Mobilus Co., Ltd.
“MOBI VOICE” won in the voicebot category of “AIsmiley AI PRODUCTS AWARD 2024 SPRING” which recognizes AIsmiley’s excellent AI products. ……
Mobilus Co., Ltd. (Location: Minato-ku, Tokyo, President and Representative Director: Tomohiro Ishii), which develops and provides solutions for customer support support as The SupportTech Company, has won “MOBI VOICE” in the “AIsmiley AI PRODUCTS AWARD 2024 SPRING” voice bot category. We will announce that we have won the award.
[Image: https://prtimes.jp/i/31387/248/resize/d31387-248-70e475881fd1bfe89aa8-1.jpg&s3=31387-248-ab8336f5ecac07818b3b2279002753fe-1200×630.jpg] Mobilus Co., Ltd. (Location: Minato-ku, Tokyo, President and Representative Director: Tomohiro Ishii), which develops and provides solutions for customer support support as The SupportTech Company, has won “MOBI VOICE” in the “AIsmiley AI PRODUCTS AWARD 2024 SPRING” voice bot category. We will announce that we have won the award. ■What is “AIsmiley AI PRODUCTS AWARD”? “AIsmiley AI PRODUCTS AWARD” is an award that operates one of Japan’s largest AI portal media “AIsmiley”. This is an event where Ice Miley reviews, selects, and awards outstanding AI products. This year’s “AIsmiley AI PRODUCTS AWARD 2023 SPRING” will be judged over a three-month period from November 1, 2024 to January 31, 2024, and “MOBI VOICE” was selected in the “Voicebot category”. Ta. Details of “AIsmiley AI PRODUCTS AWARD 2024 SPRING” can be found on the official website
(https://aismiley.co.jp/product-award-2024-spring/). ■Overview of AI portal media “AIsmiley” AIsmiley is an AI portal media that allows you to request materials for services equipped with artificial
intelligence. You can select AI products from the technologies, industries, and business types that interest you on the website, and request information all at once for free.
https://aismiley.co.jp/■About MOBI VOICE This is a voice bot solution that covers all the functions required for automatic telephone answering for businesses. It can perform all necessary telephone operations such as primary reception of orders and procedures, scenario creation that can be added and branched at will, automatic voice support with IVR, and outbound calls, and has been introduced and used by various companies in the financial and infrastructure fields. Masu. [Features] – Inquiry reception / automatic response / reservation, change reception / reminder / order, change reception / dunning / information push [MOBI VOICE product site]
https://mobilus.co.jp/solution/voice [About Mobilus Co., Ltd. ] Mobilus is The SupportTech Company, which renews support with technology. MOBI AGENT (R) is a chat system that provides seamless chat support using AI chatbots (automatic responses) and manned responses for corporate contact centers
(https://mobilus.co.jp/solution/ agent),” the chatbot “MOBI BOT (R) (https://mobilus.co.jp/solution/bot),” and the AI telephone answering system “MOBI VOICE (R)
(https://mobilus.co.jp/solution/bot).” “MOBI CAST (R)”
(https://mobilus.co.jp/solution/cast), a segment information distribution system compatible with LINE official accounts We are developing solutions for customer support support, including “Visual IVR (https://mobilus.co.jp/solution/v-ivr),” which unifies the inquiry line and visualizes guidance and flow. The Mobi series has been introduced by more than 500 companies (as of December 2023, it has been ranked No. 1 in sales share in the chatbot market for 6 consecutive years*.In addition, it has expanded sales and added functions to various corporate services provided by LINE.・We have been certified as a “Technology Partner,” “Planning Partner,” and “Govtech Partner” in the LINE Biz Partner Program, which was introduced with the aim of promoting improvements more actively. We are a partner that provides technical support in the introduction of advertising products and API-related services, including the corporate account service “LINE Official Account”, the programmatic advertising “LINE Ads”, and the in-store sales promotion solution “Apply with LINE” using LINE. .In LINE API related services, certification is based on criteria such as whether there is a sufficient development track record and implementation track record.Partners who meet a certain level of track record in each solution area are awarded various certification badges. In the customer care field, we have acquired the “Customer Care” badge, which excels in streamlining operations and improving user satisfaction. *ITR Market View: Interactive AI/Machine Learning Platform Market 2023 Chatbot Market: Sales Amount Trends and Shares by Vendor (FY2022)” ■About Mobilus SupportTech Lab This is a lab established by Mobilus for the purpose of researching and disseminating “SupportTech,” a technology that will evolve customer support. “Mobilus SupportTech Lab” will engage in activities to solve problems and promote change in customer support sites using technology.Specifically, we will publish research reports and chaos maps, disseminate information in owned media, and hold seminars. We conduct research and development through
hosting/co-sponsoring, presentations, and demonstration
experiments.-Press
Release-https://mobilus.co.jp/press-release/24252-Owned
Media-https://mobilus. co.jp/lab/Company name: Mobilus Co., Ltd. Representative: Tomohiro Ishii Location: 15th floor, Hamamatsucho Building, 1-1-1 Shibaura, Minato-ku, Tokyo Established: September 2011 Listed market: Tokyo Stock Exchange Growth ( Stock code: 4370) Business details: Providing CX solutions such as SaaS products (Mobi series) for contact centers Official website: https://mobilus.co.jp/IR information: https://mobilus.co.jp/ir
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