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Home » Kanazawa Sai no Niwa Hotel Received the Best Accommodation Award at “Jalan Awards 2023”

Kanazawa Sai no Niwa Hotel Received the Best Accommodation Award at “Jalan Awards 2023”

Kanazawa Sai no Niwa Hotel
[Kanazawa Sai no Niwa Hotel] Received the Best Accommodation Award at “Jalan Awards 2023”
HDMC(Hokuriku Destination Management Company)
Kanazawa Sainoniwa Hotel (Kanazawa City, Ishikawa
Prefecture/Representative: Kohei Takada is the Jalan Award 2023 of the accommodation reservation site “Jalan” provided by Recruit Co., Ltd. “Jalan OF THE YEAR2023” We won grand prizes in three categories in the Kinki-Hokuriku area 51-100 room category of the Best Accommodation Award.
[Overall] 1st place
[Customer service] 1st place
[Breakfast] 3rd place
[Image 1:×2600.jpg] 1. Jalan Award Winner
1-1 What is Jalan Award?
“Jalan” began awarding and announcing the “Jalan Awards” in 2012 with the purpose of recognizing accommodation facilities and regions that achieved outstanding results in that year. By sharing and recognizing the outstanding efforts of accommodation facilities, we hold the Jalan Awards with the hope of conveying the appeal of accommodation facilities to many people and contributing to the evolution and development of the travel industry.
The travel site “”, the travel information magazine “Jalan”, tourism research and research, and the regional promotion organization “Jalan Research Center” achieved remarkable results in the year 2023 (April 2023 – March 2024). We have announced the “Jalan Award 2023” (Kinki/Hokuriku block), which recognizes accommodation facilities in the Kinki/Hokuriku block that have achieved the following.
1-2 Received grand prize in 3 categories: [Overall] [Breakfast] [Customer service]
“Jalan OF THE YEAR 2023 Best Accommodation Award” Kinki-Hokuriku Area 51-100 Room Category
Judging criteria: Accommodations with top reviews based on review score (overall) will be awarded.
[Overall] 1st place
[Customer service/service] 1st place
[Breakfast] 3rd place
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1-3 From our representative Kohei Takada
Thank you very much for receiving the “Jalan OF THE YEAR 2023 Best Accommodation Award”. I feel very honored to have received such a wonderful award.
As some of you may have guessed from the name, Kanazawa Sainoniwa Hotel is located in Kanazawa City, Ishikawa Prefecture.
Ishikawa Prefecture may be fresh in your memory, but it was hit by the 2020 Noto Peninsula Earthquake on New Year’s Day this year. Looking back on the day of the disaster, even though all the staff members were worried about their own homes and families, none of them went home and they worked sincerely with the guests in front of them until late into the night. The image is burned into my eyes.
I am confident that our staff’s daily attitude of “if someone is in trouble, we want to help them somehow” and “we want to make things even a little better for our guests” led to us winning this award. Although Kanazawa Sainoniwa Hotel is very happy to receive this award, we believe that there is greater meaning and value in receiving this award for our facility, which operates in Ishikawa Prefecture. Six months have passed since the earthquake, and although we are now entering the recovery phase, the tourism industry continues to face difficult times.
We would like to take this opportunity to ask all of you who are here today, who are engaged in tourism, to continue to support us and to send us your customers as we work toward a revival.
Thank you very much again for your time today.
2. Kanazawa Sai no Niwa Hotel’s commitment
2-1 “Hospitality” that goes beyond the framework of hotels
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When you think of a hotel, you have the image of a place to stay, but we aim to provide “hospitality” that not only provides accommodation but also offers sightseeing, experiences, and meals that fully convey the charms of Hokuriku.
Our hotel staff with extensive knowledge and tour operators who know all about Hokuriku’s special places will coordinate your wonderful stay and memorable trip.
