[Helpfeel Co., Ltd.] Helpfeel supports the 30th Annual Conference of the Language Processing Society (NLP2024) as a platinum sponsor
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 8, 2024
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Helpfeel sponsors the 30th Annual Conference of the Language Processing Society (NLP2024) as a platinum sponsor
*Sympathizes with the “presentation of research results in language processing” and contributes to the development and spread of technology and communication between researchers and engineers* Helpfeel Co., Ltd. (Kyoto City, Kyoto Prefecture, Representative Director/CEO: Isshu Rakusai, hereinafter
Our company) is a general incorporated association that will be held from Monday, March 11th to Friday, March 15th, 2024.
Following on from the previous conference, we will be supporting the 30th Annual Conference of the Language Processing Society (NLP2024), hosted by the Language Processing Society, as a platinum sponsor. Also, regarding the previous competition, our engineers
Nishiyama’s participation report was published on web media. Please look at them all together.
■About “30th Annual Conference of the Language Processing Society (NLP2024)” The Language Processing Society Annual Conference is held once a year to present a wide range of research related to language, from theory to application.
The slogan of this year’s conference is “Creating the future from 30 years of prompts.” With the advent of large-scale language models such as ChatGPT, natural language processing is entering an era of unprecedented turbulence. At this milestone conference commemorating the 30th anniversary of the Language Processing Society, we hope to look back on the past 30 years of accumulation and use the past 30 years as a “prompt” to create the future of natural language processing.
Our company sympathizes with the purpose of “presenting research results in language processing,” and through holding this conference, we hope to contribute to academic development, the development and dissemination of applied technology, and communication among researchers, engineers, and users. We have decided to sponsor the 30th Annual Conference of Japan Processing Society (NLP2024).
Presentations are divided into theme sessions and general sessions, and there are six theme sessions at this conference:
* -Theme session-*
1: Evaluation of language between humans and computers
2: Language processing for financial and economic domains
3: Language processing in the legal domain
4: Emergence of language and communication
5: Language and geospatial information processing
6: Linguistics and natural language processing in the era of deep learning -Event Overview-
* Event name: * 30th Annual Conference of the Language Processing Society (NLP2024)
* Sponsored by: * The Language Processing Society of Japan
* Date and time: * March 11th (Monday) to March 15th (Friday), 2024 March 11th (Monday) Tutorial, plenary session 1st day, sponsor evening March 12th (Tuesday) Plenary session 2nd day
Wednesday, March 13th, plenary session, 3rd day, social gathering March 14th (Thursday) Plenary session 4th day
March 15th (Friday) Workshop
* Venue: * Kobe International Conference Center
* Participation fee: * Paid (advance application required)
*Online delivery will also be available.
Click here for details and application ■Sponsored and participated in the previous conference (NLP2023) as well. Our company
Engineer Nishiyama’s participation report on the previous competition was published on the web media “And Engineer”. From a simple explanation of the field of natural language processing, to an introduction to the ChatGPT field that attracted particular attention, and to the relationship between language and the land of Okinawa, where the last conference was held.
* ▼Click here for article*
We participated in the 29th Annual Conference of the Language Processing Society (NLP2023), which was excited by the appearance of ChatGPT (GPT-4).
https://and-engineer.com/articles/ZdcYLxAAAM264Y-t
■About the Helpfeel development team
This is a department that contributes to the development and operation of Gyazo, Scrapbox, and Helpfeel products and the growth of the company based on its expertise.
* ▼Click here for available positions*
https://corp.helpfeel.com/ja/recruit#open-positions
* ▼ Click here for the organization and working style of the Development Department *
https://scrapbox.io/helpfeel-dev-careers/%E9%96%8B%E7%99%BA%E9%83%A8_%E6%8E%A1%E7%94%A8%E6%83%85 %E5%A0%B1
■About search SaaS “Helpfeel”
Enterprise search “Helpfeel” that delivers knowledge
Unique “intent prediction search (*)” realized by AI technology x technical writer
“Helpfeel” is a search-type FAQ system that boasts a search hit rate of 98%, equipped with the world’s first proprietary algorithm “Intent Prediction Search.”
“Intent Prediction Search” is a system that predicts the “intent” of what the searcher wants to know based on the words entered in the FAQ, and quickly searches for answers that match that intent. Even if your search keywords are vague or intuitive, or if there are misspellings or kanji/kana spellings, you can quickly find the most suitable FAQ page that will help you answer your questions. For each FAQ article, we use technical writers and AI technology to predict the words that users will type and create approximately 50 “intent expressions.”
It also predicts questions and displays possible answers even while you are entering search keywords.
Furthermore, by searching within the device rather than on the server side, we have achieved a high-speed response of 0.001 seconds, which is approximately 1,000 times faster than the average FAQ system.
With these features, “Helpfeel” contributes to reducing the burden on customer support representatives and call centers and improving the customer experience.
Additionally, unlike traditional chatbots, there is no need to prepare data for AI to learn or to tune it after installation. Companies that have introduced this service can implement a high-performance FAQ site in a short period of time by simply preparing “answer articles” for searches.
*Our patented technology
Helpfeel service site
▼Helpfeel awards history
“Industry Co-Creation (ICC Summit) KYOTO 2023” Guardian Award Winner, Guardian Catapult Winner
“BOXIL SaaS AWARD Autumn 2023” FAQ System Category 6 awards received “Industry Co-Creation (ICC Summit) FUKUOKA 2023” Guardian Award Winner Received “2021 Good Design Award”
“Industry Co-Creation (ICC) Summit KYOTO 2021”
“SaaS RISING STAR CATAPULT Find the next unicorn!” Winner
Received “Mizuho Innovation Award” in the fourth quarter of 2020 Advancement to “X-Tech Innovation 2020” Grand Prix Final
Participated in 2019 IVS LaunchPad
▼Helpfeel introduced companies (some)
Helpfeel Co., Ltd.
Founded: December 21, 2007 (Japanese corporation established on December 4, 2020)
Representative: Kazushu Rakusai, Representative Director/CEO Kyoto Office: 5th floor, Kawamoto Building, 110-16 Gosho Yahata-cho, Kamigyo-ku, Kyoto 602-0023
Tokyo office: 5th floor, Shiodome City Center, 1-5-2
Higashi-Shinbashi, Minato-ku, Tokyo 105-7105
Site: https://corp.helpfeel.com/
Helpfeel Co., Ltd. is a SaaS startup founded in Silicon Valley in the United States in 2007. It was created by Kazushu Rakusai (CEO), who was certified as a genius programmer by the Ministry of Economy, Trade and Industry’s IPA Unexplored Software Creation Project, and Toshiyuki Masui, a leading UI researcher who was invited by Apple to develop the iPhone’s flick input system.
Helpfeel is “Human Empowerment Technology
With the vision of “expanding people’s potential through the invention of technology,” we develop and operate three cloud services. ・Enterprise search “Helpfeel” that delivers knowledge https://helpfeel.com/ ・“Scrapbox”, an ideation tool to refine your knowledge
https://scrapbox.io/product
・Media capture that turns information into knowledge “Gyazo” https://gyazo.com/about
* [Click here to download materials and inquire about Helpfeel] * Contact us: https://helpfeel.com/contact
Service documentation:
https://helpfeel.com/download_resource/helpfeel_service_guide *About details about this release*
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