LASSIC Co., Ltd.
Of course you know! ? Market research results regarding “telework etiquette” released!
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The Telework/Remote Work Research Institute (Teleremo Research Institute, operator: LASSIC Co., Ltd., Minato-ku, Tokyo, President and CEO: Koji Wakayama, hereinafter referred to as “LASSIC”) conducted a market survey on “telework etiquette” and published the survey results on Teleremo. Announced within Souken. https://teleremo.net/
The common way of working was to go to an office, but after the coronavirus pandemic, various ways of working have been born, and we have entered an era where a wide variety of ways of working are possible. Of course, telework is one such way of working. Along with these changes, business etiquette has also undergone a major transformation. Until now, various common sense and etiquette have existed in office work, but what kind of etiquette is common in telework, which is a new way of working?
Therefore, this time we conducted a survey on the new era of etiquette that has emerged due to the spread of telework, and investigated the differences in common sense by age group.
First, in order to find out what kind of etiquette they keep in mind when working from home, we conducted a survey of teleworkers regarding the manners they keep in mind when working from home. The results are as follows.
[Image 1: https://prtimes.jp/i/69473/96/resize/d69473-96-019adffdbf97e5759259-0.png&s3=69473-96-a850951faff5b0a13dddbbe7124868f2-753×492.png ]
Looking at the results in Figure 1, the most common answer was “I am punctual” at 52.9%. This was followed by “React when you see a chat (37.3%),” “Turn off your microphone when not speaking (34.4%),” “Create a communication environment (26.5%),” and “Share materials in advance.” 20.6%).
Next, let’s take a look at the differences depending on age and gender.
[Image 2: https://prtimes.jp/i/69473/96/resize/d69473-96-6b7f199b80287ab5cb35-1.png&s3=69473-96-9f23f72910e818274e9dda53c078d1c4-767×492.png ]
When we analyze the survey results by generation, we can see that there is a generation gap by comparing those in their 20s and those in their 60s. For example, more than 40% of people in their 20s are aware of the etiquette of “reacting when you see a chat,” but only about 24% of people in their 60s are aware of it, which shows that they are not as conscious of it. . On the other hand, for the item “Be punctual,” which had the highest number of responses, 40% of respondents in their 20s answered, the lowest among all age groups. In contrast, respondents in their 60s answered 68.3%, which is by far the highest percentage compared to other questions, which suggests that veteran personnel who have been active in business for many years are highly conscious of their time.
Additionally, as mentioned above, people in their 20s seem to be very conscious of online etiquette, such as “reacting when you see a chat” and “reacting with facial expressions or nodding.” Because the younger generation has more opportunities to interact with the online environment, both in private and business situations, it seems that they tend to understand and value new etiquette.
Finally, what about gender?
[Image 3: https://prtimes.jp/i/69473/96/resize/d69473-96-7a45572d9e4f5059397c-2.png&s3=69473-96-9f19fd731c3dcb39a797b1a850a8f545-767×492.png ]
As a result of the analysis by gender, the rankings are as follows. -male-
1st place: Be punctual 51.5%
2nd place: Turn off the microphone when not speaking 34.9%
3rd place: React when seeing chat 32.0%
-woman-
1st place: Be punctual 54.2%
2nd place: React when seeing chat 42.7%
3rd place: Turn off the microphone when not speaking 34.0%
By gender, “punctuality” is the most important factor for both genders, but women are 10 points higher than men in “reacting to chat messages.”
■Summary
From the results of this survey, we found that the most important etiquette for telework is “being punctual.” Other manners also include “being punctual,” “being considerate of the people you work with,” and “be considerate of the people you work with.” I found that the basic ideas are the same as office work etiquette, such as “sharing information.”
Be punctual, share information accurately, and work comfortably with each other…Because telework doesn’t allow business partners to be in the same space, it’s important to adhere to the basic etiquette mentioned above while developing new ways of working. That’s why it may be necessary to actively adopt new manners.
Some people may think of etiquette as formal, but why not start by being conscious of one thing: time? Whether you’re saying, “Of course, I’m complying!” or “I’m going to make an effort,” please continue to work smoothly while observing good manners.
Teleremo Research Institute will continue to conduct awareness surveys. *Columns based on the survey results are also being published on the Teleremo Research Institute website.
https://www.lassic.co.jp/teleremo/%e3%83%86%e3%83%ac%e3%83%af%e3%83%bc%e3%82%af%e3%81%ae %e3%83%9e%e3%83%8a%e3%83%bc/
Survey overview
Survey period: November 10, 2023 to November 13, 2023
Survey target: 1044 working men and women aged 20 to 65 nationwide who have experienced telework/remote work
Survey method: Internet survey
About copyright
This release may be freely reproduced.
The copyright of this release belongs to LASSIC Co., Ltd., but usage rights are granted to those who meet the following usage conditions. *Terms of use
(1) Please clearly indicate the name of LASSIC Co., Ltd. as the source of the information.
(2) Please provide a link to the URL below as the source.
https://www.lassic.co.jp
(3) Processing or alteration of survey result data is not permitted. (4) If we deem it inappropriate, we may revoke permission for reprinting and request that publication be discontinued.
(5) You can edit and write your own content based on the posted content.
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At Teleremo Research Institute, we aim to make telework/remote work common as an option for working styles, in order to realize a world where people can play an active role without being influenced by their location, job content, job type, or working conditions. We will deliver information focusing on different ways of working.
that’s all
About LASSIC Co., Ltd.
Founded in Tottori Prefecture in 2006, the company’s management vision is to “lead the remote society and contribute to society by realizing borderless work,” and provides job information for full-time employees who can work from home completely, as well as a job agency business for freelancers called “Remogu.” We are engaged in social contribution activities that create employment in rural areas, including IT business that develops, operates, and maintains systems remotely from rural areas throughout Japan, including “Remog”.
We are promoting our business in order to create an environment where people can work with enrichment, while at the same time transmitting new value to society and stimulating economic activity in Japan as a whole.
■Company overview
Tokyo Head Office: NBF Takanawa Building 4F, 1-3-13 Takanawa, Minato-ku, Tokyo 108-0074
Tottori Head Office: 3-201-3 Minamiyoshikata, Tottori City, Tottori Prefecture 680-0843
Representative: Koji Wakayama, Representative Director and President Established: December 26, 2006
Capital: 99.68 million yen
Business details: Remogu business (remote work human resources agent), IT business (system operation and maintenance),
Web and media management such as KnockMe!, Teleremo Souken, Re-Lasik, etc. Based in: Tottori, Tokyo, Nagi
U R L: https://www.lassic.co.jp
Facebook: https://www.facebook.com/lassic.co.jp
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