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Home » Grop begins providing information system support services ranging from half-day information system work outsourcing to existing system improvement surveys

Grop begins providing information system support services ranging from half-day information system work outsourcing to existing system improvement surveys

Grop Co., Ltd.
Grop begins providing information system support services ranging from half-day information system work outsourcing to existing system improvement surveys
Total support for non-core business improvement and outsourcing ……
Grop Co., Ltd. (Headquarters: Naka-ku, Okayama City, Okayama Prefecture, Representative: Ryuichiro Harada) has started providing information system outsourcing and support services starting from 50,000 yen per month.
In addition to large-scale outsourcing, we can handle small tasks of about half a day at a low cost.
We flexibly support information system operations under various situations, such as immediately after business expansion or when the system staff is unavailable.
[Image 1: https://prtimes.jp/i/141948/9/resize/d141948-9-d7e7b5d0cf3128fcbc69-0.jpg&s3=141948-9-5b78093721cc1ecb055729170359daa3-1483×726.jpg] Background and purpose of launching the service
It is said that it is common for a company to have one or more information system personnel for every 30 employees.
However, due to the lack of IT human resources in Japan, many small and medium-sized enterprises have become accustomed to “single person” or “concurrently” positions in information systems. Under these circumstances, not only are employees more likely to become dependent on others, but they also tend to be overworked and have a high turnover rate, making it easy to fall into a negative loop.
Grop Co., Ltd. has decided to utilize its experience in the BPO business to start an information system outsourcing service.
[Image 2: https://prtimes.jp/i/141948/9/resize/d141948-9-1854bf86796cb99ff7a6-1.jpg&s3=141948-9-64d28ca15819fee223dd8a0619ba6a9a-1452×649.jpg] Not only issues that need to be resolved immediately, such as “Business is rapidly expanding and information system operations are not keeping up” or “The person in charge is absent due to
resignation,” but also business improvements through investigation of existing systems and DX proposals. Generally applicable. We support the creation of a system that allows you to focus on your core business while protecting important human resources by placing the right person in the right place.
Service implementation examples
⚫ Internal IT help desk
➢ Respond to technical inquiries from customers, questions from employees regarding product usage, and inquiries regarding troubles, etc.
⚫ Maintenance, operation, and troubleshooting
➢ All-in-one outsourcing of maintenance, security measures, and troubleshooting for business systems, websites, etc.
⚫ Various account management
➢ Creation, update, and deletion of accounts such as email addresses and chat tools due to employees joining and leaving the company and personnel changes
⚫ Equipment introduction, kitting
➢ Consistent support from selection and purchase to setup of company PCs, smartphones, tablets, etc.
⚫ Information system appropriate investigation service
➢ Investigation and improvement proposals for security measures, IT equipment, business systems, etc.
⚫ DX consultation
➢ Propose DX methods by area (sales, marketing, etc.) and industry (manufacturing, retail, etc.)
-Service fee-
[Image 3: https://prtimes.jp/i/141948/9/resize/d141948-9-14d8d7575ff15e35b7aa-2.jpg&s3=141948-9-9620afe64883e1c932fbd934cc6aa02f-1295×647.jpg] 【Company Profile】
Company name: Grop Co., Ltd.
Head office location: 70-3 Sai, Naka-ku, Okayama City, Okayama Prefecture (Registered head office) 2-2-5 Saito-cho, Naka-ku, Okayama City, Okayama Prefecture
Representative Director: Representative Director and President Ryuichiro Harada Business details: Various outsourcing, temporary staffing,
recruitment, telemarketing, shipping services, administrative services, etc.
Established: October 13, 1975
Company HP: https://www.grop.co.jp/
■Contact information regarding this matter
Grop Co., Ltd. BPO Headquarters Public Relations
e-mail:bpo-ib-info@grop.co.jp
More details about this release:
https://prtimes.jp/main/html/rd/p/000000009.000141948.html



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