies excellent customer candidates and suggests the next action for each salesperson.
https://prtimes.jp/main/html/rd/p/000000092.000015260.html
In order to continue to rapidly expand functionality using AI technology, we have expressed support for the “Azure OpenAI Service Reference Architecture” recommended by Microsoft and participated in the Generative AI Commercialization Support Program. .
About Azure OpenAI Service reference architecture
This is a summary of usage scenarios and architectures for Azure OpenAI Service recommended by Microsoft. You can use it as a reference when safely and safely incorporating large-scale generative AI models into your business.
Reference: Azure OpenAI Service Reference Architecture
https://www.microsoft.com/ja-jp/biz/find-new-value-on-azure/ai-biz.aspx Future developments (Comment from Akihiro Kadohata, CTO of UPWARD Co., Ltd.) We are developing products and functions using AI, such as “UPWARD INSIGHT,” of which we recently released a preview version, so that field workers who perform work that involves visits such as
door-to-door sales, maintenance inspections, and store patrols can work more creatively. I give up.
Going forward, we will further deepen our collaboration with Microsoft on AI technology and rapidly promote product development.
What is “UPWARD”?
UPWARD is an app that realizes “sales engagement” that maximizes the value of CRM/SFA. Focusing on “storing and utilizing” customer data, it links with cloud CRM such as Salesforce and Microsoft Dynamics365 to provide a variety of support functions so that outgoing and visiting sales people can work more creatively.
[Image 2: https://prtimes.jp/i/15260/96/resize/d15260-96-ca55c28f47ed2612d650-1.png&s3=15260-96-f79d300f69a1139a9de6a300e6bcb975-3900×1673.png ]
Service site: https://www.upward.jp/
Feature introduction: https://www.upward.jp/feature
Company Profile
Company name: UPWARD Co., Ltd.
Address: WeWork Hibiya FORT TOWER, 1-1-1 Nishi-Shinbashi, Minato-ku, Tokyo 105-0003
Representative: Representative Director, President and CEO Ryusuke Kaneki Established: March 2002
Capital: 100 million yen
Business content: Development and provision of sales engagement service “UPWARD” URL: https://upward.jp/
*Microsoft, Azure, and Microsoft Dynamics 365 are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.
*The listed company names and product names are trademarks or registered trademarks of each company.
More details about this release:
https://prtimes.jp/main/html/rd/p/000000096.000015260.html



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