[STUDIO Co., Ltd.]
[Survey on the current state of the web production process] More than 80% of respondents have found it troublesome to receive design modification instructions. The fact that no effective solution has been found becomes clear
*View in browser* *STUDIO Co., Ltd.*
Press release: May 16, 2024
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[Survey on the current state of the web production process] More than 80% of respondents have found it troublesome to receive design modification instructions. The fact that no effective solution has been found becomes clear
*Many people said, “I can’t understand what the correction was intended for,” and “It’s hard to understand the corrections.”* In April 2024, STUDIO Co., Ltd. (Headquarters: Shibuya-ku, Tokyo, Representative Director: Joe Ishii) will introduce a new function “Comment function” to streamline design modification instructions.
‘ has been released.
In conjunction with this release, we conducted a survey to understand the “actual state of design modification instructions in the web production process.” Based on the results of a survey from a total of 464 people involved in web production, this book summarizes the actual state of communication methods between clients and creators in web production, as well as the process for giving corrections.
* Survey summary *
–
84.9% of designers/directors answered that they had found it troublesome to receive design correction instructions during web production. Many people expressed concerns about the high
communication costs, such as “It’s hard to understand parts.” –
30.7% said “No countermeasures have been taken” and 57.4% said “We have taken measures, but it still takes time.” Although the issue is recognized, no effective solution has been found.
*Survey overview*
Survey overview: Survey on the actual situation regarding design modification instructions in web production
Survey target: Designers and directors involved in web production Target number: 464 people
Research method: Internet research
Research entity: STUDIO Co., Ltd.
Survey period: April 3, 2024 to April 10, 2024
*You can also check the survey report here
* “Chat tools” and “email” are the most common means of communication for design modification instructions. Dedicated tools are rarely used* For the question “Q1. How do you communicate with clients regarding design revisions? (*Multiple answers possible)” (n=464), *
“Chat tools (Chatwork, Slack,
“messenger, etc.” was the most popular choice at 318 people (68.5%), followed by “email” at 299 people (64.4%)*.
In addition, 147 (31.7%) said “telephone”, 103 (22.2%) said
“Excel/spreadsheet”, and 48 (10.34%) said “handwritten/paper” depending on the client’s request and situation. You can see how different methods are used.
* 84.9% answered that they had felt that “giving instructions for design corrections during web production was troublesome.” More than half of the reasons are related to high communication costs* “Q2.
Have you ever felt that “exchanging design modification instructions with clients is troublesome” during the web production process? ” (n=464), 38.6% said “often” and 46.3% said “sometimes” *
The results showed that 84.9% of respondents had had a negative experience with design modification instructions*.
As for the above reasons, “Q3. Please tell me the background and reason why you found it troublesome to exchange design revision instructions with clients. (*Multiple answers possible)” (n=464) * As a result, many items related to high communication costs were selected*. In addition to the above options, the following are also cited as reasons: -*
Clients often give correction instructions in plain text on the chat tool. In the case of text, there are often insufficient explanations, and it is often difficult to understand what the specific instructions are about or what the instructions are intended to be. (Web production company/designer)*
-*
If you follow a correction instruction for a certain location, it may be necessary to make multiple corrections to other locations, but it may be unclear whether only one location was intentionally instructed or other locations were omitted. (Freelance Designer)* – * Opinions within the client company are not unified, and once something is approved, a request for modification is received from another department at the client company (web production
company/director) *
*”Q4. Please tell us the background or reason why things did not go well other than Q3. (Free description)” (n=135)
*Nearly 90% of respondents said they had not found an effective solution, even though they felt it was a hassle to receive design correction instructions*
“Q5.
Are you taking any concrete measures to address the issue of “exchanging design modification instructions is troublesome”? ” (n=394), 57.4% said “We have taken measures, but it is still a hassle,” and 30.7% said “No measures have been taken.” *
The result was that 88.1% of people were unable to fully resolve the hassle*. * summary*
In this survey, we were able to recognize that one of the issues in web production is “high communication costs between clients and creators when giving design correction instructions.” Furthermore, although there are clear issues, more than 80% of respondents answered that they have not found a solution yet, making it clear that they have not been fully resolved or addressed.
No-code web production platform “STUDIO”
provides a number of functions, such as comment functions and live previews, that facilitate communication between clients and creators, allowing them to concentrate more on the quality of their productions.
In particular, the “comment function” released in April 2024
We have received many comments that the “time and effort required to give instructions for design corrections”, which was revealed in this survey, has been reduced. *
By using the comment function, reviewers can write correction instructions in STUDIO’s editor, and creators can also directly make corrections in the relevant parts while checking the comments. * This survey revealed*
This solves the problems of “it’s hard to understand where correction instructions are pointing” and “there are a lot of correction instructions, which can lead to omissions in confirmation”, and enables a smooth process from feedback to corrections and approvals.* This helps improve workflow.
If you are a production company or freelancer with similar issues, please come and experience STUDIO’s web production flow.
– Click here for the “comment function” that allows you to design, implement, and communicate all at once.
– Click here for “Live Preview” where you can share the implemented website with a single URL
TRY STUDIO FOR FREE
* 【Company Profile】*
Representative: Representative Director and CEO Minoru Ishii Address: Pangea Solarium YUKEN, 1-24-1 Ebisu Nishi, Shibuya-ku, Tokyo 150-0021 Established: April 19, 2016
Capital: 100 million yen (excluding capital reserves)
Number of employees: 40 (as of January 2024/executives and full-time employees) *About details about this release*
https://prtimes.jp/main/html/rd/p/000000050.000025503.html
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