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Home » Rakuten Payment Co., Ltd. Mutual exchange of two types of electronic money is now possible with the “Rakuten Pay” app

Rakuten Payment Co., Ltd. Mutual exchange of two types of electronic money is now possible with the “Rakuten Pay” app

[Rakuten Payment Co., Ltd.] Mutual exchange of two types of
electronic money is now possible with the “Rakuten Pay” app

*View in browser* *Rakuten Payment Co., Ltd.*
Press release: July 2, 2024
Mutual exchange of two types of electronic money is now possible with the Rakuten Pay app

Rakuten Payment, Inc. (hereinafter referred to as “Rakuten Payment”) and Rakuten Edy, Inc. (hereinafter referred to as “Rakuten Edy”) have announced the launch of a feature that allows users to charge (Note 1) from Rakuten Edy to Rakuten Cash using the Rakuten Pay app. We would like to inform you that we will start providing this service sequentially from today.

From October 2022, we will start providing a function to charge Rakuten Cash to Rakuten Edy, and in July 2023, we will implement a function to charge Rakuten Edy to Rakuten Cash using the Rakuten Edy app. We have realized the mutual exchange of two types of electronic money (Note 2). By making mutual exchange possible on the Rakuten Pay app, we are taking a new step toward the integration of the Rakuten Edy app into the Rakuten Pay app, which is scheduled for 2025 or later. It will be.

By charging Rakuten Edy to Rakuten Cash, users can use it at Rakuten Group online services such as Rakuten Market, and at Rakuten Pay member stores in town, as well as using the Rakuten Pay app. You can easily send it to your family and friends using the sending function. It will now be possible to use it in a variety of ways depending on the usage scenario and store, enabling a seamless online and offline payment experience.

Additionally, starting June 4, 2024 (Tuesday), the point redemption program for the Rakuten Pay app has evolved so that everyone can experience the benefits. In addition to charging from Rakuten Edy, you can use any method such as Rakuten Card, Rakuten Bank, and other financial institution accounts nationwide, as well as sales proceeds from Seven Bank ATMs, Lawson Bank ATMs, and Rakuten Rakuma. If you use Rakuten Cash for code payment (Note 3), you can receive up to 1.5% points back (Note 4).

The Rakuten Pay app is running a monthly campaign in which those who make their first code payment (Note 3) will receive 200 Rakuten Points. Payments made by charging Rakuten Cash from Rakuten Edy are also eligible for the campaign. Please check the campaign page for details.

Rakuten Payment and Rakuten Edy will continue to provide users with highly convenient payment services and aim to improve customer satisfaction.

(Note 1) Rakuten Cash [Basic Type] This is a service that “receives Rakuten Cash [Basic Type]” according to the Terms of Use.
(Note 2) Both the “Rakuten Edy” app and the “Rakuten Pay” app are services provided on Android(TM) devices equipped with the
“Osaifu-Keitai(R)” function.
Please check here for details on how to charge using each app.
(Note 3) Applies to code display, QR reading, and self-payment. (Note 4)
・Some stores and payment methods are not eligible. Please check the details page for stores that are not eligible. ・Please check the details page for the point redemption program of the Rakuten Pay app after the change.

[About Rakuten Payment Co., Ltd.] Rakuten Payment Co., Ltd. was established in 2019 as a company within the Rakuten Group that provides services centered on payment and marketing.
Founded in May. FY2023 2nd Japanese Customer Satisfaction Index Survey (*) In the QR code payment industry, Rakuten Pay ranked first in six indicators including the “Customer Satisfaction” index, as well as “Rakuten Point Card” and ” We operate physical store payments such as Rakuten Check and Rakuten Pay. Rakuten Edy, Inc., a subsidiary of Rakuten Payment, Inc., operates Rakuten Edy and Rakuten Cash. We provide friendly, convenient, and safe payment services to our customers, and to our merchants, we offer a wide range of payment services tailored to their industry and type of business, as well as business support through data-based marketing programs.

*Japanese customer satisfaction index survey results:

[About Rakuten Edy Co., Ltd.] Rakuten Edy, Inc. is a member of the Rakuten Group’s IC business as a prepaid payment instrument issuing business and funds transfer business.
We operate Rakuten Edy, a type of electronic money, and Rakuten Cash, an online electronic money service. As a pioneer company in cashless payments, we provide safe and secure payment services.Currently, we are not only developing affiliate stores such as supermarkets nationwide, but also operating cashless stadiums and promoting cashless payments in collaboration with local governments nationwide. We are also focusing on new initiatives, and in collaboration with the various services of the Rakuten Group, we will provide better services with the aim of further increasing convenience and satisfaction for electronic money users and member stores.

*The company names, product names, service names, etc. listed are registered trademarks or trademarks of each company.
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