The bus, which is an important part of the tour, is fully operated by our company, and you can enjoy a relaxing space while feeling the Kanazawa breeze on a specially designed luxury bus decorated with Kaga Yuzen motifs.
From Tabimae to Tabinaka to Tabiat.
We want to be a place packed with all the elements of a trip that will satisfy everyone. That is the “hospitality” we are particular about at Kanazawa Sainoniwa Hotel.
2-2 About breakfast
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We offer buffet-style dishes using plenty of local ingredients such as Kaga vegetables. Enjoy our hotel’s unique breakfast, featuring seasonal flavors, delicacies from the mountains and sea, and Japanese and Western cuisine.
The “Morning Colorful Omelet,” which was started during the coronavirus pandemic and is available every morning for a limited time of 30, is popular. An omelet that allows you to fully enjoy Kanazawa’s unique taste and appearance, such as sweet shrimp cream sauce and gold leaf.
2-3 About customer service/service
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We value the story of each group and strive to listen to and make suggestions so that you can have a wonderful time.
Our local staff will introduce you to recommended spots such as restaurants, sightseeing, and tours so that you can enjoy Kanazawa to the fullest, so please use it as a sightseeing platform.
3. “Hospitality” to the staff who walk together with us
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We have received many wonderful comments from everyone, and we have also received many high ratings.
All of the awards we have received so far, including this one, are the result of the hard work of our staff.
We want to be a workplace where all of our valued staff can feel safe. With this in mind, we have taken various initiatives to provide the same hospitality to our staff as we do to our customers.
We have expanded the backyard, including a rest room, and created separate nap rooms for men and women to create a space where you can physically relax.
In addition, this backyard is fully designed with the image of a family-friendly guest room zone, so that you can feel close to the thoughts that have been put into the hotel.
Investing in the backyard is often overlooked, but it involves creating a comfortable working environment from a hardware
perspective, and then combining this with soft aspects such as building an organization and promoting ambitious work.
If we continue to make efforts to support our staff from many perspectives, and allow them to work in a state of “well-being” with a sense of happiness and a healthy mind and body, our hospitality skills will naturally improve. will increase. Improving your hospitality skills will lead to customer satisfaction, which will have the effect of improving business performance, such as increasing the number of users and acquiring repeat customers. If business
performance improves and profits increase, the company will be able to focus on new investments in staff, which can lead to further improvements in ES. This, in turn, leads to the next level of CS improvement, creating a virtuous cycle, the “Service Profit Chain.” External hospitality for customers and internal hospitality for staff. We will continue to strive to maintain the service-profit chain by running these two wheels.
4. Regarding the start of sale of award commemorative plan
[Recommended for summer vacation! 50% OFF for children] Commemorating winning the “Great Accommodation Award”! Enjoy a spacious room at a great price ♪ Family plan (breakfast included)
[Image 13:×2600.jpg] To express our gratitude for winning this award, we have prepared a great value plan for families traveling with children.
Please apply via the hotel’s official website or by phone.
[Image 14:×2601.jpg] ■Kanazawa Sai no Niwa Hotel
A hotel that values ​​the uniqueness of Kanazawa, with four gardens where you can feel the colors of the four seasons, and the five colors of Kaga. Standard type guest rooms with modern Japanese design, deluxe type guest rooms with Japanese and Western style rooms, and all rooms are spacious enough for you to relax. The breakfast, made with local ingredients such as Kaga vegetables, is popular. There is also a bathhouse using underground water from the Hakusan water system, a library, and a fitness corner.
・[Jalan Award] Jalan OF THE YEAR Best Accommodation Award for 8 consecutive years
・Rakuten Travel [2023] Highly rated by reviews! Ranked 2nd in Japan in the ranking of hotels with high food ratings (City & Leisure) ・Michelin Guide Hokuriku 2021 Special Edition 3 Red Pavilion awarded Address: 2-4-8 Nagata, Kanazawa, Ishikawa 920-0043
TEL: 076-235-3128
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