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Home » GauG Co., Ltd. Announcement of termination of online service “KLUTCH”

GauG Co., Ltd. Announcement of termination of online service “KLUTCH”

GauG Co., Ltd.
Notice of termination of online service “KLUTCH”
GauG Co., Ltd. (President: Yuhito Maeda, hereinafter referred to as “GauG”) will announce the launch of KLUTCH, an online retail service that offers Pokémon cards and other products, starting from 1:00 p.m. on Wednesday, July 31, 2024. ) will be discontinued.
Since the service started in April 2024, we have strived to improve the service so that many customers can enjoy it, but we have determined that it is difficult to provide a service that satisfies our customers, so we have terminated the service. I have decided to do so. We would like to express our deepest gratitude to everyone who has enjoyed the game thus far, and we also deeply apologize.
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// Announcement site regarding service termination: The schedule until the end of the service is as follows. Please note that we will take responsibility for erasing the personal information of registered customers after the service ends.
・Friday, June 28, 2024, 1:00 p.m. Sale of “KLUTCH points” ends, distribution of LINE friend points ends *However, it may take up to 24 hours from the above time for the sales suspension status to be reflected, so please be sure to note that. *Purchased/obtained KLUTCH points can be used until the end of the service. *After the sale of KLUTCH points ends, shipping charges will be free of charge.・June 28, 2024 (Friday) 23:59 Login bonus ends ・July 31, 2024 (Wednesday) 13:00 Service ends (Oripa sales end) *The above dates and times are subject to change without notice. Masu.・August 10, 2024 (Saturday) 23:59 End of product shipping requests and points exchange *Products that have not been requested to be shipped by the above will be automatically exchanged for points for each product.
・Start accepting applications for refund of remaining “KLUTCH points” from 13:00 on Monday, July 1, 2024
・August 31, 2024 (Saturday) 13:00 Refund applications for remaining “KLUTCH points” will end *Refund applications are limited to one time per person.
Although we only have a short time left, all of our staff will do their best until the end, so we appreciate your continued support. // Service overview Service name: KLUTCH Official website: Launch date: Friday, April 19, 2024 Official X: official LINE: For more information, please visit the KLUTCH official website. You can also feel free to contact us using the contact form.
// About GauG Co., Ltd.
Head office location: 2-19-15 Shibuya, Shibuya-ku, Tokyo
Established: October 2021
Business details: Development and operation of GauG, a community platform for gamers, planning and operation of e-sports tournaments, etc.
Corporate website:
Official X:
More details about this release: