Yoom Co., Ltd.
Yoom Knowledge, an AI knowledge base powered by ChatGPT, releases new feature to automate email creation on Gmail and Outlook
~ AI automatically creates email text based on in-house knowledge ~ ……
Yoom Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo, President and CEO: Shun Hadozaki) is an AI knowledge base that utilizes ChatGPT, “Yoom Knowledge” (https://lp.yoom.fun/knowledge), which is available on Gmail and Outlook. We have released a new feature that automates the creation of email texts. AI automatically creates email responses using internal knowledge accumulated from over 20 data sources.
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[Points of this new feature addition/automatic email generation] Yoom Knowledge automatically aggregates information from various SaaS tools such as Google Drive, SharePoint, Notion, Zendesk, and internal documents such as regulations, and uses AI to instantly search internal knowledge. It’s a knowledge base. Employees can quickly find the information they need by asking interactive questions like “How do I submit an expense claim?”
In this update, we have released a feature that allows AI to search internal knowledge stored in Yoom Knowledge and automatically generate email responses for newly received emails on Gmail or Outlook. . It can be used in a variety of departments and applications, such as replying to emails to customers in customer support and sales departments, and replying to internal inquiries sent to back office departments.
[Video 2: https://prtimes.jp/api/movieim.php?url=www.youtube.com/watch?v=b9EYIWtnWYI] According to the “Business Email Survey 2023*” conducted by the Japan Business Email Association, modern businesspeople send an average of 15.24 emails a day, and spend about 88 minutes a day emailing. spending time creating. Yoom Knowledge uses generative AI to significantly reduce the time it takes to respond to emails, helping to create an environment where employees can focus on more essential work.
*Japan Business Email Association | Business Email Survey 2023 https://businessmail.or.jp/research/2023-result/
Knowledge automation “Yoom Knowledge” that automatically aggregates in-house knowledge
Yoom Knowledge is an AI knowledge base that helps businesses make the most of the information they have. By aggregating information from more than 20 data sources and instantly providing employees with the information they need, it helps companies improve productivity and share information more efficiently.
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1. Automatically aggregate internal information
Automatically aggregate internal information from various data sources, such as conversation information in chat tools such as Slack, documents such as PDF, and articles in Notion.
2. Examine information and automatically generate knowledge
AI automatically examines the aggregated information and automatically generates content to be registered in the knowledge base.
3. Interactive search using ChatGPT
You can search for knowledge in an interactive manner, such as “What is the maximum amount for commuting expenses?”, and the AI will respond with related knowledge.
■Usage fee
・1 user license from 750 yen/month
Service introduction page: https://lp.yoom.fun/knowledge
■Yoom Co., Ltd.
Representative: Representative Director Shun Hatozaki
Established: June 2022
Business: Business automation SaaS development and operation Location: 2-2-1 Kanda Nishikicho, Chiyoda-ku, Tokyo WeWork KANDA SQUARE URL: https://yoom.co.jp/
More details about this release:
https://prtimes.jp/main/html/rd/p/000000060.000104415.html