[5/17 Free Seminar] Learning from DESCENTE and building relationships with customers (co-sponsored by Meguri and Sprocket)
*View in browser* *Sprocket Co., Ltd.*
Press release: May 16, 2024
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[5/17 Free Seminar] Learning from DESCENTE and building relationships with customers (co-sponsored by Meguri and Sprocket)
*Deepening communication with customers in a talk session format* Sprocket Co., Ltd. (Headquarters: Shinagawa-ku, Tokyo, Representative Director and President: Fukada) provides a CX improvement platform Hirotsugu will be co-hosting a free online seminar with Meguri Co., Ltd. on Friday, May 17th, titled “Learning from DESCENTE and building relationships with customers.”
Are you continuing to create “points of contact” with your customers? After connecting with customers through channels such as stores, e-commerce, and events, what kind of communication do they seek afterward?
In this seminar, we will welcome DESCENTE Japan Co., Ltd., whose corporate philosophy is “bringing the joy of playing sports to all people”, as a guest, and we will discuss building relationships with customers in a talk session format from the perspective of apps and the web. I’ll keep digging.
Click here to apply for participation▼
https://www.sprocket.bz/event/20240517_onlineseminar/
I recommend this hotel
– Those who are interested in CRM/app/EC initiatives
– Those who want to think about what kind of experience to provide at each customer contact point
– Those who want to refer to other companies’ examples
speaker
– DESCENTE JAPAN CO., LTD. DTC Department Digital Business Department CRM Section Manager Toshihide Tsukazono
– DESCENTE JAPAN Co., Ltd. DTC Department Digital Business Department EC Sales Section 1 Takashi Yosoyama
– Kentaro Tashiro, Representative Director of Meguri Co., Ltd. – Sprocket Co., Ltd. Representative Director Hirotsugu Fukada Seminar overview
Event name: Learning from DESCENTE to build relationships with customers Date and time: Friday, May 17, 2024, 11:00-12:00
Venue: Online (ZOOM Webinar)
Participation fee free
Sponsored by Meguri Co., Ltd.
Sprocket Co., Ltd.
Gastric valve URL (application)
https://www.sprocket.bz/event/20240517_onlineseminar/
Sprocket Co., Ltd.
Sprocket Co., Ltd. provides commitment services that create results for websites and apps, with the mission of “creating relationships between people and companies that improve each other through technology.”
Name: Sprocket Inc. (English company name Sprocket Inc.)
Established: April 2014
Address: 6th floor, K.U. Building, 7-24-4 Nishigotanda, Shinagawa-ku, Tokyo 141-0031
Business content: Development and operation of the CX improvement platform “Sprocket” and provision of commitment services to create results through consulting
Representative: Koji Fukada
■ About CX improvement platform “Sprocket”
Sprocket uses a series of PDCA cycles from discovering issues with websites and apps to implementing measures and making improvements. A CX improvement platform that realizes One Communication.
Sprocket collects the actions taken by customers on the website as “behavioral data” in real time. By analyzing and utilizing behavioral data, it is possible to understand customer psychology and provide the ideal experience for customers.
https://www.sprocket.bz/
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